Laura Stack: The Productivity Pro (R)

Leave the Office Earlier
a news"E"letter from The Productivity Pro - Laura Stack

Number 75 :: August 2005

Home :: Archive

In This Issue ::
VOTE!: Top Seven Book Title Finalists!
Message from Laura
Feature Article: Using Time Wisely: Proven Tips for Taming the Top 5 Time Wasters at Work
Time Tips and Traps
Ask the Expert
Hot Links
Words of Wisdom
Laura in the News
Featured Seminar: Register Now for Laura's ONLY public appearances in 2005!
Letters to the Editor
Where in the World is Laura?
Subscribe
Copyright Information
Contact Laura

In Leave the Office Earlier, Leave the Office EarlierLaura shows you how you CAN get more done than you ever thought possible and still get home to your real life sooner.

The New York Times calls Leave the Office Earlier, "...the best of the bunch."

The Library Journal, New York, NY named Leave the Office Earlier one of the "Best Business Books 2004"...

Order this indispensable tool for the overworked and time challenged at Amazon.com and receive 20% off its retail price.

More of The Productivity Pro's Resources


Laura in the News

Busy, but not burdened
Christian Science Monitor - USA
...It's also a habit more people should kick, says Laura Stack, a productivity expert who is spearheading a movement called Leave the Office Earlier...

Leave office on time -- that's the measure of your productivity
Financial Express - Bombay, India
...the office, this one has its own rules and regulations, according to Ms. Stack, author of the book, "Leave the Office Earlier: The Productivity Pro Shows You...

Tips on getting it all done earlier
Providence Journal (subscription) - Providence, RI, USA
...new free time feeling stressed over work. Denver-based consultant Laura Stack wants to help. She has built a speaking empire on...


Where in the World
is Laura?

August
18 - 19::Denver, CO
23::Denver, CO
29::Denver, CO
30::Colorado Springs, CO

September
7 - 8::Denver, CO
14::Bakersfield, CA
15::Denver, CO
17::Sandestin, FL
19::Fort Collins, CO
20::Denver, CO
21::Denver, CO
27::Denver, CO
28::Toledo, OH

October
3::Colorado Springs, CO
5::Littleton, CO
6::Denver, CO
7::Vail, CO
12::Denver, CO
17::Denver, CO
19::Denver, CO
20::Denver, CO
27::Denver, CO

November
3::Denver, CO
5::Anaheim, CA
11::Denver, CO
15::Denver, CO

December
2::Denver, CO
16::Golden, CO

2006
February

6::Denver, CO

Visit Laura's Calendar On-line for her complete availability.


Subscription Information

"The Productivity PRO!"® news"E"letter is a monthly electronic newsletter distributed to our clients, human resource personnel, and colleagues to help them leave the office earlier, with less stress, and more to show for it!

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VOTE!

Thank you to the HUNDREDS of you who responded with a suggestion for my new book title. Here are the seven finalists! Vote for your favorite! With thousands of subscribers, I'm sure we can get a relatively valid statistical sample of society if we get a big turnout. Please vote!

1. YOU'VE GOT ALL THE TIME IN THE WORLD! The Productivity Pro® Show You How To Make The Most Of It...At Home And In Life

2. BEATING BUSYNESS: The Productivity Pro® Shows You How To Get More Life Out Of Your Time...After You Leave The Office

3. GET MORE LIFE FOR YOUR TIME! The Productivity Pro® Shows You How To Do More At Home In Less Time...And Feel Great About It

4. WHERE DOES THE TIME GO? The Productivity Pro® Shows You How To Build Eight Pillars Of Personal Productivity To Support Your Frantic Lifestyle

5. FIND MORE TIME: The Productivity Pro® Shows You How To Keep Your Family Happy, Your House In Order, And Your Sanity Intact

6. MAKE IT A PRODUCTIVE DAY! The Productivity Pro® Shows You How To Find More Time, Get More Done, And Create A Happier Home Life

7. LIFE AFTER WORK: The Productivity Pro® Shows You How To Find More Time and Survive the Second Shift

Feature Article

Using Time Wisely: Proven Tips for Taming the Top 5 Time Wasters at Work

1. Meetings

  • Schedule meetings involving brainstorming, problem solving or strategic thinking in the morning when productivity is usually highest.
  • Schedule routine staff meetings, project updates, or information-only meetings during lulls in productivity. Better yet, forget the meeting and share or distribute information with email or memos.
  • Always use an agenda and always start on time.
  • Schedule meetings at odd starting times like 10:17 a.m. Try it and you'll be amazed how prompt—or even early—everyone is.

2. Phone

  • Answer it. By the time someone leaves a message, you listen to it, write down the details, and call back; you could have saved time by simply answering.
  • Use voicemail strategically. Let your voicemail pick up when you have a pressing deadline.
  • Keep the conversation focused. If a conversation is off-target, use your agenda to bring it back on track.
  • Return all phone calls at once, if possible. You will naturally get right to point, saving you time.
  • Use a wireless headset so you can use your hands to complete minor tasks.
  • When you're going out of town and need to connect with co-workers, schedule a conference call to handle all matters once a day.
  • Prioritize the order in which you return calls.

3. Email

  • Set aside a specific number of times a day to check and handle your email rather than doing it every time the impulse strikes you.
  • Use the subject field to indicate contents and priority.
  • Agree on acronyms to use that quickly identify actions. For example, your team could use <AR> to mean "Action Required" or <MSR> for the Monthly Status Report.
  • Include the word "Long" in the subject header so the recipient knows the message will take time to read.
  • Sending a one-line text message to a Blackberry? Send the message in the subject line, using <EOM> to signal the End of Message.
  • Instead of forwarding a series of forwarded messages, write a brief summary of the key points or select and highlight the essential information. That way the recipient doesn't have to waste time scrolling through pages of information.
  • Turn off your email program's email notification feature.

4. Clutter

  • Discard. If you tell yourself "I might need this some day," get rid of it permanently.
  • Delegate. Hand off as much as you reasonably can. We cannot manage by doing it ourselves in the Information Age, so give away as much as possible.
  • Delete. Stop any reports, memos, letters, minutes, catalogues, magazines, and junk mail that you don't need or have time to read.
  • Organize files based on the frequency they are accessed: at least daily, monthly, yearly, and rarely.

5. Interruptions

  • Agree on a signal to let co-workers know when someone is not to be interrupted unless it is an emergency. For example, turn your nameplate around or hang a colored ribbon on your cubicle.
  • Set aside "down time," periods of time every day where you cannot interrupt another employee, schedule a meeting, or answer your phone. Inversely, establish fixed office hours when you can be interrupted.
  • Schedule regular check-in times for updates from people you must talk to often.
  • Go into hiding. If you absolutely have to get away for a solid hour without being interrupted, find an empty conference room or borrow a vacationing colleague's office.
  • Use verbal tactics and body language. Stand up when interrupted and immediately state how much time you have.

Make it a productive day!

 


Hot Links

The Importance of Employee Development. Entrepreneur - USA. Learn why creating formal employee training and development strategies can increase your company's productivity and profitability.

Your brain on e-mail. Seattlepi.com, Buzzworthy - Seattle,WA, USA. This concept is profound: you need to accept interrupts from others so that they can make progress on their activities, even though this decreases your personal productivity.

Working hard or hardly working? Miami Herald - FL, USA. A study reveals that images of productivity can be deceiving, such as the image of a productive employee being someone who works long hours and is chained to a desk.


Ask the Expert

Q: How do you deal with ongoing projects? For instance, if I'm waiting for someone to call me back on an item, how do you follow up to make sure the project is still moving ahead? I know you manage two lists, long term and short term. But it is difficult to manage the long-term list when some items are out of your control. Thanks, Chithra D., Cliffside Park, NJ

Q: Hi Laura! I attended one of your sessions at SHRM and have been working on clearing the desk. It was the best motivation to get me organized! One of my issues is what to do with papers that I am waiting on a follow up from someone else before I can get back to the employee (not related to a project or on-going assignment, just a one-time question/issue that I will have to follow up on. I started by putting it in my tickler file for a week out so I can follow up, but then how do I know where to find it if the response I'm waiting on comes in before the date I file it. For example: I have an employee who inquired as to the status of a request. Unfortunately, I have to rely on a vendor for the response and it may take a couple days. What do I do with the note from the employee? Thanks! Krista M.

A: Both of these great questions relate to the same issue. You are on the right track that a paper tickler file is easiest to use. Very simply, you pick one day of the week to be your "follow up" day. Let's say you pick Mondays. So whatever day you do the task, you look at the calendar and file it in the daily file for the next Monday. If the vendor or employee calls in or inquires before that, you simply look up at your wall calendar and know the note is located in the numbered file for the next follow up Monday.


Ask the Productivity Pro® Your Burning Question

What is the most frustrating productivity challenge you experience at work? What keeps you at work late? What is the biggest waste of your time? What is the #1 thing that negatively impacts your productivity?

Ask Laura your question and it and Laura's response may be featured in an upcoming newsletter.


Letters to the Editor

Hi Laura,

I just wanted to say how much I enjoyed your presentation on Peak Productivity at the SHRM conference in San Diego. I am working to implement your suggestions in both e-mail and for physical paper. The filing system with the dates is awesome and I have others converting as well. I wanted to share a tip on the e-mail, I have been trying to implement the 6 D's, but am an e-mail addict and have so many e-mails in my inbox it was hard to tell if I was succeeding. I have now moved all of my old e-mail in my inbox to a subfolder titled 'Old In-box' and I work on deleting those e-mails some each day. This allows me to apply the 6 D's to all my new e-mail and actually see my success at the end of the day!!!

Thanks again for sharing your tools!

Liz


Featured Seminar
Register now for Laura's ONLY public appearances in 2005!

Dates: September 7 & 8, 2005
Time: 8:30 a.m. to 4:30 p.m.
Location: 2 Inverness Drive, Suite 189B, Centennial, CO 80112

September 7
"Planning and Conducting Productive Meetings: Making the Time Count!"

Meetings, meetings, meetings! Where minutes are taken and hours are wasted. Today's managers and professionals spend so much time attending them…you'd think most would be trained in how to plan and run them. Not so. Most meetings frustrate employees, because agendas aren't distributed, objectives aren't defined, time runs over, and no decisions are made. Another two hours of your day down the drain! This course gives people who call meetings the requisite skills to plan and execute a productive meeting, and follow-up properly afterward. It also provides the protocols necessary to keep a meeting on the right track, even if you're just attending. You will learn to achieve the objectives of the meeting, in a minimum amount of time, in a way that's satisfying to all participants.

September 8
"Project Management for the Rest of Us: Secrets for Productive Goal Setting and Planning"

Whether you are remodeling your basement, coordinating a social event, or managing a new software release, the competencies and skills of project management are the same. Everyone manages projects at least part-time. In fact, many people in an organization do not have a job; rather, they pursue a number of projects. This course will help you carry out your projects productively with proper planning, scheduling, and monitoring. The complex tools you've heard about in project management are refreshingly absent. The process is simple, and the tools presented do not presume any prior knowledge of the subject. Questionnaires, checklists, and worksheets are provided.

Tuition: Your investment for each workshop is only $295 per or $245 when enrolling three or more individuals for the same workshop. A $100 discount will be given for the second day if you enroll in both seminars.

Registration: On-line registration is preferred at www.theproductivitypro.com/program_publicworkshop.html. Or you can print the enrollment form and fax it to 303-471-7402 with credit card information. You can also mail a check made out to The Productivity Pro® to 9948 S. Cottoncreek Drive, Highlands Ranch, CO 80130. You will receive a written confirmation of your enrollment.

Laura Stack: The Productivity Pro (r)
Laura Stack, MBA, CSP
Publisher
Message from Laura

New surveys revealing that the average American worker wastes more than two hours each workday—mostly using the Internet for personal use—ought to inspire corporations and their employees to take immediate steps to improve personal productivity. These survey results help explain why so many workers are stressed by time pressures and constantly struggling to stay on top of their workloads. If you're wasting a quarter of each workday, then you're behind the eight ball before you've even gotten started. The solution is for people to re-examine their work habits and implement new strategies and tactics for improving their personal productivity

The first survey, by America Online and Salary.com, calculates $759 billion in salary paid annually for work time that is wasted.

The second survey, by Websense, Inc., estimates that "Internet misuse in the workplace costs American corporations more than $178 billion annually in lost productivity."

These findings point to the urgent need for both workers and corporate leaders to take action. Workers want to be and feel more productive in their jobs. Corporations benefit from improved worker productivity not just because it boosts revenues, but because it also enhances employees' job satisfaction, and consequently, job performance. These surveys are proof that workers need concrete ideas for using their time more productively.

Most employers have no illusions about workers using Internet access for personal reasons. It is assumed that workers will occasionally surf the Web for purposes unrelated to business. Given how much time workers donate to their employers during their personal hours, this doesn't bother me. But workers better serve themselves and their employers by using the Web prudently and productively most of the time. If you've got down time and want to go online, then spend your time and Internet access—both of which are being paid for by your employer—to research your company's competitors, find useful industry data, improve your knowledge base in your area of expertise. You will also feel better about how you are using your time on the job.

I view some of the results skeptically, for example, the implication that all socializing is a waste of time. Given today's emphasis on teamwork, socializing is essential for communication, coordination, and conflict resolution. But putting limits around socializing is an important way to recover time for more important things. Remember that the promises you've made to yourself and others are more important than someone else's desire to chat. Conversations can be postponed; your responsibilities cannot.

I also think the 40-hour workweek used in this survey is as mythological as the Hydra. The figures wouldn't be quite so bad if the surveys took into account the actual hours professionals are working these days, huh?


Laura''s Demonstration VideoView Laura's Demonstration Video


Time Tips and Traps

1. If you are going to a long conference with the same people and know your schedule is going to be too packed to think about the details of your outfits on-site, try this tip from my speaker colleague Rebecca Morgan. Go beyond making a list of what you will wear each day; take a picture of it with the appropriate shoes and accessories (jewelry, scarf, tie, belt). Then attach the pic to the hanger (hole punch the pic), on which are hanging the main components for that outfit (jacket, blouse, skirt/pants). Now put a dry cleaner bag over that day's outfit and hang it in the hotel closet in the order of the day of wearing. It is easier to put yourself together with little thinking when you awake each morning after too little sleep! (Notice the two pairs of shoes in the photo, depending on how her feet feel that day!) RebeccaMorgan.com

2. Before hiring a Virtual Assistant, figure out what you do best and then delegate the rest. Take out a piece of paper and create two columns, "What I Love to Do" and "What I Don't Like to Do." Brainstorm all the functions you manage and roles you perform in your business and note those into the appropriate column. The "loves" will usually include consulting/coaching, training, writing, and speaking. Those on the "What I Don't Like to Do" list will serve as a great indicator of the tasks and functions you need to delegate to your Virtual Assistant. Donna Gunter (Donna's website)

3. To ensure that attending a training session isn't a waste of time, eliminate the POTY (Program Of The Year) training mentality. You know, where you attend a full day of training and then never use what you learned. Ensure implementation of lessons by integrating them into your daily work routines. Consider these ideas:
* After attending a training class create monthly goals for using the information learned and hold yourself accountable for those goals.
* Put lessons learned on your calendar for weekly reviews / reminders.
* Create fun group activities to reinforce the learning. Examples: Create cadence chants, or Jeopardy-like games.
* Use your favorite songs as memory anchors for lessons learned. Example: The Beach Boys' Good Vibrations can be used as a reminder to send "good vibes" to internal and external customers.
Donna Long, LearningJourney.com


Words of Wisdom

"Worry a little bit every day and in a lifetime you will lose a couple of years. If something is wrong, fix it if you can. But train yourself not to worry. Worry never fixes anything." — Mary Hemingway

"Kind words can be short and easy to speak, but their echoes are truly endless."
Mother Teresa of Calcutta

"Even if you are on the right track - you'll get run over if you just sit there." — Arthur Godfrey


Copyright Information

© 2005 Laura Stack, MBA, CSP. All rights reserved.

Portions of this newsletter may be reprinted in your organization or association newsletter, provided the following credit line is present:

"Laura M. Stack, MBA, CSP, is "The Productivity PRO!, helping people leave the office earlier, with less stress, and more to show for it. She presents keynotes and seminars on time management, information overload, and personal productivity. Contact Laura at 303-471-7401 or Laura@
TheProductivityPro.com
."


Contact Laura:
Phone: 303-471-7401
Email: Laura@TheProductivityPro.com
Web: www.TheProductivityPro.com