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In Leave
the Office Earlier, Laura
shows you how you CAN get more done than you ever thought possible and still get
home to your real life sooner.
The New York Times calls Leave the Office
Earlier, "...the best of the bunch."
The Library Journal, New York, NY named Leave
the Office Earlier one of the "Best Business Books 2004"...
Order this indispensable
tool for the overworked and time challenged at Amazon.com
and receive 20% off its retail price.
More
of The Productivity Pro's Resources
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Laura in the News! |
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Great News! Leave the Office Earlier was
named one of the best of 2004 see...
Are
We There Yet?--Best Business Books 2004
Library Journal - New York,NY,USA
... STACK, LAURA. Leave the Office Earlier: The Productivity Pro Shows You How
To Do More in Less Time and Feel Great About It. Broadway. 336p. ...
The New York Times - Chaos Theory and
the Cubicle (registration required) -read-
The Reno Gazette-Journal - Help for Organizing Your Office -read-
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Where in the World
is Laura? |
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March
15::Golden, CO
17::Las Vegas, NV
18::Las Vegas, NV
21::Denver, CO
22::Denver, CO
28 - 6::Singapore, Malaysia
April
13 - 14::Colorado Springs, CO
14::Colorado Springs, CO
15::Denver, CO
16::Salt Lake City, UT
19::Littleton, CO
20::Denver, CO
20 - 21::San Francisco, CA
27::Saratoga Springs, NY
May
4::Denver, CO
10::Denver, CO
12::Lyons, CO
20::Vail, CO
June
9::Golden, CO
15::Littleton, CO
21::San Diego, CA
August
4 - 5::San Diego, CA
11::San Antonio, TX
29::Denver, CO
September
15::Denver, CO
October
5::Littleton, CO
17::Denver, CO
19::Denver, CO
27::Denver, CO
November
3::Denver, CO
Visit Laura's
Calendar On-line for her complete availability.
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| Copyright
Information |
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© 2005 Laura Stack, MBA, CSP. All rights
reserved.
Portions of this newsletter may be reprinted
in your organization or association newsletter, provided the following credit
line is present:
"Laura M. Stack, MBA, CSP, is "The Productivity
PRO!"®,
helping people leave the office earlier, with less stress, and more to show for
it. She presents keynotes and seminars on time management, information overload,
and personal productivity. Contact Laura at 303-471-7401 or Laura@
TheProductivityPro.com."
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| Subscription
Information |
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"The Productivity PRO!"® news"E"letter is a monthly
electronic newsletter distributed to our clients, human resource personnel, and
colleagues to help them leave the office earlier, with less stress, and more to
show for it!
To subscribe, go
here. If you no longer wish to receive the newsEletter, follow the instructions
at the bottom of this post.
Don't miss an Issue:
To ensure your newsletter gets to you, please add it to your address book or contacts
in your e-mail software. I will then be on your list of approved list of senders.
My monthly newsletter is sent out with the subject beginning "The Productivity
PRO!"® news"E"letter.
Share it:
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| Feature Article |
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Productive Teleconferencing: Planning,
Process, and Protocol
Your
marketing team is based in Chicago; you work from your home office in Denver;
and the salespeople work from remote field sites all over the globe. You need
to connect voice-to-voice to discuss next quarter's sales efforts and don't have
the budget to travel to a central location. Teleconference, to the rescue!
Teleconferences
can be a great way to connect virtual teams from around the world. They are less
expensive than face-to-face meetings, can often take less time, and allow teams
to communicate more informally, ask questions, and solve problems better than
email.
Holding one should
be a no-brainer. What can be so hard about a group of people talking on the phone?
All you have to do is connect everyone on the phone and make decisions as if you
were in person, right? That's exactly the dilemma: this is NOT your normal phone
call. A teleconference is a meeting. To pull it off, you'll have to do more than
pick up the phone. You'll have to prepare for it in the same way you would a meeting,
with a few extra details. It's especially complex if some participants are meeting
face-to-face while others are remote.
To make sure your
next teleconference is successful, follow the 3 Ps of effective teleconferencing:
Planning
These are all the
things you do to prepare for the teleconference. You must prepare for it like
any other meeting. Include the following items in your planning:
1. Since you're
coordinating the calendars of several busy people, scheduling a teleconference
can take many days. Give yourself at least one week before the desired meeting
day to find a time convenient for all.
2. A teleconference
can become unmanageable with more than ten people, so try to limit the number
of participants to those whose presence is truly required. Include people who
can make a significant contribution to the discussion, and copy people "who
need to know what's happening" on the minutes following the call.
3. One week prior
to the meeting, solicit input for items to add to the agenda. Send out a detailed
meeting agenda at least two days prior to the call, specifying the meeting objective
and decisions to be made. Don't forget to send all documents, notes, and pre-work
or reading required prior to the call. Keep the process simple and the schedule
short. Most people can't pay attention while listening and looking out into space
for more than about thirty minutes. If you have more issues than time, plan several
teleconferences to discuss different goals.
4. Include the
teleconference phone number and PIN number with the messages one week, two days,
and the day of the meeting.
5. Test out the
teleconferencing equipment days prior to the actual meeting. Conduct a few trial
runs with the other locations, to ensure you can hear them and they you. Surprises
are not fun on the day of the meeting and frustrated participants have to sit
around while you troubleshoot the equipment.
Process
These are all the
things you do to conduct an effective teleconference during the meeting.
1. The person who
calls the meeting can act as the "voice traffic controller," or another
person may be appointed. The facilitator is responsible for keeping the meeting
moving and on track. The facilitator notes the topic to be discussed based upon
the timed agenda and asks specific people to report out.
2. Before you speak,
remember some people may not recognize your voice. Even if you think, "everyone
knows me," always begin with "This is Laura," and then speak. When
you pick up the conversation again, repeat, "This is Laura again."
3. Don't be afraid
of silence. Because the phone is devoid of facial expressions, you can't always
read emotion. Someone may be formulating a question in his or her mind and need
another minute to chime in. Silence doesn't always imply consent. Make sure someone
has finished speaking before you begin, or you always end up interrupting others
mid-sentence.
4. If a group of
people are meeting in the same room, with other remote sites dialing in, try to
make the virtual participants feel included. If someone cracks a joke and busts
the group up with laughter, let the others know who said what and repeat the joke.
Protocol
These are the guidelines
and rules of etiquette and engagement for participants to follow.
1. Use the "mute"
feature of the phone when you're not speaking, so participants can't hear your
background music or barking dog. Some systems allow the facilitator to "mute
all" participants, taking them off mute at selected times to ask or respond
to questions.
2. Be present.
"I'm sorry, I wasn't paying attention; could you repeat the question?"
is an all-to-common phrase heard during calls. Don't risk looking unprofessional.
Stay focused. As good as you think you are at multi-tasking, the conscious mind
is not capable of reading email and listening to a speaker at exactly the same
time. Surfing the net or pressing the mute button so you can carry on another
conversation effectively removes you from the meeting.
3. Keep side conversations
to a minimum. It's frustrating as a remote teleconference participant to hear
"babbling" in the background. It's difficult to distinguish the actual
speaker from the other noise and sounds like a constant echo on the line.
4. Read all pre-work
and be prepared to participate actively in the conversation. Just because no one
can see you doesn't mean your voice won't be missed if you're silent.
Make
it a productive day! ™
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| Hot Links |
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US 4th-Qtr Productivity
Rises at 2.1% Rate; Costs Rise 1.3%. Bloomberg - USA. Productivity, a measure
of how much an employee produces for every hour of work, grew at a 1.3 percent
annual rate in the previous three months. -more-
Microsoft Office Personal
Productivity Challenge
Take the Microsoft Office Personal Productivity Challenge. See how your productivity
stacks up. -more-
Pardon the interruption,
but it tends to happen at work. Wisconsin State Journal - Madison, WI, USA.
Do intrusions, such as unscheduled personal visits or phone calls, always detracting
from time management? -more-
More companies
find fitness programs raise productivity. Boston Globe - Boston, MA, USA.
Are fitness centers a good investment in disease prevention and workforce productivity?
-more-
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| Featured
Seminar |
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Save the Dates for Our
Next Public Seminar!
Presented by Laura Stack, MBA, CSP (in person)
Dates: September
7 & 8, 2005
Time: 8:30 a.m. to 4:30 p.m.
Location: The Bridge Center, Lone Tree Colorado
September 7
"Planning and Conducting Productive Meetings: Making the Time Count!"
Meetings, meetings,
meetings! Where minutes are taken and hours are wasted. Today's managers and professionals
spend so much time attending them...you'd think most would be trained in how to
plan and run them. Not so. Most meetings frustrate employees, because agendas
aren't distributed, objectives aren't defined, time runs over, and no decisions
are made. Another two hours of your day down the drain! This course gives people
who call meetings the requisite skills to plan and execute a productive meeting,
and follow-up properly afterward. It also provides the protocols necessary to
keep a meeting on the right track, even if you're just attending. You will learn
to achieve the objectives of the meeting, in a minimum amount of time, in a way
that's satisfying to all participants.
September 8
"Project Management for the Rest of Us: Secrets for Productive Goal Setting
and Planning"
Whether you are
remodeling your basement, coordinating a social event, or managing a new software
release, the competencies and skills of project management are the same. Everyone
manages projects at least part-time. In fact, many people in an organization do
not have a job; rather, they pursue a number of projects. This course will help
you carry out your projects productively with proper planning, scheduling, and
monitoring. The complex tools you've heard about in project management are refreshingly
absent. The process is simple, and the tools presented do not presume any prior
knowledge of the subject. Questionnaires, checklists, and worksheets are provided.
Tuition: Your investment for each workshop
is only $295 per or $245 when enrolling three or more individuals
for the same workshop. A $100 discount will be given for the second day
if you enroll in both seminars.
Registration: On-line registration is preferred.
Or you can print the enrollment form and fax it to 303-471-7402 with credit card
information. You can also mail a check made out to The Productivity Pro® to
9948 S. Cottoncreek Drive, Highlands Ranch, CO 80130. You will receive a written
confirmation of your enrollment. -Register
Here-
Participant Materials
You will receive the text Leave the Office Earlier (written by Laura Stack
and published by Broadway Books) and a workbook for use as a job aid and reference
manual.
No Substitution or Cancellation Fees
Participant substitutions are permitted at any time prior to the workshop. If
cancellation occurs ten or more business days prior to the workshop, a full refund
is available. If you cancel fewer than ten business days prior to the workshop,
we will gladly issue a full credit for future public or in-house workshops.
Other Information:
To keep costs down and accommodate
dietary needs, participants will purchase their own meals. Beverages will be provided.
You will walk away with your own self-improvement action plan.
Format includes lecture, small group, large group, role-play, individual
exercises, partnering work, and quizzes.
Dress is business casual. We recommend you bring a sweater or light
jacket due to room temperature fluctuations.
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|
| Ask
the Expert |
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Q: Laura,
I anticipate your monthly newsletters every month. You spoke at a South Dakota
USDA Rural Development State meeting a few years ago. I have become a fan of planners
that I carry with me. Now I am contemplating purchasing a PDA. I struggle with
the portability of a PDA, if I had it in my pocket, maybe I would have all the
information I need at my fingertips. I like the paper planner, but it is not always
easy to keep with me. Right now I have my work calendar, as a water, sewer and
business loan / grant specialist for the state office, my personal life, which
includes being president of Habitat for Humanity locally, and also a member of
a state Habitat for Humanity committee, Boy Scout Master, Power of Attorney and
manager of personal and business affairs for my aunt, 4 children, one on her own,
2 in college, and one at home, and the normal stuff we try to keep track of. I
would be interested in your thoughts on this subject. Thank you!
Patrick H.
Business Programs Specialist
A: Great question, Patrick!
Many, many different
options exist for tracking your appointments and to-do items. To determine whether
to use a paper or electronic system (or a combination of both), you must fundamentally
decide two things:
- Which methods
you prefer; your predisposition; your personality
- How you work;
where you work; what you need
Personality
and preferences
Fundamentally,
you must first decide if you're a paper or an electronic person,
because your decisions will largely be dictated by this choice. Paper people,
forced to use PDAs and electronic gadgets, get extremely frustrated. Electronic
people will pass out at the mere suggestion that you print out an email.
It doesn't have
to be all or none; it's possible to use a combination approach. PDAs are great
if you need to retrieve client phone numbers from the road, access large documents
(without the bulk), or send yourself reminders. Paper systems are better for reviewing
a monthly calendar, taking notes at meetings, or planning projects.
Bottom line, if you are a paper person and your organization forces you to use
Outlook to allow others to schedule meetings with you, comply, but reenter the
information on your planner pages, rather than forcing yourself to be a grumpy
electronic person who fights with their a machine each day. Go ahead and note
your commitments in Outlook if you have to, but copy them or print out the pages
to store in your planner if you prefer to carry that with you. If forcing yourself
to use something you hate makes you not use it at all, I would absolutely recommend
double entry back to your paper system. I do it. I can beat you hands-down finding
something using my paper system versus an electronic tool. Not that I'm against
them; I just don't prefer it for myself. I like a written to-do list and a visual
view of my monthly appointments, so I stick with the planner.
Work location
and need
I created a quiz
for you that might help you determine whether you are a "paper" or "electronic"
person and which time management methods might be best for you:
| Answer
Yes or No: circle the corresponding letter |
YES
|
NO
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| 1.
Do you work primarily at a fixed-office desk? |
A
|
B
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| 2.
Are you constantly on the go? |
B
|
A
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| 3.
Do you print your email? |
A
|
B
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| 4.
Do you enjoy using Outlook-based calendaring? |
B
|
A
|
| 5.
Do you take a lot of notes in meetings and on the phone? |
A
|
B
|
| 6.
Do you need a relatively inexpensive time management system? |
A
|
B
|
| 7.
Do you need the ability to immediately glance at your complete monthly calendar? |
A
|
B
|
| 8.
Do you ever run out of room in the A-Z tabs? |
B
|
A
|
| 9.
Does your work require quick access to thousands of names, phone numbers, and
addresses? |
B
|
A
|
| 10.
Do you need to be able to access your email while traveling? |
B
|
A
|
| 11.
Do you travel infrequently? |
A
|
B
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| 12.
Does double entry make you crazy? |
A
|
B
|
| 13.
Are you comfortable having no back-up system if you lose it? |
A
|
B
|
| 14.
Do you dislike re-writing to-do lists? |
B
|
A
|
| 15.
Do you run out of room to write to-do lists? |
B
|
A
|
| 16.
Do you carry papers around with you to meetings? |
A
|
B
|
| 17.
Do you want to carry something small and lightweight? |
B
|
A
|
| 18.
Do you carry around confidential information? |
B
|
A
|
Scoring
Number of A
responses: _____________________
Number of B
responses: _____________________
If you had more
"A" responses, you tend to lean more towards paper and Franklin Covey-type
planners. If you had more "B" responses, you demonstrate a higher need
for electronic systems, software, and PDAs. If you're basically tied, you could
probably benefit from a hybrid system, like using a paper calendar and carrying
a SmartPhone to retrieve your email while on the road.
Feel free to create
your own customized system that best meets your needs and fits your personality.
Your organizing needs are as unique as you are! Experiment with different techniques
and tools. Don't purchase the latest gadget just to "keep up." Stick
with what works for YOU.
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|

Laura Stack, MBA, CSP
Publisher |
| Message
from Laura |
|
I am thrilled to be featured with
my hero Zig Ziglar, plus Brian Tracy, Dianna Booher, Dennis Waitley, Tom Hopkins,
Naomi Rhode, and Jim Rohn in three BRAND NEW audio success series for leaders,
executive women, and sales professionals. 14 CDs and 1 DVD give you a multi-day
retreat in a box, featuring world-renowned speakers on what is important to you.
You'll be entertained, educated, and inspired by stories from today's top experts
on subjects important to you, all contained in a handsome leather carrying case
for your car. You'll have unlimited access to the world's top success coaches,
in a seminar format that fits your schedule! At $49.99, you won't find higher-quality
education for a better price. Position yourself ahead of the pack! Check
out the speakers and program outlines here.
View
Laura's Demonstration
Video
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Time Tips & Traps |
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Some of my favorite time-saving websites:
1. Slate.com.
Breeze through five daily newspapers: The New York Times, The Washington
Post, The Los Angeles Times, USA Today, and The Wall Street
Journal. It's the quickest way I know of to stay informed. To sign up, click
"e-mail services" at the bottom of the home page, then select "Today's
Papers" after you sign in.
2. RefDesk.com. A huge index
of Internet reference sites ranging from the U.S. Census Bureau and Gray's
Anatomy to The Old Farmers Almanac. The site also offers lottery results,
news quizzes, and crossword puzzles.
3. Qixo.com. Compares all travel-related
sites to find the best deals on all available offers and airlines.
4. Mysimon.com. Searches
the internet for the best price.
5. Easysearcher.com.
Easy Searcher 2 is a compilation of the best search engines available on the Internet.
These engines include the WWW engines that Internet users are familiar with as
well as highly specialized search engines that will only search for information
on specific topics. The search engines are displayed by means of drop down menus,
which are listed under their appropriate category.
6. Byebyeclutter.com.
Free monthly newsletter on clutter control!
7. Eldercare.com. Everything
families need to understand, plan, and manage care for their elderly loved one.
8. Benefitscheckup.org.
Uses information you provide to identify programs and benefits for people over
55.
9. Containerstore.com.
Offer a mix of storage and organization products.
10. Holdeverything.com.
Easy organizational solutions that combine style, good sense and lasting value.
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| Words
of Wisdom |
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"A good sign
that either the meeting or some of the people are superfluous is when they try
to get out of coming." - Robert Heller
"Do not take
life too seriously. You will never get out of it alive." - Elbert Hubbard
"I could never
think well of a man's intellectual or moral character, if he was habitually unfaithful
to his appointments." - Nathaniel Emmons
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| CONTEST
- Are You Puzzled About Productivity? |
|
You won't be if you're the
winning entry in The Productivity Pro® Puzzle Contest. Print out and
complete the puzzle found here
then submit your entry with your name and contact information by fax to 303-471-7402,
email
or mail to Laura Stack, 9948 S. Cottoncreek Drive, Highlands Ranch, CO 80130.
Correct entries will be entered into a drawing for one fr*ee hour of coaching
with Laura Stack in person!
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