Laura Stack: The Productivity Pro (R) Leave the Office Earlier
a news"E"letter from The Productivity Pro - Laura Stack
Number 114 :: November 2008

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In This Issue:
Message from Laura
Feature Article: What’s a ROWE? Understanding the Results-Only Work Environment
Educational Resources
Time Tips and Traps
Ask the Audience
Laura's Blog
Hot Links
Words of Wisdom
Laura in the NEWS
Book Laura
Where in the World is Laura?
Subscription and Contact Information
Reprint Information
Letters to the Editor

Buy The Exhaustion Cure at Amazon.comA holistic approach to increasing your get-up and go, from the productivity expert whose previous books showed people how to Find More Time and Leave the Office Earlier. If you want to be productive but are just too tired all the time, you need to read this book! Laura Stack combines invaluable insights and practical advice in this guide to becoming more energetic and more productive in every area of life. Stack describes the factors that contribute to low energy (the “energy bandits”) and explains how to reduce their effects and build up or renew sources of positive force (with “energy boosters”).

Available now from Amazon.com and at better bookstores everywhere.

 


Buy Find More Time at Amazon.comFind More Time You can't add more hours to the day, but Laura will help you make the most of the time you have and get things done.  Available now from Amazon.com.

Leave the Office Earlier, Leave the Office EarlierLaura shows you how you CAN get more done than you ever thought possible and still get home to your real life sooner.Available now from Amazon.com.

More of The Productivity Pro's Resources

 


Educational Resources from The Productivity Pro®
Browse the Productivity Store for a variety of resources to improve your personal and professional productivity.

 


Words of Wisdom
“The chief lesson I have learned in a long life is that the only way to make a man trustworthy is to trust him; and the surest way to make him untrustworthy is to distrust him and show your distrust.” -- Henry L. Stimson

“Trust men and they will be true to you; treat them greatly, and they will show themselves great.” -- Ralph Waldo Emerson

“Everything that is really great and inspiring is created by the individual who can labor in freedom.” -- Albert Einstein

 


Where in the World
is Laura?

If you’re interested in bringing Laura to your organization to present a training seminar for your employees on the day prior or the day after one of these engagements below, please contact John Stack for special “piggyback” pricing.

 

 

November

18-23::Phoenix, AZ

 

December

01::Denver, CO

02::Dallas, TX

09::Denver, CO

11::West Chester, PA

13::Nashville, TN

 

January 2009

10::Ft. Lauderdale, FL

 

February 2009

7::Denver, CO

 

March 2009

7::Denver, CO

 

April 2009

15::Overland Park, KS

 

June 2009

1::Saratoga Springs, NY

29::New Orleans, LA



Visit Laura's Calendar On-line for her complete availability.

 


Laura's Blog

Subscribe to feed: http://blog.theproductivitypro.com

 

Recent posts:

 

Don’t Panic, Just Unplug a Bit

Laughter is Good for Productivity

The Holidays are Coming! Get Ready by Clearing the Clutter

A Healthy Worker is a Productive Worker: take care of yourself during the holidays

Change is productive
 


Hot Links


Save time with quick computer shortcuts

Pageonce Launches Personal Productivity Assistant for BlackBerry Smartphones

 


Book Laura
Have Laura speak to your company, conference or organization. How do you know if Laura would be perfect for your next event, meeting, or training? View the "Laura Stack Is Perfect For This Group" fact sheet.

 


 
Subscription and Contact Information
Phone: 303-471-7401
Email: Laura@TheProductivityPro.com
Web site: www.TheProductivityPro.com
Address: 9948 S. Cottoncreek Drive Highlands Ranch, Colorado80130

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If you enjoyed this newsletter, please forward it to interested associates so they may subscribe.

 
Feature Article:

What’s a ROWE? Understanding the Results-Only Work Environment

 

The biggest workplace revolution since the cubicle might someday make those stuffy little offices obsolete. It’s a whole new way to look at work. Picture this…what if…work weren’t a place that you GO…but it was a thing that you DO.

That’s the idea behind the Results-Only Work Environment (ROWE)—a concept originally conceived at Best Buy that has spread to organizations across many industries.

It sounds so simple, but it can be a very tricky concept for some of us to wrap our heads around, especially for those that have been in a traditional workplace for a long time.

Think about it. We talk about “burning the midnight oil.” We notice which cars are always in the parking lot at the end of the day. We listen to self-proclaimed go-getters brag about their 80-hour workweeks.

But here’s the thing. Just because someone works 80 hours a week or hits the office every day at 6 a.m. sharp, doesn’t mean they’re accomplishing anything. In fact, it might be a sign that they aren’t accomplishing as much as they could or should. Some people always seem to go out of their way to talk about how many hours they work or how late they were stuck at the office. If that person was truly being productive, would they really feel a need to tell everyone how many hours they worked? Wouldn’t the work speak for itself? The number of hours someone’s butt is in the seat doesn’t determine that person’s value. What if he is playing computer games, checking fantasy football scores, and booking personal travel? The proof should be in the pudding.

What Best Buy did at their corporate headquarters was simple. In essence, they decided that they didn’t care where, when, or how their office employees accomplished their work. All that mattered were results.

That’s kind of hard to argue with. If the work is getting done and getting done well, what difference does it make if the employee was physically seated in the office from nine-to-five or if they were working on their laptop in their living room in the middle of the night?

Empowering employees to think about work in this way can have some really exciting benefits:

They get more done. Best Buy’s research, as well as that of other companies that have gone in the direction of ROWE, points out some exciting results. By allowing employees to focus on results, not the process, not only did they continue to get their work done, they actually began to produce MORE! What manager could argue with that?

They waste less time. One of the most common questions that managers ask when they start considering a ROWE-like policy is, “How do we know that they’re working?” Guess what. They don’t know. And they never did. Sure, a manager can walk around and see Employees buzzing around or planted obediently at their desks, but unless the nature of the work is extremely measurable, it is very hard to know how productive someone is actually being at a given moment.

Like it or not, employees get a certain amount of credit just for showing up. ROWE eliminates that and just evaluates your value and contribution—extremely motivating to those who actually work and don’t play attendance games. Employees in a results-only environment don’t waste time because they have no incentive to waste time. What’s the point of sitting at your house and acting busy if you could just get your work done and go enjoy some fresh air?

They are happier. Work-life balance is so important today. Imagine how convenient it would be if running the kids to the doctor or going to the bank became activities that you could do during the day without having to justify your absence to anyone? In a results-only environment, you fit your work around your life, not the other way around. And doesn’t that just sound like the way it should be? And, by the way, happy employees are healthier employees, which is a good thing all around.

They are more loyal. Employees who are trusted to do their work and manage their lives like adults are not likely to want to work anywhere else. Where else could you get that type of arrangement? Some organizations with positions once plagued with high turnover see that problem virtually disappear once they change the way people in those roles approach their work.

They are less expensive. As much as I wish all of the benefits listed above were enough to sell mangers on the value of ROWE, this is the one that usually gets them to uncross their arms and start really thinking about the possibilities.

Results-oriented Employees:
• Take up less space, because they spend less time in the office;
• Use less sick time, because they can be sick now, work later, and not call off;
• Use less vacation time, because they can plan ahead and get their work done sooner; and
• Are more likely to stay with the company, meaning the company has to train fewer new hires.

That should make all of those managers obsessed with the bottom line pretty happy!

So what does this mean for you?

Maybe this sounds like something that could be easily implemented at your office or maybe it sounds like something that’s completely incompatible with how your company does business. Realistically, some jobs are simply more conducive, logistically, to things like telecommuting and working at odd hours.

The challenge is to find practical ways to implement the ROWE philosophy in a way that makes good business sense for you. Fortunately, you don’t have to figure out exactly how to do that to get a lot of value out of the concept.

Even if ROWE seems incompatible with your usual workday—because you need to be available to answer phones during specific hours, or because you need specialized equipment at the office, or for any other reason—you can still gain a lot by beginning to think about work differently.

Like so much in the world of productivity, at the end of the day, it’s all about setting expectations. If your team or your boss has a very clear understanding of what they can expect from you, they’ll be a lot less inclined to worry about how—or when—you go about doing it.

On the other hand, when objectives are unclear, others are much more likely to judge you based on what they can see. All too often, this translates into the dreaded (and counterproductive) “butt in chair time.”

Bottom line: as a leader, how can you:

1. Set goals and priorities for your folks, so they knew exactly what they should be working on,
2. Determine what results they are expected to achieve,
3. Decide how the results will be measured, so they clearly know if they have succeeded or failed, and
4. Tie in performance rewards to those results.

If you don’t know the answers to the four items for each of your employees, you have some work to do as a manager. As an employee, you can determine these things for yourself and then initiate this conversation with your manager to make sure you’re on the right track. At the end of the performance period, you’ll be able to prove your value.

Even if an organization doesn’t implement a format ROWE, asking managers and employees to think this way will get you well on your way to a more productive workforce.
 

Make it a productive day! (TM)

(C) Copyright 2008 Laura Stack. All rights reserved.

 

 
Ask the Audience
If you have a productivity dilemma, send your question to Becca@TheProductivityPro.com to get in the queue. What is your biggest time management frustration? What keeps you from doing what you know you should be doing? Our readers will send you advice.
 

Letters to the Editor

Hi Laura,

I was part of your workshop at the NYSNA CONFERENCE in Niagara Falls last week. I consider myself to be a highly organized and productive person. But I must thank you for the new tricks I have learned. Just being able to EMPTY my e-mail in-box has been so empowering!!!!!

We use lotus notes at my school and I have "MOVED TO” to do lists and also calendar so many e-mails this week already. It is great to have an EMPTY in box. Who would have thought it could be so simple.

I also am in the process of setting up the tickler file…such a simple idea…I had heard the term but never really new how to do it…did not have enough folders on hand, had to order them in or it would be set-up already.

And I just put my work and home e-mail on the direct marketing webpage to limit unsolicited e-mail.

I always feel a conference is well spent if I learn at least one new thing…your program more than fulfilled that guideline. I am so glad you were part of our program and that I was able to attend.

Thanks!

Debbi

Debbi Beauvais, RD SNS
District School Food Service Supervisor
Gates Chili Central Schools
2 Spartan Way
Rochester, New York 14624
(585) 340-5500 ext 3295
FAX (585)-340-5566

Laura Stack: The Productivity Pro (r)

Laura Stack, MBA, CSP
Publisher

Message from Laura

If you’ve wanted to attend a productivity seminar presented by Laura Stack, here’s your opportunity! Laura Stack will present Become a Productivity Pro®: Master Your Personal Productivity in Denver on December 9, 2008. Book your airline ticket now!

Are you working 60+ hours a week? Would you like to learn how to be more productive at work, so you can achieve Maximum Results in Minimum Time® and Leave the Office Earlier®? This seminar is Laura’s flagship productivity class that combines key concepts from multiple seminar listings into a comprehensive, full-day program. Time management, prioritization, scheduling, concentration, organization, email, workflow, processing, and systems are all covered—from the start of your day until the end—to help you become a Productivity Pro®. Professionals, managers, and administrative staff will gain scores of new ideas from “The Productivity Pro”® on increasing output without increasing effort and performing at your matchless best! This seminar is suitable for anyone, at any level, whether you use a handheld or paper planner. You will learn powerful, realistic productivity tactics geared toward the realities of today's workplaces. Learn to create an organized time management system that works with a planner, handheld, paper, email, voicemail, and tasks. Integrate the various disjointed pieces of your life into one seamless, cohesive system! Stop wading in your email inbox. Get focused, learn to concentrate, and accomplish more every day!

Workshop Details

Date: Tuesday, December 9, 2008
Time: Registration: 8:30; Seminar: 9:00 a.m. to 4:00 p.m.; Lunch 11:30-12:30
Location: Denver, Colorado. EKS&H Certified Public Accountants, 7979 E. Tufts Avenue, 1st floor conference room
Nearest Airport: Denver International Airport
Online Registration
Printable Enrollment Form

Click here for more Information.


Laura's Demonstration VideoView Laura's Demonstration Video

Time Tips and Traps Offered by Subscribers

To be featured in this section of our newsletter and get a free eBook with our thanks, send your productivity tip or trick to Becca@TheProductivityPro.com with “Tips and Tricks contribution” in the subject line.

Are Punctuation and Grammar Quandaries Punching Holes in Your Productivity?

Ever had an argument with a colleague about the commas in a sentence like the following? The battery pack gives you several options: 6 hours, 4 hours, 3 hours and 40 minutes, 2 hours and 45 minutes. Is that four options or five options? A comma before the last and makes it clear. But do you ALWAYS need a comma before that last and? Answer: No, the serial comma is optional. But you’re always safe to use it for clarity sake—as illustrated in the “battery-pack” sentence.

Here are a couple tips to prevent grammar gaffes and save you a few minutes in reaching for a reference book:

The assure/insure/ensure dilemma: (All three words mean to give a guarantee—but they aren’t interchangeable.) Use assure only when you’re referring to someone talking or writing. Use insure only when you’re talking about a monetary payment. Use ensure for all other situations.
Myself or me? Wrong: For prompt payment, send the invoice to Kerry or myself. Right: For prompt payment, send the invoice to Kerry or me. Never use myself unless I or me is already used in the sentence; it’s used to add emphasis to those words. (Example: I told him myself.)
To Capitalize or Not? Think “brand name” or generic. If the word under consideration is the brand name of something, capitalize it. If not, don’t. Example: He works at Universal as a vice president. He works at my company as a vice president. Vice President Jim Tuttle works in my department.

Need more help? Booher’s Rules for Business Grammar: 101 Fast and Easy Ways to Correct the Most Common Errors (McGraw-Hill) by Dianna Booher provides 101 more entertaining, brief chapters (most 1-2 pages) that focus on the common mistakes heard every day on the job. The “memory tricks” at the end of each chapter solidify the rule for the next time and the next, saving you valuable look-up time!

(Another tip: If you want to check for a skills gap in this area first, you can take a free online assessment at www.howsyourgrammar.com.)


Laura in the News!
Time-Saving Tips for the Holidays

Women’s Radio interview of Laura Stack on exhaustion

Smartphones: The Pluses and Minuses for Workers

Reprint Information

All Articles (C) 1999-2008 Laura Stack. All rights reserved. This information may not be distributed, sold, publicly presented, or used in any other manner, except as described below.

Permission to reprint all or part of this article in your magazine, e-zine, blog, or organization newsletter is hereby GRANTED, provided:

1.   The ENTIRE credit line below is present,

2.   The website link to www.TheProductivityPro.com is clickable (LIVE), and

3.   You send a copy, PDF, link, tearsheet, etc. of the work in which the article is used when published.

This credit line MUST be reprinted in its entirety to use any articles from Laura Stack:

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of the books Find More Time (2006) and Leave the Office Earlier (2004).  Her newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.