Archive for the ‘Uncategorized’ Category

Wednesday, February 10th, 2010

Workplace Productivity: Monthly Educational Opportunities from The Productivity Pro(R)

Announcing a public seminar sponsored by the Colorado Human Resources Association (CHRA) and Jobing.com! On March 5, 2010, attend a half day of training on Advanced Tips and Tricks for Microsoft Outlook: Discover Little-Known Tips and Tricks for Managing Your Workflow (morning session 2003, afternoon session 2007). Are you buried by hundreds (or thousands!) of email messages? Do you spend hours every day in your inbox? If you have a hard time keeping up with your email, attend this training with Laura Stack, The Productivity Pro®, a Microsoft Certified Application Specialist (MCAS) in Outlook. She will demonstrate ADVANCED Outlook methods with her actual Outlook software and an LCD projector. This is not simple computer training—it is workflow processing—where you’ll learn to use Outlook to get more work done and increase your performance. Even Outlook “power users” will be amazed by how much they learn. To reduce frustration for all, please do NOT attend if you don’t consider yourself an intermediate to advanced user. We will not learn to create folders, schedule meetings, create email, or do any task that is considered a beginner-level skill. For more information or to register, visit https://m360.chra.org/event.aspx?eventID=14604&instance=0. Register as a Prospective Member if you’re a guest.


 Monthly productivity webinar: February 22, 2010, 1:00 PM Pacific/2:00 PM Mountain/3:00 PM Central/4:00 PM Eastern. “Organizing the Home Office: Setting up Your Space and Systems for Success.” Are you slowly drowning in a sea of paper? Does the sight of your messy office frustrate you? If you’re disorganized, your daily activities won’t run smoothly, and you won’t operate efficiently. Entrepreneurs are so excited by the “fun” activities of their businesses that they dread doing the important foundational work, like setting up systems. You will learn what you’ll need to succeed in business:
• Purchase the right software, hardware, equipment, and accessories.
• Set up your client files, reference files, subject files, and records.
• Organize electronic information, internet, and research data.
• File and retrieve active work-in-progress.

Only $29 per person! (You can still buy the discounted package of all ten: you’ll get a link to the recording of those that have past. For more information and to register, go to http://www.theproductivitypro.com/s_virtual-webinar.htm 


Monthly Microsoft Outlook webinar: February 22, 2010. Inbox/Outbox/Sent Items/Drafts—Remove Attachments, Automatic Formatting, Notes in Messages, “Out Of Office Assistant,” Add Reminders to Flags, Set Reminders for Others, Distribution Lists, Junk Mail List, AutoName, Tag Your Comments, Stationery, Emailing from Another Office Applications, Message Options, Find Related Messages, View Multiple Folders at the Same Time, Resend a Sent Item, Use Sent Items to Set a Reminder, Attach a Previously Sent Item
Outlook version 2003: 9:00 pacific/12:00 eastern
Outlook version 2007: 11:00 pacific/2:00 eastern

http://www.TheProductivityPro.com/outlooktraining.html

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Monday, November 23rd, 2009

Microsoft Email: Upcoming Public Seminar on Microsoft Outlook 2007

Public Seminar in Denver on Tuesday, February 9 from 9:00 AM – 12:00 PM

Advanced Outlook 2007 Tips and Tricks

Discover Little-Known Tips and Tricks for Managing Your Workflow

Are you buried by hundreds (or thousands!) of email messages? Do you spend hours every day in your inbox? If you have a hard time keeping up with your email, attend this critical half day of training with Laura Stack, The Productivity Pro®, a Microsoft Certified Application Specialist (MCAS) in Outlook. Laura helps Microsoft employees understand Outlook (they don’t get it, either)! She will demonstrate ADVANCED Outlook methods with her actual Outlook software and an LCD projector. This is not simple computer training—it is workflow processing—where you’ll learn to use Outlook to get more work done and increase your performance. Even Outlook “power users” will be amazed by how much they learn. To reduce frustration for all, please do NOT attend if you don’t consider yourself an intermediate/advanced user. Laura moves quickly; you might be seriously lost if you’re a beginner. We will not learn to create folders, schedule meetings, create email, or do any task that is considered a beginner-level skill.

 

For more details or to sign up visit us online: http://theproductivitypro.com/s_publicworkshops.htm

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Friday, February 6th, 2009

Free Leave the Office Earlier webinar by Laura Stack and Day-Timer on February 27, 2009

Leave the Office Earlier(R)!  Join Laura Stack in a FREE webinar, sponsored by Day-Timer, on Friday, February 27, 2009 at 8:00 AM pacific/11:00 AM eastern.  Register at www.daytimer.com/elearning

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Tuesday, February 3rd, 2009

The Productivity Minute #4 by Laura Stack – Graciously Refusing Requests from Coworkers Part II

Laura continues her tactful advice on how to handle coworkers who drop in with requests that you must refuse—and how to say NO without actually saying the word.
The Productivity Minute video podcast
By Laura Stack, www.TheProductivityPro.com
(C) 2009 Laura Stack.

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Monday, January 26th, 2009

The Productivity Minute #3 by Laura Stack – Graciously Refusing Requests from Coworkers Part I

The Productivity Minute, Episode 3.  How do you say NO without saying NOLaura Stack explains how to tactfully decline requests by coworkers in this episode.
(C) 2009 Laura Stack.  All rights reserved.

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Monday, January 19th, 2009

The Productivity Minute #2 by Laura Stack – Planning Your Day

Laura Stack discusses how planning has changed over the year and why old planning techniques don’t work.  However, you still must plan to have a productive day, so tune in for her advice.

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Friday, January 16th, 2009

The Productivity Minute #1 by Laura Stack – Your first to-do of the day

The Productivity Minute #1

by Laura Stack

www.TheProductivityPro.com

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Monday, August 11th, 2008

Best Practices for Scheduling Your Day and Setting Appointments Part I of III

Numbers 1-10 of 30 scheduling tips:

1. Determine if you really need to meet in person.  How many times have you attended a meeting and asked yourself, “Why am I here?”  Hopefully, you’ve started protecting your time from every person who wants a piece of it.  If my clients want to meet in person, I charge a consulting fee.  For telephone calls, no charge.  Ninety percent of the time, a conference call will suffice.  Extra travel time and expenses are involved when meeting in person, so avoid it unless dialogue and brainstorming are required.

2. Have meeting requests and responses go to your delegate, not to you.  Don’t wade through all the responses; that’s why you have an assistant (if you do).  Under Tools, Options, Delegates, select “Send meeting requests and responses only to my delegates, not to me.”  Brilliant.

3. Create a private calendar to post appointments you don’t want others to see.  We are all used to email folders, where we file email.  Most people, however, have never created a calendar folder.  A calendar folder IS a new calendar.  To create one, follow the same drill for creating an email folder (right-click on the Calendar in the folder list and select New Folder).  However, make sure the folder contains “Calendar Items” in the drop-down box.  Give your new calendar a name such as “Kids Summer Schedule” or “Laura’s personal calendar.”  I kept track of my kids summer activities in one, so my husband would know where his schedule was impacted for driving duty.

4. Check your appointments as Private when you don’t want others to read the text.  Yes, you can!  The Private box is a little, tiny box in the bottom right-hand side of your screen (Outlook 2003) when you create a new appointment.  People who share your calendar will still see a block and that you’re unavailable, but they can’t read the appointment text. 

5. Use the Category box to indicate the project, team, or committee.  Every time you schedule an appointment or accept a meeting invitation, indicate what project it’s related to in the Category box.  Use the Master Category List to add your labels.  “Tag” each appointment with one or multiple categories.  Then under the View menu, select Arrange by, Current View, By Category.  Then you can see all meetings, past and present, you had with a certain group, person, project, committee, etc.

6. Can’t find an upcoming meeting with someone you know you scheduled?  Tired of searching your calendar manually to find it?  Instead, get into the habits of using the Contacts box at the bottom left of each appointment, to indicate whom you’re meeting with (can be multiple people).  To find all upcoming meetings with a particular person, go to that Contact’s address card, select the Activities tab, and in the drop-down box, select Upcoming Tasks/Appointments. The people must be loaded in your personal Contacts list (not just your company’s global address book) for this to work.  If a meeting invitation is used, this feature is automatic, and you don’t need to select the names. 

7. As a courtesy to your coworkers, send a meeting invitation instead of an email when you’d like to connect.  Rather than emailing colleagues and asking, “What’s your schedule today?  Can we get together for 30 minutes?” take a minute to schedule a meeting invitation.  While in your Calendar, select Actions, New Meeting Request, Scheduling Tab, Add Others, Add from Address Book, and select attendees.  Check their availability on the calendar (this assumes you’ve been granted access to their calendars) and find an open time (or select AutoPick to let Outlook find the next available date/time).  Send the meeting request.  When invitees receive it, they can simply click Accept, and Outlook moves the appointment to their calendars for them.  This saves the recipient time and also saves you from trying to coordinate multiple calendars manually.

8. If someone does send an email wanting to meet, convert it into an appointment.  If your colleagues don’t understand the meeting feature and insist on sending emails for appointments, you can quickly turn an email into a Calendar item.  Right-click on the email, select Move to Folder, and then Calendar.  A new appointment window automatically opens, containing your email and any attachments.  Fill in the date, time, and details, and then Save and Close.  The message is moved from the Inbox into the Calendar automatically.  No more manual copying and pasting!

9. Use labels to quickly “see” the layout of your schedule for the day.  Right-click on any appointment in your calendar.  Select Label.  Select Edit Labels.  Change the text to display the colors as you’d like.  Pick colors consistently with your team (travel, multiple locations, training, personal, vacation, meeting, video conference, etc.) so you can quickly see where team members are working and what they’re doing.

10. Block out time to work.  Sometimes you might want to actually schedule an appointment to WORK.  To protect your time from others, schedule a Task on your Calendar (Outlook 2003).  With the Task Pad view in the Calendar showing, click on a Task you’d like to complete.  Hold the left mouse key down while you drag it to your calendar and release.  An Appointment window will pop up, automatically inserting the task into the text portion of the appointment item.  Fill in the time you want to work on the task on your calendar.  Change the Show Time as field to Tentative, if desired.  Save and close.  The task will still be kept in your Task Pad, but now you’ve blocked out time on your calendar to work on it.  NOTE: Do NOT put things you need to DO on your Calendar (that’s what Tasks are for), because if you don’t complete it, you’ll have to move it manually (not so with Tasks).

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time®.  She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

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Wednesday, July 30th, 2008

Three indecisiveness phrases, and when (not) to use them – Matthew Cornell

Today I’m pleased to feature a guest blogger and fellow productivity consultant, Matthew Cornell.  He has interviewed me in the past and featured me on his blog.  I’ve been following his good work and musings on productivity and wholeheartedly recommend you subscribe to his feed.

by Matthew Cornell: Three Indecisiveness Phrases:

I’d like to tell you about three phrases you and I use that actually mean the opposite, and, when used improperly, hurt productivity and weaken your mind (Gasp!) Fear not, I’ll also share the only times they are OK to use. And I’ll start with a biggie.

“Let me think about it”
This is a classic in being indecisive. Situation: Have you ever been asked for something or had an offer made to you and you answered “Let me think about it”? Typically what this answer really means is “The answer is no, but I don’t want to disappoint you so I’m going to pretend to think about it.” Implied in this is “…and I hope you forget to bring it up again.” Nasty!

In this case, you’re is using the phrase as a crutch, and it has a cost:

It’s going to dog you until it’s resolved.

You’re misleading someone and wasting their time; it’s disrespectful.

You’re training yourself to be indirect and less decisive.
What you’re really doing trading is clarity for a temporary reprieve in disappointing someone. It’s a bad practice. If you know the answer, train yourself to be direct (but sensitive) and get closure right then. If you want to leave the bridge open, fine, but not if you really don’t want to discuss the issue again.

That said, this phrase does have a few specific productive uses:

You need to collect more information. However, ask yourself whether this is an excuse to put off deciding. It’s frequently better to make a decision early on, with less than 100% of possible information, than to strive for perfection. Most decisions can be mitigated later.

You need to clear or verify it with someone else. In this case, commit to a specific date to get back to them, no longer than a few days.

Germination: You really might have to let it germinate. The blogosphere is rife with creativity stories around the subconscious, and hey – who am I to take away your productive shower time ;-) But be honest about whether you really need to sit on it.

Here are a few rules if you do decide to defer:

Only one defer allowed per person. Think of it as a rare coupon you don’t want to squander.

Make your decision time bound: Limit how much you’re willing to spend on it, and don’t make it too big – one hour max, say.

Commit to a decision by a specific date (no longer than a week), and tell it to them. Then keep your word.

“Let’s get together sometime”
This really means “I’m not interested (or mildly interested), but not enough to follow through.” The solution here is simple: Pick a date. I found myself weaseling out last week. I really did want to get together with a friend and peer, but I was having a weak moment and used the phrase. It felt weird. Thank goodness she called me on it and said “Let’s set a date. how about next Monday at lunch time?”

A common variation: “We’ll be in touch” – sadly not uncommon when applying for a job or sending an unwanted proposal. Please, put me out of my misery and get it over with! (I’m told companies sometimes get so inundated with resumes that they make it easier on themselves by not sending “sorry” letters. I don’t respect this practice. Disclaimer: I’ve never been in the hiring role.)

“Interesting”
This is a true classic, and often means “That’s really uninteresting” and/or “I disagree but don’t want to get into it with you.” To be fair, this can also mean “I don’t understand or agree, but I’m willing to think about it.” Also, it rally depends on the tone.

Instead of saying this, try getting into question asking mode and being genuinely curious. (For more, see How to help people, step 1.)

(An example: I once sent a resume to a company, waited a few weeks, heard nothing, then called the hiring person. She said “We got your resume. It was … interesting.” Her tone made me think “We thought your use of crayons for the resume was innovative.” Not getting hired worked out much better, BTW.)

Others?
Do you have any favorites? A few others:

“Send me a brochure” (”I’m not interested, but I won’t say so.”)

“That’s something” (”I have no idea what to do with this gift.”)

“She’s not here right now” (”She’s here, but she doesn’t want to talk to you.”

“Thank you for sharing” (”That was wildly inappropriate. Save it for you psychiatrist.”

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Monday, July 28th, 2008

6 Ways to Balance Evening Commitments With Family Life

Today we have a treat: a guest post by my colleague and fellow productivity blogger Mike St. Pierre.  He writes an excellent blog called The Daily Saint.  I highly recommend you check it out and subscribe to his feed.

All teachers can relate to THE FINAL WEEK.  It’s that week when your seniors graduate and then some.  There is usually a parents reception, Baccalaureate celebration and often a sports banquet- all of which occur at night. 

So how do you balance this with seeing the little ones at home or that spouse that misses you?

  1. Practice the two night rule.  I discovered years ago that when I am away from my family for two straight evening commitments, I wouldn’t see my kids for nearly three days.  This is difficult because it puts a lot of pressure on my wife and of course the munchkins are climbing the walls.  The two night rule says that you won’t attend two evening commitments in a row on any given week. 
  2. No surprises. Most spouses don’t like “calendar surprises” so read #3.
  3. Review calendar the week before.  Sitting down with your significant other to discuss the calendar is always a good idea.  Review your meetings and any special events that will pop up.
  4. Only attend what you must.  Are you a person that thinks you have to go to everything?  If you are the CEO, you might be right but for the other 99.9% of us, it’s worth stepping back and reflecting on commitments.  You could either not attend an evening commitment or you could trim it back by doing a “pop in”.  I work in a school and it’s impossible to go to every sports event so I check out a quarter or two and show my face. It’s putting forth a good faith effort and everyone appreciates it.
  5. Decide to live closer to work.  I realize that this isn’t possible for everyone but it does make a huge difference.  You’ll feel closer to loved ones and at the end of the event it makes a big difference to say on the phone, “Be home in ten minutes,” as opposed to “Pray for me in my hour of traffic”.
  6. If all else fails, reward yourself.  If you have a week where you absolutely must attend several grueling evening commitments, pamper yourself with a scheduled personal day.  Better yet, take your family away for a weekend of fun in the sun.  Having the carrot at the end of the stick is a great way to tolerate a killer week.

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