The Productivity Pro® Blog by Laura Stack - Time Management, Getting Things Done, How to Be More Productive

Today I feature an article by guest columnist Rosa Say and her blog Managing With Aloha Coaching.  If you enjoy the article below, I suggest you subscribe to her blog.

If I am hard pressed to recommend one and only one tool as THE most essential one in every manager’s tool kit, there is no question for me what it will be.

It is the very first tool I teach new supervisors (and any struggling manager) to use;
No matter the industry they are in.
No matter the country they are in.

Whether they are new to their positions or seasoned pros.
Whether they have just one employee or thousands.

Whenever it is calm, and they are caught up.
Whenever it is frenetic and crazy, and they can’t see that light at the end of the tunnel.

Pretty much no matter what the circumstances are.
And get this – even more than my beloved Daily 5 Minutes®.

The One Tool that every manager must work with, and work with daily, is this:
A simple list kept easily and best with pencil and an 8×10 sheet of paper folded into three columns.

This is not just any list, but a very special one.

It is the list that will endear every manager to every employee, every boss, every supplier or vendor partner, and every customer.

It is the list that can single-handedly reinvent a manager’s reputation, as it simultaneously functions as that manager’s best training and coaching architect.

At the top of this list is its name, and right beneath that, as the headings of its three columns, are all the instructions managers will need.

This magic manager’s list is called, THE FOLLOW-UP I NEED TO COMPLETE.

Those headings of its three columns are,

1. What I must Do to Honor my Word
2. Who I need to Follow-up with, and By When
3. Why it is so Important to Them, and thus, to Me.

When management is a calling (as it should only be) managers work more for other people than they do for themselves. The work they do for others IS the work they do for themselves, for when they elevate the human condition, improving it as it aches to be improved, they are most fulfilled in the work they are most needed for, discovering that being a manager can be the most satisfying and rewarding work that exists.

When employees cry out to me that their managers “don’t know what they are doing,”
or “are never around when we need them”
or “are too poorly trained; it’s like we have a revolving door of management trainees here”
or “don’t really care about us”
or “always seem to be working on the wrong things at the wrong times”
or “said they’d take care of it, but we all know what that means”
… the complaining and whining goes on and on… nine times out of ten I will discover that the manager they are referring to has lost all credibility due to a horrible lack of follow-through. They may start with the best of intentions in very sincere conversations, but they have no reliable system for finishing well, and they are not held accountable.

On the other hand, the managers with exceptional follow-through are referred to as “the great ones.”

A key point is that great managers don’t necessarily do all the work and tasks involved; what they do is orchestrate them well, and they keep work flowing, moving all road-blocks out of the way, human and otherwise. They work to remove any obstacles or adversity (or excuses and yeah-buts) and they communicate to everyone involved about status and progress consistently and reliably.

If you are a manager, is that what you do?

Let’s talk a bit more about those three columns;

1. What I must Do to Honor my Word

This column is described this way because a conversation with someone is likely to be what will trigger the entry you are making. What did you agree to follow-up on? This column will teach managers to “eat an elephant one bite at a time.” A common reason good intentions will fall apart is because we’ll make promises that are way, way too big for us to keep. Using this list over time, managers learn to work from conversation to next conversation and tear issues, problems, and projects into doable baby steps. Then the following column becomes a simple status-check conversation of “Here’s where we are now, what should we work on as our next steps, and how much time will that need?”

2. Who I need to Follow-up with, and By When

This may seem obvious, but in my investigations of trip-ups that have occurred, I am amazed at how many times a manager did follow up, but never reported back to the person they’d made their commitment to. Their reputation and credibility has gotten marred by a bad assumption that “the results will speak for themselves.” Well, not really, and not always. In fact, the norm is that they seldom do. This column also helps cure avoidance behavior; if you didn’t get something done yet, just honestly say so and make a new agreement. Don’t just hope the other person will forget about it; trust me, they probably won’t, and the next column helps you understand why.

3. Why it is so Important to Them, and thus, to Me

This column is a teacher called “Empathy Practice,” one whom all managers need to spend more time with. For us to help people best, we need to see a problem or issue in the way that they see it, and since we can’t usually “walk a day in [their] shoes” the best way to understand their point of view is to key in on why an issue is important to them. I coach managers to work with people without robbing others of the engagement, satisfaction, and growth of doing their work for them – the mantra we speak of is “Do with, not for.” There is a balance to be achieved, that this column helps us understand one person at a time.

Management is a situational art. Coaches like me try to help with certain things, and we can provide tools and tips that shorten the learning curve, however a manager’s best teachers, bar none, are their employees and the other people they work with and are committed to. This is the same reason The Daily Five Minutes® works so well: All you need to know about you can find out from the people you work with side by side, day in and day out.

Managers get trained on the job in the flow of the work they are responsible for. When they follow-through consistently, they excel because they deliver well; they exceed expectations. Their word is believed and trusted.

So take this from me; the 1 best list that every manager must work with says THE FOLLOW-UP I NEED TO COMPLETE at the top, and has those three columns. What they write on it, and how consistently they work through it day by day will determine that manager’s success. Just ask their employees.

Today we feature guest columnist Monica Ricci.  If you enjoy this article, I recommend you subscribe to her blog’s feed: Monica Ricci’s Your Life: Organized. 

Closing The Loops

Several months ago, a thought whizzed through my head and it was “Life is a series of getting things out and putting them away.”  This is what I call “closing the loops”. If you think of a loop, maybe you picture a circle or an oval. All smooooth and sexy, the curves…

of a loop will never hurt you and the curvy shape is easy on your eyes. No, there’s nothing about a closed loop that hurts!

Now, contrast a nice smooth, wonderful closed loop with an open loop. Open loops are all those little things unfinished that you left for yourself to deal with “later”. The remnants of breakfast from this morning that you never put into the dishwasher, the stack of mail you never processed, or the shoes you dropped by the front door, the appointment you haven’t written into your calendar yet… They’re all examples of open loops. The bummer about open loops is that rather than being all nice and round, the ends are exposed and they’re barbs! Like snakes with sharp teeth, they bite you as you walk through your house. Mess here. Ow. Stack of papers there. Ow. Crumbs and dirty bowls on the counter. Ow. That’s treacherous stuff and I don’t have to tell you, it sucks the life out of you day after day. So how do you close the loops?

Simple. When you get something out, put it away. When you make sandwich, put away the ingredients before you eat it. When you process the mail, throw out the junk and move action items to the same spot every day. Basically, closing the loops is simply becoming aware of what you’re doing in the moment and choosing to follow through with whatever you start.

Follow through. Finish. Close your loops. It only takes milliseconds and it will make your life, your house, and your outlook a whole lot happier.

Today I’m pleased to feature a guest blogger and fellow productivity consultant, Matthew Cornell.  He has interviewed me in the past and featured me on his blog.  I’ve been following his good work and musings on productivity and wholeheartedly recommend you subscribe to his feed.

by Matthew Cornell: Three Indecisiveness Phrases:

I’d like to tell you about three phrases you and I use that actually mean the opposite, and, when used improperly, hurt productivity and weaken your mind (Gasp!) Fear not, I’ll also share the only times they are OK to use. And I’ll start with a biggie.

“Let me think about it”
This is a classic in being indecisive. Situation: Have you ever been asked for something or had an offer made to you and you answered “Let me think about it”? Typically what this answer really means is “The answer is no, but I don’t want to disappoint you so I’m going to pretend to think about it.” Implied in this is “…and I hope you forget to bring it up again.” Nasty!

In this case, you’re is using the phrase as a crutch, and it has a cost:

It’s going to dog you until it’s resolved.

You’re misleading someone and wasting their time; it’s disrespectful.

You’re training yourself to be indirect and less decisive.
What you’re really doing trading is clarity for a temporary reprieve in disappointing someone. It’s a bad practice. If you know the answer, train yourself to be direct (but sensitive) and get closure right then. If you want to leave the bridge open, fine, but not if you really don’t want to discuss the issue again.

That said, this phrase does have a few specific productive uses:

You need to collect more information. However, ask yourself whether this is an excuse to put off deciding. It’s frequently better to make a decision early on, with less than 100% of possible information, than to strive for perfection. Most decisions can be mitigated later.

You need to clear or verify it with someone else. In this case, commit to a specific date to get back to them, no longer than a few days.

Germination: You really might have to let it germinate. The blogosphere is rife with creativity stories around the subconscious, and hey - who am I to take away your productive shower time But be honest about whether you really need to sit on it.

Here are a few rules if you do decide to defer:

Only one defer allowed per person. Think of it as a rare coupon you don’t want to squander.

Make your decision time bound: Limit how much you’re willing to spend on it, and don’t make it too big - one hour max, say.

Commit to a decision by a specific date (no longer than a week), and tell it to them. Then keep your word.

“Let’s get together sometime”
This really means “I’m not interested (or mildly interested), but not enough to follow through.” The solution here is simple: Pick a date. I found myself weaseling out last week. I really did want to get together with a friend and peer, but I was having a weak moment and used the phrase. It felt weird. Thank goodness she called me on it and said “Let’s set a date. how about next Monday at lunch time?”

A common variation: “We’ll be in touch” - sadly not uncommon when applying for a job or sending an unwanted proposal. Please, put me out of my misery and get it over with! (I’m told companies sometimes get so inundated with resumes that they make it easier on themselves by not sending “sorry” letters. I don’t respect this practice. Disclaimer: I’ve never been in the hiring role.)

“Interesting”
This is a true classic, and often means “That’s really uninteresting” and/or “I disagree but don’t want to get into it with you.” To be fair, this can also mean “I don’t understand or agree, but I’m willing to think about it.” Also, it rally depends on the tone.

Instead of saying this, try getting into question asking mode and being genuinely curious. (For more, see How to help people, step 1.)

(An example: I once sent a resume to a company, waited a few weeks, heard nothing, then called the hiring person. She said “We got your resume. It was … interesting.” Her tone made me think “We thought your use of crayons for the resume was innovative.” Not getting hired worked out much better, BTW.)

Others?
Do you have any favorites? A few others:

“Send me a brochure” (”I’m not interested, but I won’t say so.”)

“That’s something” (”I have no idea what to do with this gift.”)

“She’s not here right now” (”She’s here, but she doesn’t want to talk to you.”

“Thank you for sharing” (”That was wildly inappropriate. Save it for you psychiatrist.”

Are you following your mission in life, or do you feel disconnected from what you want to do, believe in, and value? Are other people defining who you are? The more your time is organized around your values, the more energy you gain from your activities. Here are a few ideas that can help you stay “on flow.”

1. Figure out who you want to be and what you want to do.  Many of us ignore our dreams in the interest of providing for our families, or because we think we don’t deserve them — but all that does is leave us unhappy and listless. If this describes you, spend some time deciding what you want to do and be.

2. Take a good, long look at your career choices. Are you happy? Do you find your work fulfilling? Or are you just going through the motions to pay the bills? If the answer to the last question is “Yes,” reconsider your career.

3. Don’t equate material success with achieving dreams. Money can’t buy happiness. If you have everything you ever wanted and you’re still unhappy, maybe it’s because you’ve sacrificed your dreams for money. Reconsider your options, and figure out how you can make the world a better place.

4. Don’t let your obligations prevent you from pursuing your dreams. Your dreams didn’t cease to exist the day your kids were born. Sure, you’re here to encourage their dreams and help them attain them, but not to abandon yours in the meantime. Trying to achieve your own dreams sends your kids a healthy message about life and how to live it. 

5. Spend time on what’s most important to you. Put some metrics on your priorities. If family, health, and spirituality are important to you, don’t throw them over in favor of work. Balance your life to reflect what matters to you most.

6. Cultivate faith in a higher power. If you find solace in believing in God, Allah, or Prana, embrace that satisfaction; however, you don’t have to subscribe to a particular faith to be a spiritual person, or to benefit from a daily dose of energy from your spiritual practice of choice. 

7. Avoid people who shatter your dreams. Don’t try to be what people expect you to be, and never, ever listen to people who put down your dreams. Instead, believe in yourself and work hard to attain what you want out of life.

8. Claim your dream.  Stop being all talk and no action. Grab a piece of paper and a pen. Without overanalyzing, act straight from your gut and finish this sentence:  I am a ______________.  Then do what you need to to make that dream a reality.

The key to purpose and energy is flow. Anything short of flow, and you spend lots of energy being restless and irritated. When what you believe and what you do are in alignment, you’ll experience higher satisfaction in everyday life. Stop ignoring your dreams!

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

Time is your most valuable possession. What tasks do you devote the most energy to every day? You may be working hard to climb the big ladder of success, but you’ll waste a lot of energy (and time) if you discover it’s leaning on the wrong wall. An intense, personal commitment to achieving your goals gives you the vigor you need to move forward every day.

Try these time management tips on for size.

1. Practice purposeful abandonment. If you have too much on your plate, get rid of anything that doesn’t meet your objectives or have long-term consequences for your work. Your only other option is overwork and flagging energy.

2. Get some help. Don’t try to do everything yourself, especially if you’re running a business. Hire someone to deal with all the repetitive or minor tasks anyone can do, so you can get the important work done.

3. Focus on value. Work when you’re at work: don’t check your eBay listings, surf the Internet, or answer your private email. Otherwise, you’re robbing yourself of your precious, irreplaceable minutes.

4. Outsource to a third party. If you’re overloaded with tasks that someone else can do more cheaply, then by all means hire someone to do them. Specialist websites like Elance.com can be lifesavers in such a situation.

5. Do one thing at a time. Even if you’re good at multitasking, do just one thing at a time. Otherwise, you’re giving each task less than the attention it deserves, and it’ll take you longer to get things done.

6. Be disciplined. When you promise someone you’ll complete a task by a certain timeframe, do you do it? Or does the deadline slip past, with you muttering to yourself, “Stupid. What’s wrong with you?” Guilt sucks the energy right out of you, so avoid it by forcing yourself to get your work done on time. 

7. Make some progress. Don’t just maintain the status quo; work to get something done every day. Understand the difference between maintenance and progress, and make sure there’s some forward momentum to at least some of your tasks.

8. Realize that your to-do list is never going to end until you’re dead. You’re not going to get it all done; there will always be more things to do than time to do them in. It’s called life. That’s okay; what would you do with yourself if your to-do list did end?

When you work on a task, your capacity to work on other tasks will slowly decline.  When your energy is depleted, you don’t work well until you catch your “second wind” and your energy is replenished.  So you must select tasks purposefully, making sure the most important things get the lion’s share of your energy and attention.

(c) 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

Unfortunately, not all of our tasks excite us, so spending energy on them feels wasteful.  If an activity’s not challenging or offers no reward, motivation is difficult. Wouldn’t it be wonderful if you could complete your tasks more efficiently, so you’d have energy to spare? Well, I can help you with that.

1. Get your domestic duties done. Develop an evening routine, and make sure everyone in the family takes part. This will help you retain your sanity, happiness, and energy level, and teach other family members to respect others’ boundaries.

2. Enlist help with meals. Cooking dinner every night can be a real grind. Cook more than your family will eat so that you can browse on leftovers some evenings, and teach your children how to cook — they need to learn anyway.

3. Divvy up chores. Every single member of the family should contribute to household chores, as age allows. Try not to make chores gender-specific. Girls should know how to mow the lawn, and boys should know how to cook. These are basic life skills that they’ll need as adults.

4. Communicate clearly. Clear communication is vital, because it’s a time- and energy-saver. Don’t assume that you know what someone means when they’re assigning you a task. Ask questions, clarify, and challenge unrealistic deadlines.

5. Focus on what’s important. Don’t be a perfectionist, and don’t perform menial
tasks that someone else can do more cheaply. Do first what’s due first, try to resolve small items quickly, and don’t spend too much time on low-priority items.

6. Transform your outlook about necessary tasks.  If you dread something, you’re likely to put it off — which can be disastrous if that task is absolutely necessary. Do what you can to make it easier, but if you can’t change the situation, then change your mind. 

7. Don’t procrastinate. Force yourself to complete your work quickly, even if you hate it or are afraid you’ll have nothing to do later on. The reward is the freedom from the stress that not doing the work was causing you.

8. Work before play. Instead of doing the fun, easy, or trivial tasks first, do the hard ones. After you’re done, you can read a book, take a long hot bath, watch the sunset, or whatever it is you love to do. Having a reward waiting can help you get it done faster, because you have something to look forward to. 

Spending energy completing low-value tasks feels like a waste of time, but it’s as necessary to mop the kitchen floor as it is to buy groceries or enjoy quality time with the family. Learn how to do your chores quickly and efficiently, and you can better enjoy the rest of your life. 

(C) 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

Have you ever considered that your biggest obstacle to finding more time might be YOU? The way you react to the world may be the reason you stay overwhelmed. To fix this you need to look at your behavior, habits, and choices, and then figure out which ones to adjust in order to support your desired direction in life. Here are a few tips that can help you do just that.

1. Control perfectionism. Realize that some things are good enough as they are. Instead of worrying about making things perfect, learn to leave well enough alone. Obsessing over small details can be deadly to your productivity.

2. Refuse requests when appropriate. You don’t have to say "yes" to everything, whether that involves accepting extra work or baking brownies for a kid’s party. Set boundaries about what you’ll accept, and learn to say no to yourself, too.

3. Ask for help you need it. You’re not a superhero; you can’t do everything alone.  Surround yourself with a team of helpers, and don’t be afraid to delegate things that other people can do.

4. Avoid procrastinating. You know what you should be doing, so get out there and do it. If you put it off until tomorrow, you’ll just end up working harder at the last minute — and both your energy and quality of work will suffer.

5. Know and honor your energy levels throughout the day. Nobody has an unlimited supply of energy, so you’ll have to learn how your personal energy levels ebb and flow in order to get through the day effectively.

6. Communicate clearly to avoid confusion and rework. Good interpersonal communication will help you reduce unnecessary problems and wasted time. Share information, state your expectations up front, and be specific.

7. Consistently meet and usually beat deadlines. If you get things done on time — or preferably early — you’ll save yourself unnecessary stress, and your work will generally be of higher quality than if you waited until the last minute.

8. Focus on completing one task before getting distracted by another. When you turn your full attention to a task, your output is increased, you perform better, less rework is required, and your peace of mind is enhanced.

9. Maintain a positive attitude. Accept the responsibility for your own stress levels. While you can’t control everything, you can look for the good in every experience, and learn to avoid "stinking thinking" in all its many forms.

10. Stop trying to please all the people all of the time. Stop caring so much about what other people think. Being a people-pleaser is a debilitating pattern of behavior that can cause stress and ruin the productive pursuit of your own goals. As singer Ricky Nelson once pointed out, "You can’t please everyone, so you have to please yourself."

So take charge of your life. Learn to focus, stop beating around the bush, and don’t be too proud to ask for and accept help if you need it. Most of all, kick the guilt habit. Guilt is a junk emotion that keeps you from unlocking your true potential. Stop "shoulding" on yourself, and get on with your life! 

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

Without a plan, life just sort of happens to you. But with a plan, you’ll make sure your daily activities support what you want to create next week, next month, next year…until, at the end of your days, your activities have contributed to creating and living a successful life. Your plans should be purposeful, so your life moves in the direction you desire, based on your ideal vision for yourself. These tips can help you get there.

1. Have a personal mission statement for your life. You need an essential, written document that helps you make decisions about the way you spend your time and evaluate your choices. This is who you are, and what you’re all about.

2. Maintain a list of your life’s goals and dreams. Take each dream and phrase it in the form of an objective statement — and then make plans for its accomplishment, sooner rather than later.

3. Try to gain flexibility at work. Determine how the business of life and the game of work are going to fit together. Strive to create a lifestyle that’s flexible, one in which your personal life works with your job and your job works with your life.

4. Keep effective to-do lists. Set everything down on paper (or on your computer screen) so things don’t slip through the cracks.

5. Break larger projects into smaller ones. Big projects tend to get thrown over in favor of the little ones that are quickly done. To avoid leaving something on your list for months, break it into single steps that are easily accomplished.

6. Prepare for the next day the night before. It’s easier to put together a plan early on and then execute it when the time comes, rather than create it from scratch right when you need it.

7. Plan for chaotic transitional periods during the day. Expect transitional times (such as from workday to evening) to take a little more effort than you expect. You can control the confusion, however, if you have a checklist to follow.

8. Prevent crises by preparing well in advance. You can’t plan for everything, but there’s a difference between a true emergency and a "crisis" created because you didn’t do something before it was due. You’ll be amazed at the level of calm you experience when you get things done before you need them.

9. Embrace flexibility and weather change. Things will change — get used to it. There’s no going back to the "good old days." In a storm, it’s the trees than can bend who survive; the stiff ones break. Whatever you face, this too shall pass.

10. Continuously work to improve your efficiency and effectiveness. Don’t expect to regain control of your time all at once! It takes effort and practice to get it right. The secret is to take it inch by inch, step by step. 

The lesson here is to approach your life with a sense of structure. While you’ll never be able to plan for everything, you should have systems on hand to help you create order from chaos when it occurs. You should also have a clear plan for your life’s goals and dreams, so you’ll be able to work toward them and accomplish them sooner.  When you plan, you wake up each day with your marching orders. All you have to do is march!

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

Nowadays, so many things compete for your attention in the workplace that it can be hard to concentrate on what’s important. If you need to improve your ability to stay on target and focus on the task at hand, implement the tips outlined below.

1. Set up your office for maximum productivity and minimum distractions. You need privacy to concentrate and discuss sensitive issues. Don’t just take what you’re given; reorganize it into a configuration that works best for you.

2. Avoid wasting time by daydreaming. Daydreaming can be a real productivity bandit — but as long as you don’t use it to procrastinate, it can be very helpful. Harness its creative powers, and use it for thinking time that can lead to productive ideas.

3. Remember things more easily. Busy people need good memory skills to help them remember details. Sharpening your memory can be as simple as using good memory tools: always writing things down, keeping running lists, leaving yourself voicemails, etc.

4. Focus on priority projects without getting distracted. Be like a postage stamp: stick to one thing until it gets to its intended destination. Learn to juggle multiple tasks and projects effectively, but don’t flit around from one item to another without completing anything.

5. Focus on one thing at a time. Don’t "multi-task" or attempt to do too many things at once. Start by focusing one on item instead. Don’t interrupt yourself, and prioritize your tasks so you know what needs to be done first.

6. Make lists and record everything you need to do. To keep from dropping the ball, capture every thought using either paper or electronic methods. This pulls what you need to do out of your memory and relieves your brain of the burden of repeatedly thinking about everything you need to remember.

7. Read quickly and maintain concentration. Learn to benefit from new reading techniques designed to boost productivity, and toss whatever’s boring or useless to you. Getting through your reading more quickly frees up time for other priorities.

8. Recognize signs of brain overload. If you have no idea what to do first or where to begin, learn how to get your mind focused again. For example, create structure and deadlines for your work, jealously guard your attention from distractions, or try some deep breathing exercises.

9. Get absorbed in a task. Become fully present-focused. Learn to "get in the zone" and achieve a state of momentum where time seems to fly. Start by mastering your job, ensure no interruptions, and always strive to be in the moment.

10. Concentrate on a task that bores you or doesn’t really interest you. Even tedious tasks must be completed. Get them done early so the rest of the day is more enjoyable, reward yourself for getting the job done, and vary your activities.

You can’t get your work done if you’re distracted. Learn to trim away all the minor things competing for your attention, and fine-tune your concentration to a laser-like focus. You’ll be surprised at how much you get done — and how much time you’ll have to spend on what’s really important.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

Discipline is your ability to maintain consistent, productive behavior. To maximize your productivity, you need to learn to do what must be done, and to exercise restraint over your own impulses, emotions, and desires. If you’re self-disciplined, you exhibit consistent focus in your daily work — even when you don’t feel like it. Try these tactics to keep you on track during the day.

1. Know your natural energy cycle and work effectively during peak times. We all have a natural time during the day when we feel up (prime time) and a natural time when we feel down (down time). Knowing both your prime and down times and knowing how to handle them is an important productivity enhancer.

2. Control perfectionism. Realize that some things are good enough as they are. If you suffer from the disease of perfectionism, things may never get done to your satisfaction, so learn to be flexible.

3. Avoid procrastination. Don’t put things off, or wait until the last minute to do them. Otherwise you’ll always have a sense of impending doom hanging over your head, and will end up operating in permanent crisis mode.

4. Force yourself to slow down when necessary. Realize that speed can be counterproductive; some tasks need to be done slowly in order to be done properly. As the saying goes, the only person who ever had his work done by Friday was Robinson Crusoe! 

5. Determine on your own what you will accomplish each day. Don’t allow others to dictate your schedule, insofar as this is possible. Set rules about the things you choose to do, and the people you choose to interact with.

6. Work productively from your home office and avoid distractions. Working at home comes with its own set of distractions. Be aware of your personal weaknesses, and create rules about what you may and may not do during the day.

7. Handle common, routine tasks on a daily basis so things don’t pile up. Practice clutter control. Taking care of common tasks every day — especially those you don’t really enjoy — will keep them from getting out of hand.

8. Arrive at appointments and meetings on time. In fact, try to be early on a consistent basis. Instead of annoying people with your lateness, reap the benefits of arriving before everyone else.

9. Avoid workaholism. Try not to work more than 40 hours per week, and don’t take work home with you, on vacation, or to bed. It’s fine to be a conscientious employee, but don’t be compulsive about it.

10. Work hard, and "put your nose to the grindstone" every day. It’s not necessary to work ten or twelve hour days, but you should work hard the eight hours you’re in the office.

Strive for the self-control and confidence gained when you enforce your own rules. It may be a pain, but in the end, it gets the job done. Following these tips will help you complete your high priority tasks, without getting sidelined by menial or trivial activities.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com.