The Productivity Pro® Blog by Laura Stack - Time Management, Getting Things Done, How to Be More Productive

It’s back to school time!  With three kids in elementary and middle school, this is a New Year of sorts for parents.  Here are some tips to help you stay sane and productive:

Back-to-the-Future. The first step in moving forward with back-to-school resolutions is to take a look back. What were the situations from the previous school year that could use improvement? Did your child often miss the bus? Did they have a hard time making the honor roll or even passing grades? Was everyone too busy to sit down for dinner together? Once you figure out what areas need improvement, it will help set goals for the upcoming year.

Talk to your children. Whether your school-age children are in elementary school or high school, talk to them about areas they would like to see change, both personally and within the family. Their insight into what areas need improvement may differ from their parents.  Discussing the differing goals will help to bring every person in the family on the same page.  Buy-in on goals from all members of the family encourages success.

Small steps. Having a student go from straight C’s to straight A’s may be asking too much. The same is true for wanting to have a family who never eats dinner together suddenly sit down at the table five nights a week. Success comes from breaking each resolution into small but achievable steps. Set up weekly goals for each person in the family in order to overcome barriers and create small achievements. Adding steps each week will insure a slow incremental achievement of the main goal.

Make a plan. Assess each resolution and make a list of what changes need to come in to play to have a successful outcome. A child who has not been known for good grades may need to have a tutor. In order to help avoid detention for being tardy, have a back-up plan for your student to take responsibility for making their lunch and setting out their clothing the night before. Move dinner back to 6:30 instead of 5:30 to make sure everyone is able to be there. Having a list of solutions for the resolutions gives everyone a roadmap about how they will reach success.

Coordinate. One of the main challenges with having family resolutions is time. While one parent is working late, another may be taking one of the kids to soccer practice, while the oldest child is at band rehearsal. Posting a calendar with weekly schedules for each person in the household will help everyone keep track of everyone else. This can help the children to know that the parents have early meetings on certain days; so being on time to the bus is a necessity. And parents can keep track of when and where the children’s extracurricular activities are taking place. It is also beneficial to provide each person in the family with a DayTimer planner. This will help keep the kids responsible for their own time and keep everyone organized.

Smile.  Stay light-hearted about the changes.  You can always start over at anytime.  And don’t forget, there’s another chance to create resolutions coming right around the corner.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time®.  She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

Today I feature an article by guest columnist Rosa Say and her blog Managing With Aloha Coaching.  If you enjoy the article below, I suggest you subscribe to her blog.

If I am hard pressed to recommend one and only one tool as THE most essential one in every manager’s tool kit, there is no question for me what it will be.

It is the very first tool I teach new supervisors (and any struggling manager) to use;
No matter the industry they are in.
No matter the country they are in.

Whether they are new to their positions or seasoned pros.
Whether they have just one employee or thousands.

Whenever it is calm, and they are caught up.
Whenever it is frenetic and crazy, and they can’t see that light at the end of the tunnel.

Pretty much no matter what the circumstances are.
And get this – even more than my beloved Daily 5 Minutes®.

The One Tool that every manager must work with, and work with daily, is this:
A simple list kept easily and best with pencil and an 8×10 sheet of paper folded into three columns.

This is not just any list, but a very special one.

It is the list that will endear every manager to every employee, every boss, every supplier or vendor partner, and every customer.

It is the list that can single-handedly reinvent a manager’s reputation, as it simultaneously functions as that manager’s best training and coaching architect.

At the top of this list is its name, and right beneath that, as the headings of its three columns, are all the instructions managers will need.

This magic manager’s list is called, THE FOLLOW-UP I NEED TO COMPLETE.

Those headings of its three columns are,

1. What I must Do to Honor my Word
2. Who I need to Follow-up with, and By When
3. Why it is so Important to Them, and thus, to Me.

When management is a calling (as it should only be) managers work more for other people than they do for themselves. The work they do for others IS the work they do for themselves, for when they elevate the human condition, improving it as it aches to be improved, they are most fulfilled in the work they are most needed for, discovering that being a manager can be the most satisfying and rewarding work that exists.

When employees cry out to me that their managers “don’t know what they are doing,”
or “are never around when we need them”
or “are too poorly trained; it’s like we have a revolving door of management trainees here”
or “don’t really care about us”
or “always seem to be working on the wrong things at the wrong times”
or “said they’d take care of it, but we all know what that means”
… the complaining and whining goes on and on… nine times out of ten I will discover that the manager they are referring to has lost all credibility due to a horrible lack of follow-through. They may start with the best of intentions in very sincere conversations, but they have no reliable system for finishing well, and they are not held accountable.

On the other hand, the managers with exceptional follow-through are referred to as “the great ones.”

A key point is that great managers don’t necessarily do all the work and tasks involved; what they do is orchestrate them well, and they keep work flowing, moving all road-blocks out of the way, human and otherwise. They work to remove any obstacles or adversity (or excuses and yeah-buts) and they communicate to everyone involved about status and progress consistently and reliably.

If you are a manager, is that what you do?

Let’s talk a bit more about those three columns;

1. What I must Do to Honor my Word

This column is described this way because a conversation with someone is likely to be what will trigger the entry you are making. What did you agree to follow-up on? This column will teach managers to “eat an elephant one bite at a time.” A common reason good intentions will fall apart is because we’ll make promises that are way, way too big for us to keep. Using this list over time, managers learn to work from conversation to next conversation and tear issues, problems, and projects into doable baby steps. Then the following column becomes a simple status-check conversation of “Here’s where we are now, what should we work on as our next steps, and how much time will that need?”

2. Who I need to Follow-up with, and By When

This may seem obvious, but in my investigations of trip-ups that have occurred, I am amazed at how many times a manager did follow up, but never reported back to the person they’d made their commitment to. Their reputation and credibility has gotten marred by a bad assumption that “the results will speak for themselves.” Well, not really, and not always. In fact, the norm is that they seldom do. This column also helps cure avoidance behavior; if you didn’t get something done yet, just honestly say so and make a new agreement. Don’t just hope the other person will forget about it; trust me, they probably won’t, and the next column helps you understand why.

3. Why it is so Important to Them, and thus, to Me

This column is a teacher called “Empathy Practice,” one whom all managers need to spend more time with. For us to help people best, we need to see a problem or issue in the way that they see it, and since we can’t usually “walk a day in [their] shoes” the best way to understand their point of view is to key in on why an issue is important to them. I coach managers to work with people without robbing others of the engagement, satisfaction, and growth of doing their work for them – the mantra we speak of is “Do with, not for.” There is a balance to be achieved, that this column helps us understand one person at a time.

Management is a situational art. Coaches like me try to help with certain things, and we can provide tools and tips that shorten the learning curve, however a manager’s best teachers, bar none, are their employees and the other people they work with and are committed to. This is the same reason The Daily Five Minutes® works so well: All you need to know about you can find out from the people you work with side by side, day in and day out.

Managers get trained on the job in the flow of the work they are responsible for. When they follow-through consistently, they excel because they deliver well; they exceed expectations. Their word is believed and trusted.

So take this from me; the 1 best list that every manager must work with says THE FOLLOW-UP I NEED TO COMPLETE at the top, and has those three columns. What they write on it, and how consistently they work through it day by day will determine that manager’s success. Just ask their employees.

Time is money.  Guess which group of people utters this phrase most frequently?  Commissioned salespeople.  Hands down.  It’s almost a rite of passage that you can’t be a salesperson unless you rinse and repeat daily.  Salespeople know how to turn time into money: spend a majority of time on selling activity, namely generating leads, business development, and follow-up.  Simple.  What makes it so hard?  All the non-selling activities that need to be done. 

I believe many salespeople have lost sight of the value of their time.  They run for coffee, socialize with friends, check the latest blog postings, schedule personal appointments, surf the web…all which tends to increase when a sale is made…as if now they can relax a bit. 

As a salesperson, if you really want to get clear about if the activity you’re currently working on is worth your time, figure out how much your time is worth.  Then you can objectively ask, “Is what I’m working on right this minute generating the sales goals and income targets I’ve set for myself?”

So let’s do a little bit of math. 

1. How much do you want to earn this year? (Ex: $80K)
2. If you’re lucky enough to have a base, subtract that out to get your target earnings. (Ex: $80K - $10K = $70K)
3. To realize those target earnings, how much would you have to sell to achieve it with your commission structure?  (Ex: at 7% commission, you’d have to sell $1M)
4. How many weeks do you work after you subtract out vacation? (Ex: 52 weeks minus 2 weeks of vacation = 50 weeks)
5. Divide your annual sales goal by the number of weeks you’ll work to arrive at your weekly sales goal. (Ex: $1M / 50 = $20K)
6. Divide that by the number of days you work each week to get your daily sales goal.  (Ex: $20K/5 = $4K)
7. IF you could meet that goal each day, how much would an hour of your time be worth?  Divide your target earnings from #2 by #4 to reach your weekly income target. (Ex: $70K / 50 = $1400)
8. Find your daily income target by dividing by the number of days you work each week. (Ex: $1,400 / 5 = $280)
9. Figure out your hourly income target by dividing that figure by how many hours you work each day (Ex: $280 / 8 = $35).�
10. Lastly, determine your to-the-minute rate by dividing by 60 (Ex: $35 / 60 = $.58). 

Now you start to ask yourself the tough questions.  If time is truly worth money, is what you’re doing this minute worth $.58?  Is five minutes of your current activity worth $2.91?  If an hour goes by, did you produce $35 of value?  If someone were watching, would they reach into their pocket and pay you $35 for what you just produced?  My hope is that by tying the clock to your pocketbook, you might be more aware of the time…and money…that slips by when wasted.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time®.  She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401. 

Receive a free eBook “111 Ways to Improve Your Personal Productivity“!

Are you following your mission in life, or do you feel disconnected from what you want to do, believe in, and value? Are other people defining who you are? The more your time is organized around your values, the more energy you gain from your activities. Here are a few ideas that can help you stay “on flow.”

1. Figure out who you want to be and what you want to do.  Many of us ignore our dreams in the interest of providing for our families, or because we think we don’t deserve them — but all that does is leave us unhappy and listless. If this describes you, spend some time deciding what you want to do and be.

2. Take a good, long look at your career choices. Are you happy? Do you find your work fulfilling? Or are you just going through the motions to pay the bills? If the answer to the last question is “Yes,” reconsider your career.

3. Don’t equate material success with achieving dreams. Money can’t buy happiness. If you have everything you ever wanted and you’re still unhappy, maybe it’s because you’ve sacrificed your dreams for money. Reconsider your options, and figure out how you can make the world a better place.

4. Don’t let your obligations prevent you from pursuing your dreams. Your dreams didn’t cease to exist the day your kids were born. Sure, you’re here to encourage their dreams and help them attain them, but not to abandon yours in the meantime. Trying to achieve your own dreams sends your kids a healthy message about life and how to live it. 

5. Spend time on what’s most important to you. Put some metrics on your priorities. If family, health, and spirituality are important to you, don’t throw them over in favor of work. Balance your life to reflect what matters to you most.

6. Cultivate faith in a higher power. If you find solace in believing in God, Allah, or Prana, embrace that satisfaction; however, you don’t have to subscribe to a particular faith to be a spiritual person, or to benefit from a daily dose of energy from your spiritual practice of choice. 

7. Avoid people who shatter your dreams. Don’t try to be what people expect you to be, and never, ever listen to people who put down your dreams. Instead, believe in yourself and work hard to attain what you want out of life.

8. Claim your dream.  Stop being all talk and no action. Grab a piece of paper and a pen. Without overanalyzing, act straight from your gut and finish this sentence:  I am a ______________.  Then do what you need to to make that dream a reality.

The key to purpose and energy is flow. Anything short of flow, and you spend lots of energy being restless and irritated. When what you believe and what you do are in alignment, you’ll experience higher satisfaction in everyday life. Stop ignoring your dreams!

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

Time is your most valuable possession. What tasks do you devote the most energy to every day? You may be working hard to climb the big ladder of success, but you’ll waste a lot of energy (and time) if you discover it’s leaning on the wrong wall. An intense, personal commitment to achieving your goals gives you the vigor you need to move forward every day.

Try these time management tips on for size.

1. Practice purposeful abandonment. If you have too much on your plate, get rid of anything that doesn’t meet your objectives or have long-term consequences for your work. Your only other option is overwork and flagging energy.

2. Get some help. Don’t try to do everything yourself, especially if you’re running a business. Hire someone to deal with all the repetitive or minor tasks anyone can do, so you can get the important work done.

3. Focus on value. Work when you’re at work: don’t check your eBay listings, surf the Internet, or answer your private email. Otherwise, you’re robbing yourself of your precious, irreplaceable minutes.

4. Outsource to a third party. If you’re overloaded with tasks that someone else can do more cheaply, then by all means hire someone to do them. Specialist websites like Elance.com can be lifesavers in such a situation.

5. Do one thing at a time. Even if you’re good at multitasking, do just one thing at a time. Otherwise, you’re giving each task less than the attention it deserves, and it’ll take you longer to get things done.

6. Be disciplined. When you promise someone you’ll complete a task by a certain timeframe, do you do it? Or does the deadline slip past, with you muttering to yourself, “Stupid. What’s wrong with you?” Guilt sucks the energy right out of you, so avoid it by forcing yourself to get your work done on time. 

7. Make some progress. Don’t just maintain the status quo; work to get something done every day. Understand the difference between maintenance and progress, and make sure there’s some forward momentum to at least some of your tasks.

8. Realize that your to-do list is never going to end until you’re dead. You’re not going to get it all done; there will always be more things to do than time to do them in. It’s called life. That’s okay; what would you do with yourself if your to-do list did end?

When you work on a task, your capacity to work on other tasks will slowly decline.  When your energy is depleted, you don’t work well until you catch your “second wind” and your energy is replenished.  So you must select tasks purposefully, making sure the most important things get the lion’s share of your energy and attention.

(c) 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

Unfortunately, not all of our tasks excite us, so spending energy on them feels wasteful.  If an activity’s not challenging or offers no reward, motivation is difficult. Wouldn’t it be wonderful if you could complete your tasks more efficiently, so you’d have energy to spare? Well, I can help you with that.

1. Get your domestic duties done. Develop an evening routine, and make sure everyone in the family takes part. This will help you retain your sanity, happiness, and energy level, and teach other family members to respect others’ boundaries.

2. Enlist help with meals. Cooking dinner every night can be a real grind. Cook more than your family will eat so that you can browse on leftovers some evenings, and teach your children how to cook — they need to learn anyway.

3. Divvy up chores. Every single member of the family should contribute to household chores, as age allows. Try not to make chores gender-specific. Girls should know how to mow the lawn, and boys should know how to cook. These are basic life skills that they’ll need as adults.

4. Communicate clearly. Clear communication is vital, because it’s a time- and energy-saver. Don’t assume that you know what someone means when they’re assigning you a task. Ask questions, clarify, and challenge unrealistic deadlines.

5. Focus on what’s important. Don’t be a perfectionist, and don’t perform menial
tasks that someone else can do more cheaply. Do first what’s due first, try to resolve small items quickly, and don’t spend too much time on low-priority items.

6. Transform your outlook about necessary tasks.  If you dread something, you’re likely to put it off — which can be disastrous if that task is absolutely necessary. Do what you can to make it easier, but if you can’t change the situation, then change your mind. 

7. Don’t procrastinate. Force yourself to complete your work quickly, even if you hate it or are afraid you’ll have nothing to do later on. The reward is the freedom from the stress that not doing the work was causing you.

8. Work before play. Instead of doing the fun, easy, or trivial tasks first, do the hard ones. After you’re done, you can read a book, take a long hot bath, watch the sunset, or whatever it is you love to do. Having a reward waiting can help you get it done faster, because you have something to look forward to. 

Spending energy completing low-value tasks feels like a waste of time, but it’s as necessary to mop the kitchen floor as it is to buy groceries or enjoy quality time with the family. Learn how to do your chores quickly and efficiently, and you can better enjoy the rest of your life. 

(C) 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

While working with Teresa Gavigan, one of my clients, on her office organization, we talked about the challenge she was having with an overly booked calendar and what to do about it.  She had recently taken over another entire division and was splitting her time between the two groups, which were in two different buildings.  She had ceded her calendar over to her assistant but hadn’t set any boundaries around what meetings to accept and what to decline.  Her assistant was accepting meetings tentatively, which resulted in Teresa often being double and triple booked.  She told me she frequently felt like she was “having a Lucy Ricardo moment” as she dashed over to one meeting, then over to the next, then back to the other, never wanting to let one or the other down. 

After months of running around harried, she decided that was enough, she was the boss, and she didn’t have to be everywhere and be available at everyone’s beck and call.  She decided to reduce the number of meetings she attended by delegating attendance at some and declining others.  She scheduled a regular staff meeting every other week with one group not to exceed one hour and a monthly conference call with the second.  To make up for the reduced group meeting time, she schedules monthly meeting with each of her direct reports to discuss planning items.  All staff members can email or phone her with more immediate concerns.  Additionally, she has a 30-minute “innovation” meeting once a month to discuss a specific topic of future interest to the organization that everyone comes prepared to discuss.  With the boundaries she’s placed on her schedule, the regularly scheduled staff meetings and individual meetings, she feels much more in control and less like a “Lucy.”  What have you done to regain control of your availability?

Do you own your possessions, or do your possessions own you? It’s easy to get overwhelmed by all the stuff you’ve accumulated — everything from toys and clothing, to tools and all the stuff you regularly use that still counts as clutter. If you’re tired of all your stuff weighing you down, here are some ideas that may help you regain control.

1. Have a systematic plan to get and stay organized. The key to getting organized is FOCUS. Focus on getting one thing completed before moving to the next area. Act like a postage stamp: stick to one thing until you get there.

2. Eliminate clutter and resist adding more. Don’t let your belongings control you. For a start, get rid of unhappy reminders from the past, stop keeping old magazines and newspapers, and don’t buy things just because they’re on sale.

3. Keep your briefcase, tote, or purse organized and clutter-free. Don’t carry stuff around just because you might need it someday: all you’ll end up with is a cluttered mess and a backache. Carry only what you need on a daily basis, keep everything tucked into its own slot, and always put things back after using them.

4. Maintain clutter-free drawers and closets. Don’t just toss things in drawers and forget them. Make liberal use of file folders, trays, and dividers, and use baby food jars as handy paperclip holders and junk catchers. Closets should be subjected to a thorough cleaning at least twice a year.

5. Organize memorabilia such as photos and keepsakes. Before taking the time to organize an item, determine if it’s something you should be keeping in the first place. Don’t keep stuff that doesn’t have any specific meaning or use to you.

6. Keep kids’ toys, clothes, and books organized. Any family with children inevitably fights the battle of the messy monster. Having toys, clothes, and books around is inevitable, but clutter is not. Keep what’s used, and get rid of the rest.

7. Set up and maintain your kitchen in an organized fashion. We spend so much time in the kitchen putting groceries away, preparing meals, and doing dishes, it’s important to maintain an organized space. Be picky about what you keep, and always have frequently-used items close at hand.

8. Keep your car organized and clean. You don’t want to have a two-ton trashcan on wheels. Organize the clutter that stays in the car, and never let anyone get out empty-handed — make sure your trash leaves the car whenever you do. 

9. Set up an effective "office" space in your home. A home office isn’t a luxury these days; it’s just about a requirement. Offices can serve as the family computer center, a place to do paperwork, and the occasional work-at-home office.

10. Keep your house neat, and tidy up daily. Cleaning up doesn’t require anything fancy. Just make sure everything’s in or near when it should be, and regularly put things away so it’s easier to maintain a peaceful, productive frame of mind.

If owning too much is a problem for you, get serious about de-cluttering your life. Otherwise all the clutter will weigh you down, putting pressure on your other pillars of productivity. Start organizing and thinning out your possessions a little bit at a time, and eventually you’ll get there. You’ll be amazed at how good you feel, and how much easier life will be, when all the junk’s gone!

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

We’ve all been there. There’s mail piled up on the corner of your desk. You have 37 unread e-mails. The phone is ringing (not that phone – the other phone). And you’ll be lucky if you can get through three of the fifteen items on your to-do list.

Oh – and you have four hours of meetings ahead of you.

It didn’t used to be this way. The world has changed in the last decade or so. Has your approach to time management changed with it?

If you find yourself stressed out and frustrated every time you try to hunker down and take control of your time, there’s a good chance that’s because you need a new way to think about time management. Don’t fall into the trap of trying to force yourself to work within a system that just isn’t compatible with the pace of your day or the nature of your work. Just like electronic organizers are perfect for some and others swear by paper planners, even the best time management system will fail if it doesn’t jive with the way you get through each day.

If you’re looking for a productivity system that is compatible with real life, consider 4-A Time Management. By focusing on four key elements of productivity you can create a flexible, customized productivity strategy that is compatible with the fast paced demands of today.

Activity. When there are 117 things that could be done next, how are we supposed to prioritize? In this new era of productivity, it is pretty much impossible to successfully schedule your day in advance. You might set out a clear list of objectives and a bulletproof timetable, but we all know that one unexpected phone call can cause the whole plan to collapse in on itself – priorities change, a crisis pops up, a deadline is moved up a week; these things happen.

Since you can’t plan for everything, it is important that you have a crystal clear understanding of what your priorities are. If something happens that is beyond your control and these priorities need to be adjusted – fine – but until then, you should have a game plan.

Evaluate your to-do list to see which tasks will yield the greatest benefit. The old A-B-C method probably won’t work if the flow of your day changes often. You need a new method of deciding where to spend your valuable time.

Think about the average amount of time that you can work uninterrupted. Which of your tasks will benefit most from that undivided attention? Which require a lot more or much less? Make a plan to work on the bigger, more time-intensive projects when you know you’re least likely to be disturbed. Save the little ones for those windows between meetings and phone calls when you won’t get much else done.

If one of your important projects is just too intimidating for you to ever make any headway, break it down into smaller, manageable steps. I guarantee that nine times out of ten, once you get started you’ll forget why you put it off for so long to begin with.

Availability. The best laid plans won’t stand a chance if you don’t find a way to control your availability. Your time is your most valuable asset. Don’t just give it away to anyone who asks! You’ll never have complete control over your availability, but it’s important to know how to carve out blocks of distraction-free time that is conducive to productivity.

Meetings are notorious for eating up massive blocks of time. Learn to say “no.” It’s pretty likely that you don’t need to be at all of the meetings that you’re attending. Can you send someone in your place? Ask for the minutes to be forwarded? Address the situation with a quick phone call? Evaluate whether the meetings you attend are really necessary.

When you’re not in those meetings, schedule time to work. In some jobs this is easier to do than others. It might just be a matter of shutting your office door and setting your phone to voicemail. Or working from home or heading to Starbucks with your laptop. You might need a clear signal for your co-workers, like using a do-not-disturb sign or putting on head phones when you need to work uninterrupted.

Whatever your solution – don’t abuse it. If you try to make yourself constantly unavailable, you will quickly find that others lose respect for your “I’m busy” signal.

Then you’re right back where you started, whether you’re up against an important deadline or not.

Accessibility. You’ve already decided that you aren’t going to give everyone around constant access to your time. The next step is to make sure that you have easy access to the information, tools, and resources you need to be productive.

Invest the time necessary to make sure the things you need on a regular basis are at your fingertips. Things you access frequently should be filed on your desktop in an organizer or in a drawer that’s at arm’s reach. Put the files you only use occasionally where they are accessible at your desk, but give the easiest access to those things that you reference regularly. Archive files you rarely need in the bottom drawers or in files away from your desk.

Perhaps the most important and overlooked thing you can do to get organized is to structure your electronic files. In an age where most files are electronic, it’s easy to lose them to the vacuum of cyber storage. File electronic documents similar to the way you would paper ones. Don’t just plop everything in “My Documents” or on your desktop and leave it for lost. Set up folders and sub folders that have intuitive titles that you’ll easily navigate. Use dates and enough detail in file names that you won’t have to open multiple documents when you’re looking for something specific. In short, do the initial work of saving the files in an organized manner to make referencing them an easy task.

Stopping to hunt for what you need not only wastes time, but it destroys your rhythm and forces you to break your concentration. It’s well worth it to organize as you go.

Attention. The most effective time management system in the world won’t do a thing to improve your productivity if you don’t focus on the task at hand. For many of us, the problem isn’t a lack of willpower; it’s having the restraint to refuse distractions.

This means closing Outlook when you’re not working on e-mail and trying to check it only a few times a day. Resist the urge to open messages as they come in. This also means letting the voicemail light stay on until you’ve finished what you’re doing. Treat your project time like an appointment with a coworker. Ignore the phone, the e-mail, and the urge to go get a cup of coffee.

Of course, avoiding email and the phone might be much easier than avoiding the distractions that come from coworkers. If you’ve already put your “do not disturb” signal in place, be it headphones or a closed office door, and you’re still being interrupted, it’s time to tactfully redirect the person distracting you.

Acknowledge the issue and let them know you’re in the thick of an important project. Ask if you may give them a call in an hour when they may have your undivided attention.

Just remember – it’s better to be like a postage stamp and stick with something all the way to the end than it is to be a butterfly that flits from task to task!

So forget managing your time – it can’t be managed. Manage yourself with these 4 A’s and you’ll increase the likelihood you’ll have a productive day.

Make it a productive day! ™

www.TheProductivityPro.com

Have you ever considered that your biggest obstacle to finding more time might be YOU? The way you react to the world may be the reason you stay overwhelmed. To fix this you need to look at your behavior, habits, and choices, and then figure out which ones to adjust in order to support your desired direction in life. Here are a few tips that can help you do just that.

1. Control perfectionism. Realize that some things are good enough as they are. Instead of worrying about making things perfect, learn to leave well enough alone. Obsessing over small details can be deadly to your productivity.

2. Refuse requests when appropriate. You don’t have to say "yes" to everything, whether that involves accepting extra work or baking brownies for a kid’s party. Set boundaries about what you’ll accept, and learn to say no to yourself, too.

3. Ask for help you need it. You’re not a superhero; you can’t do everything alone.  Surround yourself with a team of helpers, and don’t be afraid to delegate things that other people can do.

4. Avoid procrastinating. You know what you should be doing, so get out there and do it. If you put it off until tomorrow, you’ll just end up working harder at the last minute — and both your energy and quality of work will suffer.

5. Know and honor your energy levels throughout the day. Nobody has an unlimited supply of energy, so you’ll have to learn how your personal energy levels ebb and flow in order to get through the day effectively.

6. Communicate clearly to avoid confusion and rework. Good interpersonal communication will help you reduce unnecessary problems and wasted time. Share information, state your expectations up front, and be specific.

7. Consistently meet and usually beat deadlines. If you get things done on time — or preferably early — you’ll save yourself unnecessary stress, and your work will generally be of higher quality than if you waited until the last minute.

8. Focus on completing one task before getting distracted by another. When you turn your full attention to a task, your output is increased, you perform better, less rework is required, and your peace of mind is enhanced.

9. Maintain a positive attitude. Accept the responsibility for your own stress levels. While you can’t control everything, you can look for the good in every experience, and learn to avoid "stinking thinking" in all its many forms.

10. Stop trying to please all the people all of the time. Stop caring so much about what other people think. Being a people-pleaser is a debilitating pattern of behavior that can cause stress and ruin the productive pursuit of your own goals. As singer Ricky Nelson once pointed out, "You can’t please everyone, so you have to please yourself."

So take charge of your life. Learn to focus, stop beating around the bush, and don’t be too proud to ask for and accept help if you need it. Most of all, kick the guilt habit. Guilt is a junk emotion that keeps you from unlocking your true potential. Stop "shoulding" on yourself, and get on with your life! 

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com.