The Productivity Pro® Blog by Laura Stack - Time Management, Getting Things Done, How to Be More Productive

We’ve all been there. There’s mail piled up on the corner of your desk. You have 37 unread e-mails. The phone is ringing (not that phone – the other phone). And you’ll be lucky if you can get through three of the fifteen items on your to-do list.

Oh – and you have four hours of meetings ahead of you.

It didn’t used to be this way. The world has changed in the last decade or so. Has your approach to time management changed with it?

If you find yourself stressed out and frustrated every time you try to hunker down and take control of your time, there’s a good chance that’s because you need a new way to think about time management. Don’t fall into the trap of trying to force yourself to work within a system that just isn’t compatible with the pace of your day or the nature of your work. Just like electronic organizers are perfect for some and others swear by paper planners, even the best time management system will fail if it doesn’t jive with the way you get through each day.

If you’re looking for a productivity system that is compatible with real life, consider 4-A Time Management. By focusing on four key elements of productivity you can create a flexible, customized productivity strategy that is compatible with the fast paced demands of today.

Activity. When there are 117 things that could be done next, how are we supposed to prioritize? In this new era of productivity, it is pretty much impossible to successfully schedule your day in advance. You might set out a clear list of objectives and a bulletproof timetable, but we all know that one unexpected phone call can cause the whole plan to collapse in on itself – priorities change, a crisis pops up, a deadline is moved up a week; these things happen.

Since you can’t plan for everything, it is important that you have a crystal clear understanding of what your priorities are. If something happens that is beyond your control and these priorities need to be adjusted – fine – but until then, you should have a game plan.

Evaluate your to-do list to see which tasks will yield the greatest benefit. The old A-B-C method probably won’t work if the flow of your day changes often. You need a new method of deciding where to spend your valuable time.

Think about the average amount of time that you can work uninterrupted. Which of your tasks will benefit most from that undivided attention? Which require a lot more or much less? Make a plan to work on the bigger, more time-intensive projects when you know you’re least likely to be disturbed. Save the little ones for those windows between meetings and phone calls when you won’t get much else done.

If one of your important projects is just too intimidating for you to ever make any headway, break it down into smaller, manageable steps. I guarantee that nine times out of ten, once you get started you’ll forget why you put it off for so long to begin with.

Availability. The best laid plans won’t stand a chance if you don’t find a way to control your availability. Your time is your most valuable asset. Don’t just give it away to anyone who asks! You’ll never have complete control over your availability, but it’s important to know how to carve out blocks of distraction-free time that is conducive to productivity.

Meetings are notorious for eating up massive blocks of time. Learn to say “no.” It’s pretty likely that you don’t need to be at all of the meetings that you’re attending. Can you send someone in your place? Ask for the minutes to be forwarded? Address the situation with a quick phone call? Evaluate whether the meetings you attend are really necessary.

When you’re not in those meetings, schedule time to work. In some jobs this is easier to do than others. It might just be a matter of shutting your office door and setting your phone to voicemail. Or working from home or heading to Starbucks with your laptop. You might need a clear signal for your co-workers, like using a do-not-disturb sign or putting on head phones when you need to work uninterrupted.

Whatever your solution – don’t abuse it. If you try to make yourself constantly unavailable, you will quickly find that others lose respect for your “I’m busy” signal.

Then you’re right back where you started, whether you’re up against an important deadline or not.

Accessibility. You’ve already decided that you aren’t going to give everyone around constant access to your time. The next step is to make sure that you have easy access to the information, tools, and resources you need to be productive.

Invest the time necessary to make sure the things you need on a regular basis are at your fingertips. Things you access frequently should be filed on your desktop in an organizer or in a drawer that’s at arm’s reach. Put the files you only use occasionally where they are accessible at your desk, but give the easiest access to those things that you reference regularly. Archive files you rarely need in the bottom drawers or in files away from your desk.

Perhaps the most important and overlooked thing you can do to get organized is to structure your electronic files. In an age where most files are electronic, it’s easy to lose them to the vacuum of cyber storage. File electronic documents similar to the way you would paper ones. Don’t just plop everything in “My Documents” or on your desktop and leave it for lost. Set up folders and sub folders that have intuitive titles that you’ll easily navigate. Use dates and enough detail in file names that you won’t have to open multiple documents when you’re looking for something specific. In short, do the initial work of saving the files in an organized manner to make referencing them an easy task.

Stopping to hunt for what you need not only wastes time, but it destroys your rhythm and forces you to break your concentration. It’s well worth it to organize as you go.

Attention. The most effective time management system in the world won’t do a thing to improve your productivity if you don’t focus on the task at hand. For many of us, the problem isn’t a lack of willpower; it’s having the restraint to refuse distractions.

This means closing Outlook when you’re not working on e-mail and trying to check it only a few times a day. Resist the urge to open messages as they come in. This also means letting the voicemail light stay on until you’ve finished what you’re doing. Treat your project time like an appointment with a coworker. Ignore the phone, the e-mail, and the urge to go get a cup of coffee.

Of course, avoiding email and the phone might be much easier than avoiding the distractions that come from coworkers. If you’ve already put your “do not disturb” signal in place, be it headphones or a closed office door, and you’re still being interrupted, it’s time to tactfully redirect the person distracting you.

Acknowledge the issue and let them know you’re in the thick of an important project. Ask if you may give them a call in an hour when they may have your undivided attention.

Just remember – it’s better to be like a postage stamp and stick with something all the way to the end than it is to be a butterfly that flits from task to task!

So forget managing your time – it can’t be managed. Manage yourself with these 4 A’s and you’ll increase the likelihood you’ll have a productive day.

Make it a productive day! ™

www.TheProductivityPro.com

I like a new service by Catalog Choice, in which you decide which catalogs you want to receive.  When you receive a catalog you don’t want, you enter it on your account and select "Decline Catalog."  They contact the merchant on your behalf and request that they no longer send you their catalog. Reduce the number of catalogs you receive in the mail!  One-stop-shop method keeps you from having to unsubscribe to each one individually—a real time saver!

Order relates to your level of organization: your ability to sort, filter, and process information effectively. It also involves your ability to find what you want when you want it, and how tidy your work area looks — especially to the people who matter.  Here are a few ideas to help you control the paper, email, reading material, and inputs that flow into your office.

1. Realize that some people aren’t born more organized than others. Understand that organization is a skill that can be learned, just like riding a bike. Getting organized is a process of trial, error and persistence, but you can master it if you’re serious about it.

2. Keep a clutter-free work surface. You don’t have to be creative and disorganized, if you’re willing to learn and the pain is bad enough. No matter what you’ve seen on coffee cups, a clean desk is NOT a sign of an empty mind.

3. Know how to organize "pending" items requiring future action. Create a tickler file, an indispensable system that will remind you which papers require your action today, and allow you to forget the rest until their time has come.

4. Maintain orderly and organized files, so you can find essential information when you need it. If you’ve ever taken more than three minutes to find anything you need, then it’s high time to reorganize.

5. Sort, process, and store incoming information quickly and easily. Every piece of paper, email, voicemail, and fax that you get is simply a piece of information. There are only six things that you can do with any piece of information: discard, delegate, do, date, drawer or delete (the 6-D system).

6. Discard information quickly and easily. Don’t be a packrat. If you doubt you’ll ever use or read something, don’t be afraid to toss it.

7. Touch paper only once. Be very decisive, and have a home for each type of information. Sort it using the 6-D System, decide immediately where each item belongs, and put it away.

8. Avoid using sticky notes or scraps of paper to record messages or tasks. Temporary notes should be for temporary things, like writing down a number you’ll use only once, or marking comments in a document. Consolidate your system using phone logs and organizers.

9. Know the contents of every cabinet, drawer, and storage space in your home and office. The only way to do this is to go through every item you own and give away, put away, toss, or store it. This is an effective way to "poison the packrat" and complete projects that have gone undone for too long.

10. Have a systematic plan to stay organized. Staying organized requires ongoing practice and planning. The most effective way to control clutter is to say no — to new tasks, belongings, magazine subscriptions, whatever.

It’s critical that you learn to organize everything associated with your work. Not only does a messy office make it more difficult to find what you need when you need it, it’s a career deterrent: people with messy work areas are less likely to get promoted. Remember, perception is reality these days. Leave your office messy all the time, and your career may stall. And you still won’t be able to find what you’re looking for!

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

Its About Time

Pareto is very busy in the sales world.  You know the 80-20 rule.  In this case, it means that only 20% of salespeople spend 80% of their time on selling activities.  Are you in this group?  See if you recognize yourself.  If not, here’s how you can join the group.      

Put your fingers on it fast.  Laura Stack is a professional speaker and author of Leave the Office Earlier® and Find More Time.  She sees several time wasters that cost salespeople valuable selling time.  One of the biggest time wasters is lacking a system to track client history.  The system should include notes on conversations that took place, with whom, and when they took place.  Stack says, “To be truly organized you should be able to have a prospect call you out of the blue and you should be able to immediately refer back to a conversation that took place years ago.”  Without the system, you can’t be effective. You may even frustrate clients who have to repeat themselves and might have to rely on facts that aren’t correct.   Stack uses ACT! to take notes while talking with clients on the phone.  Many salespeople are unaware that Outlook can be used to track history.  The journal feature allows you to take notes and attach those notes to the contact.  Stack adds that you can use a manual folder system if you prefer. What is essential is to have a system to aggregate and retrieve client history. 

There’s an unexpected time waster—the BlackBerry.  It’s hard to use one for taking notes because you can’t type that fast.  Stack sees salespeople taking notes on scraps of paper, place mats and even their hands. That haphazard system makes them more disorganized.  She suggests, “Understand the features and benefits and decide if it’s for you.”  It’s important once you do take notes to enter them into your system as soon as possible so they don’t pile up.

Get to work fast.  Another time waster is when salespeople lack a plan or poorly plan their daily activities.  It starts by having a system to schedule follow up tasks like telephone calls.  If you tell a customer you will call in two weeks, you must follow through.  Some salespeople think they can remember everything they promise. That’s far too taxing. Instead, a technology supplied or manual system works well to keep your promises.  She says, “People will work with someone who is reliable more than someone they like.”  Some inefficient salespeople begin each day thinking, “Who am I supposed to call today?”  Stack says that when you come to work each day you should already know whom you’re supposed to call and what you’re supposed to do.  If you work in inside sales, your planning can be the last task of the previous day.  If you do a lot of driving, a week out is sufficient and more time is required for air travelers.  In addition, at the beginning of each month Stack recommends reviewing activities for the coming month.

Work on selling.  Stack sees many salespeople wasting time on activities that take them away from selling. One activity is constant email checking which she suggests reducing to once per day. She sees salespeople who take notes on spiral notebooks only to waste time flipping back through the notebooks to locate a particular piece of customer information.  She often hears complaints about completing reports that are time wasters. Yet when she asks, “What have you done about it?” she often gets the response, “Nothing.”  Stack reports, “If leadership knew, they would care as it’s directly impacting the profitability of the sales force.” 

You may think you don’t have time to plan your selling.  You really do.  Stack says, “Organization is an enabler. Once it’s in place, it allows you to make more sales. It’s a launching pad to reach more sales revenue.”  Sounds like it’s time to take the leap and join the 20% that are selling more effectively. 

Maura Schreier-Fleming works with business and sales professionals on skills and strategies so they can sell more and be more productive at work.  She is the author of Real-World Selling for Out-of-this-World Results which is available at www.BestatSelling.com.  She founded her company Best@Selling in 1997.  You can reach her at 972.380.0200 or info@Bestatsellling.com. 

Pretty much anybody you ask will tell you they’re pressed for time. There just aren’t enough hours to get it all done, yadda yadda yadda.  So we prioritize, streamline, and simplify.  You can improve your efficiency until you’re blue in the face, not to mention very tightly wound, but you still aren’t addressing one of the biggest time and energy wasters in your day: incoming information.  As my 12-year-old daughter, Meagan, would text on her phone: “TMI” (translation: Too Much Information).

If the 21st century has brought us anything, it is WAY too much information. You can watch several channels full of cable news 24 hours a day. You can surf the internet on any topic until you can’t see straight. Most people could heat their home with the amount of junk mail they receive on a continuous basis.  Imagine the time and productivity lost just sorting though it all!

So why not join me in 2008 and put yourself on a low-information diet? Make this the year that you say “NO MORE!” to the endless onslaught of time-wasting, productivity-eating, stress-inducing STUFF coming at you.

Here are a few ideas to get you started:

Skip the news. I haven’t regularly watched the news or read a newspaper in fifteen years. Some people are shocked when they hear me say that.  But I’m shocked when people confess how much time they waste each day reading their latest blog postings.  Think about what you really gain by being a news junkie.  To be honest, most of the news out there just isn’t the kind of thing that really impacts my family, my business, or me. And quite frankly, a big chunk of what gets reported will do little more than make me feel angry or even depressed.  So if your job or your natural sense of curiosity don’t prohibit it, consider a very low-news diet. Believe me: my selective ignorance has never caused me a single problem and allows me to focus my energy and attention.

Never meet in person to give information. What’s the number one complaint most people have when it comes to office productivity? Meetings!  Why do we do it to ourselves?  Do we really leave with the decisions that made spending the time worthwhile?  Or are we just regurgitating information that’s already been provided elsewhere?  Does the speaker stand there and read the PowerPoint slides he just emailed to you?  Hello?  If you already have the slides—you could have just read them yourself.  Phone conferences are even worse: they take much longer than an in-person meeting, because participants are checking email and fiddling with their computers.  Create a pact with your team members or department mates to never again have an in-person meeting or phone conference where you are simply conveying information.  Put it on the intranet or compile it into a single email that goes out once a week.  Keep the high cost of the in-person meeting at ebay when the purpose is a simple transfer of low-value information.

Use the phone strategically.  What about meetings with people outside of your office—vendors and clients, for example?  How many times have you spent weeks trying to set up an appointment, only to have it rescheduled at the last minute? Once the meeting actually happens, it costs you a huge piece of your day. If you have a thirty minute meeting that requires an hour’s worth of driving, decide if the time would be better spent with a phone call. Are you really getting better information in person?  Nine times out of ten these meetings could be handled in a tiny fraction of the time, if only they were replaced with a quick phone call. Skip the commute, keep the gas money, and save yourself a ton of time. You may even find that your clients view your respect for THEIR time as refreshing and will appreciate it to no end.

The Mailman Knocks One Hundred Times. The U.S Postal Service does not come running to your home, ring your bell, and hand you one piece of mail at a time, multiple times a day.  It’s batched and delivered once.  If only we could follow the same principle with electronic mail.  I’m not recommending you only check your in-box once a day—I believe that’s unrealistic—but you should still try to cut down.  You can’t focus on a task requiring concentration with your in-box open.  I process my e-mail just a handful of times each day. It’s easy to be in the habit of checking the instant you hear that little ding, but think about what you’re doing to yourself.  What percentage of incoming email is important?  10 percent?  25 percent?  Two percent?  If the majority of incoming email is unimportant and represents information you don’t need (there are donuts in the cafeteria), why would you stop working on the most important task of the day to see if one makes the cut?  You’re letting everyone else dictate your day to you by immediately stopping your productive work and redirecting your attention to an e-mail that is probably not that important anyway.  Then you need to refocus your attention and try to get back on track with whatever you were doing.  After the 50-200 emails you receive each day, just think how many times per hour your productive activities must come to a grinding halt.  Maybe—just maybe—you’re doing it, on purpose, as an excuse to NOT to have to do the hard work you should be doing.

Make the decision NOW.  Many decisions are put off because people are waiting for more information.  How much do you need?  Sometimes enough is good enough.  You will never be able to analyze all the in’s and out’s of every decision, and there will always be more information out there you didn’t consider.  Gather enough information and make the best decision you can with the information you have.  Things can always change.  My father always told me to take initiative and ask forgiveness, not permission.  In the early days of my career, I just handled things for my managers without asking.  If they were gone, I answered for them.  Sometimes it was the wrong answer to be sure, but I’ve always been praised for trying to save my boss some time and force some movement, rather than being berated for the wrong action.  I wish more people would just get some brass and DECIDE.  Stop getting approvals from a million people to cover your backside.  You’re making everyone around you crazy.  Sometimes it is much more efficient to go with the information you have, make the WRONG decision, and make adjustments if necessary, than to waste time being indecisive.

Empower your people. Eric Hoffer, the late American social philosopher, once said, “Far more crucial than what we know or do not know is what we do not want to know.” My husband and COO, John, has asked me several times if I’d like to learn to use the postage machine in our office.  I’ve always staunchly declined.  I have absolutely no desire to learn how to use it.  I enjoy being purposefully ignorant about that machine, since I have no business running it.  When my assistant, Lisa (who sits near me by design), casually asks me a question on the postal machine, I can honestly say, “I have no idea.  You’ll have to get with someone else.”  My staff needs to learn to be problem solving people and handle challenges they experience in the areas they’ve been charged to run, just as I do.  They can’t handle my areas of responsibility, and I refuse to handle theirs—and I unabashedly hold them accountable for their own results.  I’m happy to get them training or pay for assistance, but you should never do those things personally that can be done by someone else at a lower pay level.  You’ll kill yourself.  Give your people the authority they need to make decisions and get things done. If you don’t, you’ll find they consistently create more work for you, not less.

Cut, cut, cut.  Don’t lose your focus as the year goes on.  Cut, streamline, and reduce.  Cancel magazine subscriptions.  Get rid of the junk you haven’t used in a year.  Let all calls you don’t recognize go to voicemail.  Unsubscribe from all newsletters you haven’t specifically requested.  Go out and find things you determine you need to buy, rather than having salespeople feed you information about more things you’ll buy but won’t use.  If your clients keep asking you for the same information over and over again, put it on your website and let new clients know in advance where to find it.  These are just a few examples about how you can deal with less information.  Hope you lose lots of weight on your low-information diet and make 2008…GREAT!

Make it a productive day! ™

It always amuses me how many people get inspired to get organized come the New Year.  It’s as if 1/1 somehow had a magical connotation.  What was wrong with 4/16 or 11/8?  For whatever reason—POOF all of a sudden you’re ready.  But, hey, at least it’s getting done, so bring it on.

What you don’t want to happen, however, is a massive shopping trip to buy bins, baskets, gadgets, etc., if you have no plan on how to use them and implement your system.  Your new organizational tools can now create more piles and even more clutter.  Clutter is not always a problem that can be solved by bins.  That can make it even worse.

Here’s how I would systematically declutter an area.  Get five sturdy boxes.  Label them:

1.     Put Away—items that are out of place and should be put away

2.     Give Away—items that are in good repair that you no longer want, need, or use.  Give to charity, sell, or swap items

3.     Store—items that are going to be used again in a reasonable amount of time, but you don’t use on a regular basis

4.     Toss—items that are broken, old, worn, or in bad repair

5.     Belongs here—will go back into the room, drawer, closet, or cabinet you’re organizing

THEN (and only then) determine your storage solutions for item 3.

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Then take one item out at a time and put it into the appropriate box.  If you’re going to organize for 1 hour, set an egg timer for 50 minutes.  When it buzzes, use the last few minutes of your organizing session to put items away, put the charity items in the car, throw out the trash, or put boxes into storage.  The time investment made in getting organized will repay you over and over in reduced stress, decreased frustration, and more time to spend with friends and family.

The New York Times has a great article on this called A Clutter Too Deep for Mere Bins and Shelves, which reports on the health effects of disorganization.

I just received a sample product from Cocoa Living called Jot-It, a desktop writing board.  Pretty neat concept.  Takes the place of putting sticky notes all over the place.  If you’re the type that writes on scraps of paper, a corner of your desk calendar, or the bottom of the whiteboard hanging on the wall, this could work for you.  It’s essentially a whiteboard on an angled desktop frame where you write notes to yourself, things to do, a phone number to call, etc., and then erase them with the built-in Expo marker eraser when you’re done.  The clear top lifts up and allows you to put one of several lined templates underneath to keep things neat.  While I wouldn’t use it personally, since I capture notes in my DayTimer(R), it would be good for a "scrapper" to keep all notes in the same place.  It’s a bit large for my tastes, but if you have a large surface next to your writing hand, it could be really handy.  Good for people who don’t have large to-do lists and whose workflow allows them to complete tasks the same day they are received.

The back-to-school season is a time of change in a kid’s life. New schedules, new activities, new friends–both parents and children need to learn how to adjust to all the change. From the first day of elementary school throughout high school, kids have school assignments, sports, music and theater practices, social activities and home obligations thrust upon them with the expectation that they will magically know how to do it all.

However, without the proper guidance and an easy-to-use system, it is easy for children and parents to get overwhelmed. In fact, in a recent DayTimers® survey on back-to-school resolutions, 72% of parent respondents said they wanted to improve their time management skills.  And the best way to learn is to teach it.  Teaching children time management at a young age is a life lesson that will bring them through childhood and eventually into adulthood. Here are some tips from DayTimer expert, Laura Stack (www.TheProductivityPro.com), to help parents help their children.

Write It Down. Homework, soccer practice, band rehearsal, tutoring classes, religious education, and football games–the list of kid’s activities can grow out of control before you know it. In order for the whole family to stay on top of what is going on, it is a good idea to have a “family calendar” that holds the schedules for each person. The DayTimer Tri-Fold Organization Center with Calendar has a tabbed 12-month calendar with three file pockets and four multi-colored vinyl protectors that keep game schedules, school play rehearsals, and soccer practice all in one place. The pencil, self-stick notes, and strong magnet backing keep the family calendar center-stage on the refrigerator where everyone will see it.  Have children write down their own activities on the calendar to help them see what is happening on what days.

Plan It. Planning ahead may be one of the best things to help your child learn time management. Buying them a student planner is the first step. DayTimer has a denim zippered student planner, which will help them keep track of football games, dances and club activities, as well as homework assignments. Planning, however, is a skill that needs to be learned. It’s important that parents sit down and teach them how to use it. By writing down assignment and project due dates, as well as keeping track of every practice for the month, children will begin to see the important demands on their time well in advance.

Prioritize. Once you’ve worked out a system for recording all activities in a student planner, then it is time to have a discussion about priorities. Your child’s priorities may be completely different from yours. Children might think emailing friends takes precedence over finishing homework. This is a time to start listening to one another so that homework vs. soccer practice doesn’t become a family battleground. Work together on a list that ranks the relative priority of all activities.  Once you agree on the priority of things, you can continue to encourage your child to get in the habit of doing this daily. In fact, it can be a very nice time to take 10 minutes to catch up and to reinforce priorities. Remember: fun is a priority that belongs on the list as well.

Just Say No. Signing up to be a cheerleader, playing volleyball and starring in the school musical sounds exciting–but too many activities are sure to lead to a frenetic schedule for both children and parents. Parents and children alike need to be willing to say “no” to certain activities, so they can preserve precious time to be together. It may be wise to make a rule to be involved with only one or two after school activities per season.  Then sit back and enjoy your time together with activities you both enjoy.

Have Fun. Being a kid means having fun and enjoying life–plus learning to be organized and manage time. If your child gets overwhelmed or worked up over all of the activities they have going on, the activities can stop being fun. In a recent survey conducted by the Associated Press and MTV, nearly 75 percent of young people say their relationship with their parents makes them happy. After that, their relationship with friends was mentioned most. When you model a sane, organized schedule and match your time to your priorities, you teach them how much fun time management can be and how happy you can be as a result.

Not everyone has the natural ability to live out of a suitcase or do business from a laptop bag. However, with a little practice, you can learn how to make the most of your travel time. It’s amazing what you can get done when you put some miles between yourself and the usual distractions of everyday life.

So how do you make the most of your time away? Here are some tips that work for me. I hope a few of them will help you become as efficient when you’re away from the office as you are when you’re there.

Pack efficiently. It all starts with being organized and thinking ahead. Did you ever stay up half the night packing and spend an entire trip frustrated, exhausted, and wondering what it is you forgot? Don’t let it happen again. It’s pretty rare that a trip will pop up at the last minute, but they do have a way of sneaking up on you. Instead of getting packed the day before, start thinking about your trip the week before. Find an out of the way spot to leave an open suitcase and drop things in as you think of them. When it really is time to get ready to go, you’ll be practically done. I have a toiletries bag with duplicate items of everything, so I only have to pack outfits. I have a friend, Rebecca Morgan, who photographs her entire outfit at home—shoes, jewelry, purse, etc.—so she can quickly pull together what she needs at the hotel.

Don’t check your briefcase or laptop bag with the luggage. Stuff happens. Bags disappear—usually not permanently, but long enough to make you wish you had them. While there’s not a whole lot that you can do if it does happen, you can at least be confident that your computer and other work essentials are close at hand. Don’t be tempted to tuck that stack of folders in with your suitcase. If there’s a baggage mishap, you can probably handle business in yesterday’s clothes, but not without your files. I wear business causal attire when I travel, since I have presented in my travel clothes before, but audiences are very understanding.

Have a plan. You’ll usually have a pretty good idea of how much downtime you’ll have during your trip. Before you leave, set some goals. How long is the flight each way? How long will you be alone in your hotel room in the evening? Know what you want to accomplish during various parts of your trip. It isn’t set in stone, just a guide. When you sit down in that airplane seat, you should know exactly what to do next. Maybe there’s a report you want to read or a proposal you want to write. Whatever it is, be ready to dive right in.

Embrace the smart phone (in moderation). You don’t need to become a full-fledged Crackberry addict to enjoy the benefits of a smart phone. It shouldn’t hijack your life, but it can be a useful tool while you’re riding in a taxi or sitting at the gate. Use your downtime to keep up with e-mail. It is a good feeling to know that your e-mail isn’t piling up while you’re away. A smart phone can also help you stay on top of things back at the office without having to play phone tag and leave voicemails all over the place.

Use a jump drive, just in case. It’s tiny, inexpensive, and in a pinch, just might save your career. These little gadgets can go right on your keychain, or for the truly paranoid, around your neck for safekeeping. You can use it as an emergency backup for files essential to your trip. If you laptop is stolen, your battery is fried, or you come face to face with the blue screen of death, you’ll have a backup of your files; like that presentation you came so far to deliver. I had a computer refuse to start up once, but I was immediately able to upload my PowerPoint presentation to the client’s laptop and carry on.

Simplify with a docking station. Do you find yourself transferring files between a desktop computer and your laptop when you need to travel or bring work home? This was one of the biggest frustrations and wastes of time for me for many years. Unless your work requires some serious computer resources (I’m talking way beyond Microsoft Office here), you can probably stop using that desktop machine altogether (I use a Sony VAIO). A docking station means you’ll be able to keep your nice big monitor and full-size keyboard, but still be able to pop your computer out of the dock and slip it into your laptop bag and have all your files in one place. It really is the best of both worlds.

Access your computer by remote. If taking your computer with you isn’t an option, consider setting up remote access. Some companies provide this through a virtual network. Otherwise, similar technology is available through sites like www.gotomypc.com. As long as you have internet access, you’ll have access to the files and programs on your computer. Once you’re connected, you’ll be able to operate your PC just as if it were right in front of you.

Load up a phone card. Hotel telephone fees can be outrageous and cell phone service can leave you hanging when you least expect it. I’ve often not had reception from my hotel room, couldn’t get an internet connection (to use Skype), and had to use the land line. Get a prepaid phone card or calling card service so you can make calls from your room without racking up phone charges or wandering around the parking lot searching for a signal.

Pick up an extra set of chargers and connectors. Keep them in your laptop bag or briefcase. This way all of the cords for all of your gadgets are always packed and ready to go. This applies to your cell phone, PDA, Bluetooth, and laptop computer. When you arrive back to your office, you don’t have to unpack all your cords. My sets are permanently plugged in my office and stored in my briefcase.

Get EVDO. If you absolutely need to have internet access wherever you are, EVDO (Evolution Data Optimized) provides high-speed internet access through certain wireless networks such as Sprint or Verizon. It’s like using WiFi without having to search for a hot spot. If you pay for connection charges a few times a month in a hotel, the convenience is worth the price tag.

Carry a pocket folder or portfolio. We’re not talking about running around the office where you can juggle fistfuls of papers until you get back to your desk. Conference papers, meeting notes, proposals, and sales receipts are all things that can end up crushed, mangled, or lost if you don’t have someplace to put them. Keep everything together and organized until you get back from your trip. I create an envelope for each client meeting and carry a seven-pocket Pendaflex folder for conferences, with the documents I need separated by day.

I hope these tips help you spend your time as a road warrior more productively, and more importantly, have less to do when you return home—so you can squander more time reuniting with your loved ones.

Make it a productive day! ™

Here’s a great article in Fitness Magazine.com on how to make time for your friends and family without getting overscheduled.  Oh, wait!  I’m quoted in it.  :-)  Enjoy!