Archive for the ‘Email management’ Category

Monday, January 26th, 2009

Go on a Low-Information Diet and Improve Your Efficiency!

Pretty much anybody you ask will tell you they’re pressed for time. There just aren’t enough hours to get it all done, yadda yadda yadda.  So we prioritize, streamline, and simplify.  You can improve your efficiency until you’re blue in the face, not to mention very tightly wound, but you still aren’t addressing one of the biggest time and energy wasters in your day: incoming information.  As my 13-year-old daughter, Meagan, would text on her phone: “TMI” (translation: Too Much Information). If the 21st century has brought us anything, it is WAY too much information. You can watch several channels full of cable news 24 hours a day. You can surf the internet on any topic until you can’t see straight. Most people could heat their home with the amount of junk mail they receive on a continuous basis.  Imagine the time and productivity lost just sorting though it all! So why not join me and put yourself on a low-information diet? Make this the year that you say “NO MORE!” to the endless onslaught of time-wasting, productivity-eating, stress-inducing STUFF coming at you.  Listen to the full podcast episode

(C) 2009 Laura Stack.  www.TheProductivityPro.com

Sunday, December 7th, 2008

John Assaraf’s OneCoach Blog

John discusses an interview he had with Laura Stack The Productivity Pro®, Inc. on her 6-D email approach.

“Imagine this; you are deep in thought, tackling an important project, you are in the zone – then…’ding’…the echoing sound of your email inbox, that’s right, you’ve got mail.  Your thought process screeches to a hault, your mind shifts, you think ‘nah, I’ll check it later’, but what if it’s important?  What if it is crucial information?  Or, what if it’s an amazing discount offer from your favorite online retailer…?  Doesn’t matter, you’ve now lost focus on the task at hand and reach for the mouse.  How many times does this occur throughout your day?  I bet it happens often enough, that if you added up all of the diversion of time wasted you could calculate that into money lost…”

Read more…The 6 D’s to having your inbox make you money

Tuesday, November 25th, 2008

Are Your Social Networking Profiles Helping or Hurting You?

Social networking is all the rage today.  Twitter, Facebook, LinkedIn, MySpace – the list goes on.  It seems like everyone has one or more of these services, but how many people are thinking about how it can affect them professionally?  And how does it affect your productivity?

In terms of your professional image, there have been many news stories and articles about people getting fired or not getting hired for jobs because of the things they post on their profiles.  In one of my time management seminars, a participant told me she didn’t hire an applicant because she researched his social sites and saw that he “wanted to do as little as possible for as much money as possible.”  If you want to keep your social networking just "between friends," pay close attention to the privacy settings on sites like Facebook and MySpace.  The safest bet is to assume that anything on the internet can be fair game; however, you can minimize your risk by making your profiles private or "friends only."  Be careful what you write and post, even when making comments on others’ pages.  Think about whether you want what you’re about to say in the virtual public record for all time. 

That said, social networking can be a useful tool in developing relationships and marketing yourself.  I’m using LinkedIn to build relationships and network for new business.  I already have over 250 connections and many recommendations.  However, keeping up with your networks can becoming all-consuming and almost addictive.  I know several people who admit to being Twitterholics or check their pages on different sites continually throughout the day, which has far-reaching productivity implications.  If all day you sift through information on websites, read your blog postings, keep up with all your social networks, and wade around in your email in-box, when are you actually going to get your WORK done?  I check my social sites once each day and only after all my key priorities for the day are completed (generally in the afternoon).  I suggest you set some appropriate boundaries around your usage of social networking and then apply some good old-fashioned discipline to make yourself stick to them.

© 2008 Laura Stack.  All rights reserved.

www.TheProductivityPro.com

Tuesday, September 23rd, 2008

Would you rather vacation with your spouse or your Blackberry?

People love their Blackberries, no doubt.  A recent study confirmed this, according to this article on WCBSTV.com.  They may be terrific productivity tools for some, but at what cost?  The article by Scott Rapoport states “The study of 6,500 traveling executives says 35 percent of them would choose their PDA over their spouse.”  Wait a minute – people would choose a communication device over a loved one?  If this is true, where have we gone wrong? 

 

It is important to keep track of your business, be connected to your co-workers, clients and employers.  Blackberries certainly have made this easier, particularly for those who don’t spend most of their time in the office.  With this easy connectivity, are people losing the ability to know when to turn it off?  It would seem that technology is not only helping us be more productive, but is also blurring the lines between work time and off time.  Is it really more productive to have one foot in the working world and one foot on the home front at the same time?  I’m not so sure…

 

If we are always “available” via Blackberries, email, cell phones and pagers, are we truly focusing on our loved ones when we are allegedly “off” from work?  Can we really let loose and play if we’re always poised to answer the next email or text message?  Unless your connection to work means life or death, you CAN and should turn off and tune out when the work day is over.  Are we working to live, or living to work?

 

(C) 2008 Laura Stack.  All rights reserved.  www.TheProductivityPro.com

Thursday, September 18th, 2008

No Email Days?

Would you be more productive by taking a day off each week from emails?  Some companies have tried to implement no-email days and have received mixed feedback.  This story from ABC News tells of co-workers who discovered that they were across the hall from one another rather than across the country.  It takes time to adjust, but taking a break from email can actually boost productivity and enhance your business relationships.

While it may seem quicker to dash off an email, taking the time to pick up the phone to contact a client or walk down the hall to see a co-worker personalizes the contact.  In this era of “crackberry” communication, it seems like a rare thing to have actual conversations with people.  What would your office be like if everyone took the day off from email and just talked to each other, or picked up the phone to contact clients and vendors?  Are we so addicted to electronic communication that it would hinder our ability to do our work, or would it be a welcome break and boost to productivity.  Give it a shot and tell me what you find! 

(C) 2008 Laura Stack.  All rights reserved.  www.TheProductivityPro.com

Monday, August 18th, 2008

Best Practices for Scheduling Your Day and Setting Appointments Part III of III

21. Journal your meeting notes.  Many people don’t know how to use the Journal feature in Outlook or even what it’s for!  If you’ve ever accidentally clicked it, you’ll get a pop-up box that asks you if you’re SURE you want to turn on the Journal.  Most people freak out and click NO.  Next time, click yes.  Open a new Journal entry, type up your meeting notes, put in the day/time of the meeting, indicate in the Contacts field who was at the meeting, and select a Category for the meeting name or project.  When you select that Contact and click the Activities tab, you’ll be able to see the Journal entries (notes) from every meeting you’ve ever had with that person. You can also pull up your Journal entries by Category to review meeting notes as far back as you’d like.  OR give your notes to your assistant, have him type them up in the text field of the original meeting notice, save, and send a message to attendees (under Actions).

22. Avoid meetings on Fridays.  Many departments and teams just decide as an informal policy to schedule meetings Monday-Thursday if at all possible.  Too many people try to take long weekends or duck out early, making scheduling and rescheduling a nightmare on these days, plus you’ll end up with a lot of no-shows.  I try to leave Fridays open for personal appointments.  I find if I put a doctor’s appointment in between business meetings, something always happens to derail one or the other.  It’s hard to get my mind switched between different realms as well.

23. Always send or request an agenda and include it in the text portion of the appointment or include as an attachment.  A basic agenda should include a statement of purpose (see #13), any logistical considerations, the decisions to be made, a list of the topics to discuss (in priority order), who is responsible for that item, and how long you are allotting for each one.  Ask participants if they have any changes to the agenda items to let you know in advance of the meeting, so you can make adjustments if necessary.  Once you get into the meeting, follow the agenda diligently, so you can ensure all points are covered, decisions are made, and the objective is achieved.

24. Don’t let Outlook pick the length of your meeting.  The default is one hour, so that’s how much time people normally schedule meetings!  Instead, match the length of the meeting to the purpose.  If you’ve done an agenda (see #23), and you’ve determined you’ll only need forty minutes, then schedule for that.  Time will expand to fill the amount of time available.  If you’ve promised folks you’ll be out of there, people tend to work toward that goal.  If there is slack time, more socializing will naturally take place and an hour will definitely get used.  Some people try to build in “buffer” time—don’t cave to this habit.  I purposefully under-schedule and announce the goal at the beginning, so everyone is actively moving forward.

25. For longer meeting, allow enough breaks. Give a break at least one break for every hour and 15 minutes, max.  Let attendees know at the outset what to expect.  If you keep rambling on, and they aren’t sure when they’ll get a bio break, they will just start getting up randomly and sneaking out.  If you clearly state at the beginning, “We will meet from now until 10:00, and then we’ll break until 10:10,” etc.  It is also common courtesy that if you’re meeting over a lunch hour to provide food.

26. Be considerate of those in other time zones.  If you’re in the Pacific Time zone, and some of your meeting participants are calling in from the east, a 2:00 meeting puts them into departure time.  Realize that people may have childcare commitments at the end of the day; an afternoon meeting (or vice versa for early mornings on the west coast) can severely inconvenience folks and reduce the odds of attendance.

27. Strike a balance on when to schedule a meeting.  If you schedule a meeting too far out, you’ll get a bunch of cancellations and requests to reschedule as you get closer—or you’ll just get trumped by someone higher up.  If you wait to schedule a meeting until the last minute, it’s hard to find a block of time when most people are readily available.  So it’s best to schedule around one to three weeks in advance.  Anything sooner than that or further than that is fraught with scheduling challenges and conflicts.

28. Let the meeting leader know as soon as you’re aware of a conflict with a scheduled meeting.  If you have a change in your calendar but don’t want to “rock the boat,” you inconvenience more people the longer you wait.  It takes effort to work schedules around appointments, so as soon as you know, raise the flag.  The chair can determine if they can make it without you or if the meeting should be moved.

29. Display multiple Outlook windows at one time.  Perhaps you want to see your calendar while looking at an email.  While in your Inbox, right-click on your Calendar (either on the Folder List or the icon) and select “Open in New Window.”  Outlook will open your Calendar in a separate window, which you can resize and move to where it’s most convenient for you, while still being able to switch back to the Inbox.  This is especially useful if you have a large monitor or dual monitors.

30. Customize your Calendar to your preferences.  Don’t be satisfied with the standard calendar layouts—make it your own!  For example, you can automatically add holidays to your calendar.  On the Tools menu, click Options, then Calendar Options, and then click Add Holidays.  The weekends are also compressed by default.  If you want to show Saturday and Sunday as separate boxes, right click in the Calendar and select Other Settings.  Uncheck the box that says Compress Weekend Days.  While you’re there, change the default setting for 30-minute time slots to 5, 6, 10, 15, or 60 minute slots (I use 15).  Frequently schedule with people in another time zone?  Avoid confusion by displaying another zone.  Under the Tools menu, select Options.  On the Preferences tab, click Calendar Options, Time Zone, and “Show an additional time zone” check box. Select the desired time zone and OK out of there.

(c) 2008 Laura Stack. All rights reserved.  www.TheProductivityPro.com

Thursday, August 14th, 2008

Best Practices for Scheduling Your Day and Setting Appointments Part II of III

11. Keep your calendar up to date.  It’s frustrating when your colleagues are trying to set up appointments, and it appears that you’re open, so they send out a meeting request to a large group.  You respond, “Sorry, I have a conflict on that day/time,” to which they respond by banging their heads on the desk in frustration, asking, “Then WHY didn’t you have it on your calendar?”  Truly, if an organization is going to predictably use shared calendaring to coordinate meetings, you must keep yours current.  It’s fine to use a traditional paper method as well, but if you schedule something on your “other” calendar, make sure to update your electronic one at regular intervals as well.

12. Include travel time in a single appointment and put the actual meeting time in the subject.  If your meeting starts at 11:30, but it’s going to take you thirty minutes to drive there and fifteen minutes to get out of the building to your car, block out your calendar starting at 11:00 (so others can’t schedule with you).  Then write @11:30 in the subject line, so you know the actual meeting time.

13. Do not accept a meeting invitation if the requestor can’t state in one sentence the exact reason you are meeting.  For example:
- To inform our department of changes in the holiday pay policy.
- To sell management on our division’s plan to automate payroll processing.
- To brainstorm the best way to resolve the association’s budget deficit.
- To determine realistic sales goals for each region for next year.
- To discuss the critical skills required for successful performance as a first level supervisor.

14. Send lengthy reading materials at least 48 hours in advance.  Participants express frustration with wasting time in meetings reviewing materials that were just handed out.  They don’t have adequate time to digest the information and formulate questions.  They could have reviewed that document while waiting in the doctor’s office yesterday.  Don’t waste everyone’s time by forcing them to sit there and read together like kindergarteners—their time is much too expensive.

15. If updating a meeting already scheduled, send an update to the existing appointment.  If you have already set up a meeting and invited participants, sending an email about the meeting forces them to either copy and paste the additional information into the meeting or have two meeting blocks for the same event side by side on their calendars, forcing them to open two items to get complete information.  If you need to add information, send out a meeting update.  To contact meeting attendees with a reminder or other message, open the original meeting request, click the Actions menu, and select “New Message to Attendees.” 

16. Avoid meeting request responses.  If you’re sending a meeting request to a large group and don’t need or want responses, in the open new meeting request, on the Actions menu, uncheck the line Request Responses.  To make this the default.  Tools, Options, E-mail Options, Tracking Options, “Delete blank voting and meeting responses after processing.”  Or create a Rule (under Tools, Rules and Alerts, start from a blank rule) to automatically delete messages responses with certain words in the subject line.

17. Schedule time for preparation and action.  Depending on your level of involvement in the meeting, you need time to get ready.  You might need to start your preparation days before if you need to create a report or give a presentation.  When you accept a meeting, immediately go into your calendar and block off at least 15 additional minutes separately for prep time, a bio break, refreshing beverages, and transfer time—and add more as necessary for mental preparation and review.  Don’t walk into the meeting “cold.”  In the same way, block out time at the conclusion of the meeting to review action items, activate them into your time management system if you can’t complete them right then, and get organized.

18. End meetings before the top or bottom of the hour.  If you’re the one scheduling the meeting, don’t use the standard Outlook settings of hour or half hour blocks.  If one meeting is from 1:00 to 2:00, immediately followed by another from 2:00 to 3:00, you will by default be late to your 2:00.  So use either :15 or :45 start and end times, to allow transition time.

19. Limit attendees. Think through who really needs to be there.  Don’t worry about “hurting someone’s feelings” if they aren’t included.  If you simply want to keep a stakeholder or player in the loop, select them as “optional,” instead of “required.”  Always assume that higher-ups have things to do that are much better uses of their time than sitting in your meeting.  Think about how much money people are paid, and ask if your meeting is worth an hour of their pay PLUS what they otherwise could have been doing if they weren’t stuck in your meeting.  Only invite people if they have a direct contribution to make to the meeting objective, and the desired decisions would not be able to be made without them.  If their presence is only required for ten minutes, give them the first ten minutes, and then allow them to graciously depart.  Keeping others who aren’t invited informed can be done with a quick email summary or inclusion on the distribution list of any meeting notes or minutes.

20. Confirm everything.  I’ve often shown up for a meeting and the other person “forgot.” You’d like to think adults are all responsible and will do what they say they will do, but it’s always better to dash off a quick email.  “Looking forward to seeing you on (date) at (time) at (location).  Let me know if something comes up.”  I don’t make people confirm that things are correct; I ask them to let me know if there is a change.  Also make sure you get directions and map it out well in advance of trying to run out the door.  I look at my calendar for the next day before I leave work and make sure I’m ready to roll on everything.

Thursday, June 26th, 2008

Me, You, and the Handheld

These days, most of us use handheld technology in all aspects of our daily lives, blurring the boundaries between work and home. Has this made you feel more overworked and less energized? If so, you need to learn how to break free from technology, turn it off regularly, stop letting it control you, and unplug in ways that boost your energy. Let’s chat about your electronic habits, and about how to regain control.

1. Plan your screen time and stick to it. It’s unnatural to focus on a computer or TV screen for hours on end instead of interacting with people. Yet this is precisely what most people do — and the subsequent feelings of social isolation and depression can be quite damaging to your energy level.

2. Put your life first. Don’t let technology eat up your free time; technology exists to simplify your life, not to complicate it. It’s up to you to keep it in check. A good start is to turn off all electronics an hour before bedtime.

3. Keep your electronic in-box empty. Slash through the electronic detritus to maximize your efficiency, and therefore your energy level. If you let your voicemail and email inboxes get overcrowded, important communications might fell through the cracks, straining a friend’s or client’s trust in you.

4. Get your computer organized. Too much computer clutter can drain your energy just by forcing you to hunt for things that should be easy to find. Delete old files, reorganize folders, and give files names that make their contents obvious at a glance.

5. Turn off your technology when you’re on personal time. You can’t recharge your personal energies if you’re always working. Once the workday is over, make yourself electronically scarce.

6. Avoid Obsessive Compulsive Technology Disorder. You don’t need to check your email constantly. Doing so is forces your brain to start/stop/start/stop constantly, which requires a huge amount of mental energy. Instead, turn off the technological distractions so you can get work done.

7. Just say no to instant messaging.  Instant messaging is a great way to stay in contact, but too much of it steals time and energy you need for other work. Don’t be afraid to turn on the “DO NOT DISTURB” feature when you want to focus on a task that requires your complete concentration.

8. Match the message to the medium. Use the right means of communication for a particular message. Sometimes email is the most efficient way to communicate with a particular person; sometimes it’s better to pick up the phone.

Electronic devices are supposed to make your life easier, not more stressful. If they’ve begun to dominate your life — including your time off — step back and decide whether all that stress is worth the reward. It may be time to shed some of that technology, or at least to put it back in its place.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, author, and professional speaker who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations.  Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces.  She is the bestselling author of three works published by Broadway Books: The Exhaustion Cure (2008), Find More Time (2006) and Leave the Office Earlier (2004).  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco Systems, Sunoco, KPMG, Nationwide, and 3M.  To have Laura speak at your next event, call 303-471-7401.  Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.

Monday, March 24th, 2008

Time management is dead: The new reality of productivity

We’ve all been there. There’s mail piled up on the corner of your desk. You have 37 unread e-mails. The phone is ringing (not that phone – the other phone). And you’ll be lucky if you can get through three of the fifteen items on your to-do list.

Oh – and you have four hours of meetings ahead of you.

It didn’t used to be this way. The world has changed in the last decade or so. Has your approach to time management changed with it?

If you find yourself stressed out and frustrated every time you try to hunker down and take control of your time, there’s a good chance that’s because you need a new way to think about time management. Don’t fall into the trap of trying to force yourself to work within a system that just isn’t compatible with the pace of your day or the nature of your work. Just like electronic organizers are perfect for some and others swear by paper planners, even the best time management system will fail if it doesn’t jive with the way you get through each day.

If you’re looking for a productivity system that is compatible with real life, consider 4-A Time Management. By focusing on four key elements of productivity you can create a flexible, customized productivity strategy that is compatible with the fast paced demands of today.

Activity. When there are 117 things that could be done next, how are we supposed to prioritize? In this new era of productivity, it is pretty much impossible to successfully schedule your day in advance. You might set out a clear list of objectives and a bulletproof timetable, but we all know that one unexpected phone call can cause the whole plan to collapse in on itself – priorities change, a crisis pops up, a deadline is moved up a week; these things happen.

Since you can’t plan for everything, it is important that you have a crystal clear understanding of what your priorities are. If something happens that is beyond your control and these priorities need to be adjusted – fine – but until then, you should have a game plan.

Evaluate your to-do list to see which tasks will yield the greatest benefit. The old A-B-C method probably won’t work if the flow of your day changes often. You need a new method of deciding where to spend your valuable time.

Think about the average amount of time that you can work uninterrupted. Which of your tasks will benefit most from that undivided attention? Which require a lot more or much less? Make a plan to work on the bigger, more time-intensive projects when you know you’re least likely to be disturbed. Save the little ones for those windows between meetings and phone calls when you won’t get much else done.

If one of your important projects is just too intimidating for you to ever make any headway, break it down into smaller, manageable steps. I guarantee that nine times out of ten, once you get started you’ll forget why you put it off for so long to begin with.

Availability. The best laid plans won’t stand a chance if you don’t find a way to control your availability. Your time is your most valuable asset. Don’t just give it away to anyone who asks! You’ll never have complete control over your availability, but it’s important to know how to carve out blocks of distraction-free time that is conducive to productivity.

Meetings are notorious for eating up massive blocks of time. Learn to say “no.” It’s pretty likely that you don’t need to be at all of the meetings that you’re attending. Can you send someone in your place? Ask for the minutes to be forwarded? Address the situation with a quick phone call? Evaluate whether the meetings you attend are really necessary.

When you’re not in those meetings, schedule time to work. In some jobs this is easier to do than others. It might just be a matter of shutting your office door and setting your phone to voicemail. Or working from home or heading to Starbucks with your laptop. You might need a clear signal for your co-workers, like using a do-not-disturb sign or putting on head phones when you need to work uninterrupted.

Whatever your solution – don’t abuse it. If you try to make yourself constantly unavailable, you will quickly find that others lose respect for your “I’m busy” signal.

Then you’re right back where you started, whether you’re up against an important deadline or not.

Accessibility. You’ve already decided that you aren’t going to give everyone around constant access to your time. The next step is to make sure that you have easy access to the information, tools, and resources you need to be productive.

Invest the time necessary to make sure the things you need on a regular basis are at your fingertips. Things you access frequently should be filed on your desktop in an organizer or in a drawer that’s at arm’s reach. Put the files you only use occasionally where they are accessible at your desk, but give the easiest access to those things that you reference regularly. Archive files you rarely need in the bottom drawers or in files away from your desk.

Perhaps the most important and overlooked thing you can do to get organized is to structure your electronic files. In an age where most files are electronic, it’s easy to lose them to the vacuum of cyber storage. File electronic documents similar to the way you would paper ones. Don’t just plop everything in “My Documents” or on your desktop and leave it for lost. Set up folders and sub folders that have intuitive titles that you’ll easily navigate. Use dates and enough detail in file names that you won’t have to open multiple documents when you’re looking for something specific. In short, do the initial work of saving the files in an organized manner to make referencing them an easy task.

Stopping to hunt for what you need not only wastes time, but it destroys your rhythm and forces you to break your concentration. It’s well worth it to organize as you go.

Attention. The most effective time management system in the world won’t do a thing to improve your productivity if you don’t focus on the task at hand. For many of us, the problem isn’t a lack of willpower; it’s having the restraint to refuse distractions.

This means closing Outlook when you’re not working on e-mail and trying to check it only a few times a day. Resist the urge to open messages as they come in. This also means letting the voicemail light stay on until you’ve finished what you’re doing. Treat your project time like an appointment with a coworker. Ignore the phone, the e-mail, and the urge to go get a cup of coffee.

Of course, avoiding email and the phone might be much easier than avoiding the distractions that come from coworkers. If you’ve already put your “do not disturb” signal in place, be it headphones or a closed office door, and you’re still being interrupted, it’s time to tactfully redirect the person distracting you.

Acknowledge the issue and let them know you’re in the thick of an important project. Ask if you may give them a call in an hour when they may have your undivided attention.

Just remember – it’s better to be like a postage stamp and stick with something all the way to the end than it is to be a butterfly that flits from task to task!

So forget managing your time – it can’t be managed. Manage yourself with these 4 A’s and you’ll increase the likelihood you’ll have a productive day.

Make it a productive day!

www.TheProductivityPro.com

Tuesday, February 26th, 2008

Who’s the Boss? You or Your Blackberry?

Technology is both a blessing and a curse. It can definitely improve your productivity, but having to deal with email, voicemail, the Internet, Blackberries, PDAs, cell phones, and pagers can make you less productive if you’re not careful. Here are a few suggestions on how tame your technology .

1. Try to reduce "information overload."  Understand that you can have too much information, and find a way to get rid of the excess. Get off mailing lists, learn computer shortcuts, narrow your web searches, cancel subscriptions, and use filtering rules to reduce electronic junk.

2. Use proper netiquette. Among other things, DON’T SHOUT, don’t be sloppy, and keep your messages brief and to the point. Make it easy for other people to respond, and most importantly, don’t waste their time with your email use.

3. Leave effective voicemail messages. Plan your messages ahead of time, and make them brief. Don’t mumble, don’t ramble, watch your tone, and leave more than just your name and number. Above all, avoid playing telephone tag.

4. Use your phone as an effective productivity tool. Unless you’ve got a pressing deadline, pick up the phone when it rings and take care of the issue right then. Get to the point quickly, and stay focused. Plus, use a wireless handset — it lets you handle phone calls anywhere in your home or office.

5. Keep your computer files well organized, so you can find them easily. Use directories and subdirectories effectively, give your project files logical, easy-to- remember names, and always save them where they’re supposed to go.

6. Know the available productivity features of your email program. Keep your inbox clean by reading, replying, and deleting every email ASAP, if possible; otherwise, organize and store important emails in logically-named folders. Learn to use your email program’s Calendar feature, too.

7. Run regular maintenance routines on your computer. This will ensure high performance and help protect your data. Do regular system scans with antivirus software, run complete backups regularly, and purge your old files frequently.

8. Understand the features and purposes of electronic and paper systems. Decide which systems work best for you in specific circumstances, and know when to use each.

9. Eliminate email spam. Use pop-up blockers and email filters, and don’t read or reply to spam at all. If you need to provide personal information online, use an email address you signed up for using fake information.

10. Remember that you control your technology; it doesn’t control you. The most useful tool on your phone, computer, Blackberry, PDA or pager is the OFF button. Do you even know where it is? Remember that you can turn your technology off, and you can respond to it when you’re ready — not when everyone thinks you should.

It’s amazing how useful technological tools can be — but it’s equally amazing just how distracting they can be, especially when they’re not properly used. Instead of responding mindlessly to that hunk of plastic and electronics when it bleeps at you, learn to put it to work for you in an effective and organized manner. Understand what to avoid, what to take advantage of, and just as importantly, where the OFF button is — and how use it.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com