The Productivity Pro® Blog by Laura Stack - Time Management, Getting Things Done, How to Be More Productive

We’ve all been there. There’s mail piled up on the corner of your desk. You have 37 unread e-mails. The phone is ringing (not that phone – the other phone). And you’ll be lucky if you can get through three of the fifteen items on your to-do list.

Oh – and you have four hours of meetings ahead of you.

It didn’t used to be this way. The world has changed in the last decade or so. Has your approach to time management changed with it?

If you find yourself stressed out and frustrated every time you try to hunker down and take control of your time, there’s a good chance that’s because you need a new way to think about time management. Don’t fall into the trap of trying to force yourself to work within a system that just isn’t compatible with the pace of your day or the nature of your work. Just like electronic organizers are perfect for some and others swear by paper planners, even the best time management system will fail if it doesn’t jive with the way you get through each day.

If you’re looking for a productivity system that is compatible with real life, consider 4-A Time Management. By focusing on four key elements of productivity you can create a flexible, customized productivity strategy that is compatible with the fast paced demands of today.

Activity. When there are 117 things that could be done next, how are we supposed to prioritize? In this new era of productivity, it is pretty much impossible to successfully schedule your day in advance. You might set out a clear list of objectives and a bulletproof timetable, but we all know that one unexpected phone call can cause the whole plan to collapse in on itself – priorities change, a crisis pops up, a deadline is moved up a week; these things happen.

Since you can’t plan for everything, it is important that you have a crystal clear understanding of what your priorities are. If something happens that is beyond your control and these priorities need to be adjusted – fine – but until then, you should have a game plan.

Evaluate your to-do list to see which tasks will yield the greatest benefit. The old A-B-C method probably won’t work if the flow of your day changes often. You need a new method of deciding where to spend your valuable time.

Think about the average amount of time that you can work uninterrupted. Which of your tasks will benefit most from that undivided attention? Which require a lot more or much less? Make a plan to work on the bigger, more time-intensive projects when you know you’re least likely to be disturbed. Save the little ones for those windows between meetings and phone calls when you won’t get much else done.

If one of your important projects is just too intimidating for you to ever make any headway, break it down into smaller, manageable steps. I guarantee that nine times out of ten, once you get started you’ll forget why you put it off for so long to begin with.

Availability. The best laid plans won’t stand a chance if you don’t find a way to control your availability. Your time is your most valuable asset. Don’t just give it away to anyone who asks! You’ll never have complete control over your availability, but it’s important to know how to carve out blocks of distraction-free time that is conducive to productivity.

Meetings are notorious for eating up massive blocks of time. Learn to say “no.” It’s pretty likely that you don’t need to be at all of the meetings that you’re attending. Can you send someone in your place? Ask for the minutes to be forwarded? Address the situation with a quick phone call? Evaluate whether the meetings you attend are really necessary.

When you’re not in those meetings, schedule time to work. In some jobs this is easier to do than others. It might just be a matter of shutting your office door and setting your phone to voicemail. Or working from home or heading to Starbucks with your laptop. You might need a clear signal for your co-workers, like using a do-not-disturb sign or putting on head phones when you need to work uninterrupted.

Whatever your solution – don’t abuse it. If you try to make yourself constantly unavailable, you will quickly find that others lose respect for your “I’m busy” signal.

Then you’re right back where you started, whether you’re up against an important deadline or not.

Accessibility. You’ve already decided that you aren’t going to give everyone around constant access to your time. The next step is to make sure that you have easy access to the information, tools, and resources you need to be productive.

Invest the time necessary to make sure the things you need on a regular basis are at your fingertips. Things you access frequently should be filed on your desktop in an organizer or in a drawer that’s at arm’s reach. Put the files you only use occasionally where they are accessible at your desk, but give the easiest access to those things that you reference regularly. Archive files you rarely need in the bottom drawers or in files away from your desk.

Perhaps the most important and overlooked thing you can do to get organized is to structure your electronic files. In an age where most files are electronic, it’s easy to lose them to the vacuum of cyber storage. File electronic documents similar to the way you would paper ones. Don’t just plop everything in “My Documents” or on your desktop and leave it for lost. Set up folders and sub folders that have intuitive titles that you’ll easily navigate. Use dates and enough detail in file names that you won’t have to open multiple documents when you’re looking for something specific. In short, do the initial work of saving the files in an organized manner to make referencing them an easy task.

Stopping to hunt for what you need not only wastes time, but it destroys your rhythm and forces you to break your concentration. It’s well worth it to organize as you go.

Attention. The most effective time management system in the world won’t do a thing to improve your productivity if you don’t focus on the task at hand. For many of us, the problem isn’t a lack of willpower; it’s having the restraint to refuse distractions.

This means closing Outlook when you’re not working on e-mail and trying to check it only a few times a day. Resist the urge to open messages as they come in. This also means letting the voicemail light stay on until you’ve finished what you’re doing. Treat your project time like an appointment with a coworker. Ignore the phone, the e-mail, and the urge to go get a cup of coffee.

Of course, avoiding email and the phone might be much easier than avoiding the distractions that come from coworkers. If you’ve already put your “do not disturb” signal in place, be it headphones or a closed office door, and you’re still being interrupted, it’s time to tactfully redirect the person distracting you.

Acknowledge the issue and let them know you’re in the thick of an important project. Ask if you may give them a call in an hour when they may have your undivided attention.

Just remember – it’s better to be like a postage stamp and stick with something all the way to the end than it is to be a butterfly that flits from task to task!

So forget managing your time – it can’t be managed. Manage yourself with these 4 A’s and you’ll increase the likelihood you’ll have a productive day.

Make it a productive day! ™

www.TheProductivityPro.com

Pests are the time-wasters and robbers that keep you from being able to accomplish your goals, the "termites" that eat away at your personal foundations. Getting rid of them may seem difficult at first, but it’s amazing how good we are at eliminating time-wasters when forced to. Try these pointers and see what you can accomplish.

1. Confront problems head-on and make decisions quickly. Indecisiveness is a big time-waster and a major pest in your quest to be productive. The ability to make quick decisions is the hallmark of a good leader and efficient person.

2. Complete the tasks you start. Don’t let projects stall; make a running list keeping track of them so you know what’s due next, and break them down into smaller pieces to get them done easier.

3. Keep interruptions from wasting your time. Tame the telephone, and if you need to, go into hiding to get things done. If you work at home, explain to your friends and family what you do, and ask them to limit the interruptions.

4. Create shortcuts to get things done quickly. Find ways to streamline and simplify your life. Even little things like keeping an on-going shopping list, taking kitchen shortcuts, and catching up on news online instead of reading the paper can shave valuable minutes off your daily routine.

5. Combine activities and routines. Get work done while accomplishing other necessary tasks. For example, you can catch up on phone calls while folding laundry, or combine exercise with family time by going on family walks.

6. Make good use of down time. If you’re waiting for something to happen, don’t just twiddle your thumbs: try to complete a little task. Pay a bill, knit, tidy up the car, make dinner reservations — whatever occurs to you.

7. Turn off the technology. You don’t have to be electronically available 24/7. For the sake of your own sanity, unplug during your down time, and be fully present in whatever you’re doing, especially if you’re with loved ones.

8. Know and avoid your biggest timewasters and distractions. Identify your favorite pests, whether they’re television, computer games, or talking on the phone too much, and get a handle on them. You don’t have to cut them out completely, but set some rules on how often you’ll indulge.

9. Make productive use of driving or commuting time. Get some work done while commuting, especially if you’re a passenger. If you’re driving, you can still make phone calls (with a hands-free setup, of course!), use a voice recorder, or listen to books on tape.

10. Eliminate aggravation and save time when traveling or flying. Take steps to make travel as pleasant an experience as possible. Simplify your packing regime, arrive early, and take advantage of options like driving services that, while expensive, are worthwhile in the long run.

Don’t be so controlled by daily events that your productivity goes into the toilet. Learn to eliminate the obstacles in your path, all the wasted pieces of time that fritter away your day. I guarantee that you’ll be amazed and invigorated by what you’re able to accomplish.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

Have you ever considered that your biggest obstacle to finding more time might be YOU? The way you react to the world may be the reason you stay overwhelmed. To fix this you need to look at your behavior, habits, and choices, and then figure out which ones to adjust in order to support your desired direction in life. Here are a few tips that can help you do just that.

1. Control perfectionism. Realize that some things are good enough as they are. Instead of worrying about making things perfect, learn to leave well enough alone. Obsessing over small details can be deadly to your productivity.

2. Refuse requests when appropriate. You don’t have to say "yes" to everything, whether that involves accepting extra work or baking brownies for a kid’s party. Set boundaries about what you’ll accept, and learn to say no to yourself, too.

3. Ask for help you need it. You’re not a superhero; you can’t do everything alone.  Surround yourself with a team of helpers, and don’t be afraid to delegate things that other people can do.

4. Avoid procrastinating. You know what you should be doing, so get out there and do it. If you put it off until tomorrow, you’ll just end up working harder at the last minute — and both your energy and quality of work will suffer.

5. Know and honor your energy levels throughout the day. Nobody has an unlimited supply of energy, so you’ll have to learn how your personal energy levels ebb and flow in order to get through the day effectively.

6. Communicate clearly to avoid confusion and rework. Good interpersonal communication will help you reduce unnecessary problems and wasted time. Share information, state your expectations up front, and be specific.

7. Consistently meet and usually beat deadlines. If you get things done on time — or preferably early — you’ll save yourself unnecessary stress, and your work will generally be of higher quality than if you waited until the last minute.

8. Focus on completing one task before getting distracted by another. When you turn your full attention to a task, your output is increased, you perform better, less rework is required, and your peace of mind is enhanced.

9. Maintain a positive attitude. Accept the responsibility for your own stress levels. While you can’t control everything, you can look for the good in every experience, and learn to avoid "stinking thinking" in all its many forms.

10. Stop trying to please all the people all of the time. Stop caring so much about what other people think. Being a people-pleaser is a debilitating pattern of behavior that can cause stress and ruin the productive pursuit of your own goals. As singer Ricky Nelson once pointed out, "You can’t please everyone, so you have to please yourself."

So take charge of your life. Learn to focus, stop beating around the bush, and don’t be too proud to ask for and accept help if you need it. Most of all, kick the guilt habit. Guilt is a junk emotion that keeps you from unlocking your true potential. Stop "shoulding" on yourself, and get on with your life! 

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

Nowadays, so many things compete for your attention in the workplace that it can be hard to concentrate on what’s important. If you need to improve your ability to stay on target and focus on the task at hand, implement the tips outlined below.

1. Set up your office for maximum productivity and minimum distractions. You need privacy to concentrate and discuss sensitive issues. Don’t just take what you’re given; reorganize it into a configuration that works best for you.

2. Avoid wasting time by daydreaming. Daydreaming can be a real productivity bandit — but as long as you don’t use it to procrastinate, it can be very helpful. Harness its creative powers, and use it for thinking time that can lead to productive ideas.

3. Remember things more easily. Busy people need good memory skills to help them remember details. Sharpening your memory can be as simple as using good memory tools: always writing things down, keeping running lists, leaving yourself voicemails, etc.

4. Focus on priority projects without getting distracted. Be like a postage stamp: stick to one thing until it gets to its intended destination. Learn to juggle multiple tasks and projects effectively, but don’t flit around from one item to another without completing anything.

5. Focus on one thing at a time. Don’t "multi-task" or attempt to do too many things at once. Start by focusing one on item instead. Don’t interrupt yourself, and prioritize your tasks so you know what needs to be done first.

6. Make lists and record everything you need to do. To keep from dropping the ball, capture every thought using either paper or electronic methods. This pulls what you need to do out of your memory and relieves your brain of the burden of repeatedly thinking about everything you need to remember.

7. Read quickly and maintain concentration. Learn to benefit from new reading techniques designed to boost productivity, and toss whatever’s boring or useless to you. Getting through your reading more quickly frees up time for other priorities.

8. Recognize signs of brain overload. If you have no idea what to do first or where to begin, learn how to get your mind focused again. For example, create structure and deadlines for your work, jealously guard your attention from distractions, or try some deep breathing exercises.

9. Get absorbed in a task. Become fully present-focused. Learn to "get in the zone" and achieve a state of momentum where time seems to fly. Start by mastering your job, ensure no interruptions, and always strive to be in the moment.

10. Concentrate on a task that bores you or doesn’t really interest you. Even tedious tasks must be completed. Get them done early so the rest of the day is more enjoyable, reward yourself for getting the job done, and vary your activities.

You can’t get your work done if you’re distracted. Learn to trim away all the minor things competing for your attention, and fine-tune your concentration to a laser-like focus. You’ll be surprised at how much you get done — and how much time you’ll have to spend on what’s really important.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

Hectic work schedules have probably ruined more Valentine Day celebrations than we care to think about. It is easy to schedule business dinners for February 14th without a second thought…until the day before…when it finally hits us. More so than expensive jewelry or chocolates, many people are satisfied with having the undivided attention of a loved one for the evening. Laura Stack, Day-Timers Expert on Productivity and author of Leave the Office Earlier, has these tips to help you create an unforgettable Valentine’s Day.

1. Plan before you leave work. Double-check your planner and organize activities for the next day before you leave the office on Valentine’s Day.  Getting tomorrow’s tasks out of your head and on to paper will help you leave work at work, so that you can be fully present with your significant other on this important night.

2. Make any last-minute essential calls on the way home. Make it your goal to complete your work by the time you arrive to meet your Valentine. While you’re on your way home, finish any leftover “business” conversations.  When you see your loved one in person, you will be ready to focus on the romance. If you make a call list before leaving the office, it will help ensure you don’t forget anyone.

3. Get a babysitter. If you have children, and your goal is to give extra attention to your loved one, this is not the evening to let the children tag along. Even if you are not the one who usually makes these arrangements, surprise your loved one by taking the initiative and booking a sitter yourself. This is a busy night for babysitters, so plan ahead by booking at least a week in advance.

4. Find something that relaxes both of you. Since Valentine’s Day falls on a weekday, by the time you are finally together, you will each have dealt with the pressures of work.  So find a way to relax before your special ‘date’ to decompress.  Draw a nice bath for two or get a couples’ massage.  That can set the stage for a perfect Valentine’s night.

5. Be present.  If you spend the evening in, avoid the tendency to multi-task at home. Some people don’t feel productive when they’re not doing four things at once, but all of your attention should be directed to your Valentine.

6. Turn off the phone.  One thing that is sure to ruin the mood on Valentine’s night is a ringing cell phone, especially if the caller ID shows it is a colleague, leaving you curious and distracted. Make it easy on everyone and turn the phone off for the whole night. Your Valentine will love you for it.

www.TheProductivityPro.com

Discipline is your ability to maintain consistent, productive behavior. To maximize your productivity, you need to learn to do what must be done, and to exercise restraint over your own impulses, emotions, and desires. If you’re self-disciplined, you exhibit consistent focus in your daily work — even when you don’t feel like it. Try these tactics to keep you on track during the day.

1. Know your natural energy cycle and work effectively during peak times. We all have a natural time during the day when we feel up (prime time) and a natural time when we feel down (down time). Knowing both your prime and down times and knowing how to handle them is an important productivity enhancer.

2. Control perfectionism. Realize that some things are good enough as they are. If you suffer from the disease of perfectionism, things may never get done to your satisfaction, so learn to be flexible.

3. Avoid procrastination. Don’t put things off, or wait until the last minute to do them. Otherwise you’ll always have a sense of impending doom hanging over your head, and will end up operating in permanent crisis mode.

4. Force yourself to slow down when necessary. Realize that speed can be counterproductive; some tasks need to be done slowly in order to be done properly. As the saying goes, the only person who ever had his work done by Friday was Robinson Crusoe! 

5. Determine on your own what you will accomplish each day. Don’t allow others to dictate your schedule, insofar as this is possible. Set rules about the things you choose to do, and the people you choose to interact with.

6. Work productively from your home office and avoid distractions. Working at home comes with its own set of distractions. Be aware of your personal weaknesses, and create rules about what you may and may not do during the day.

7. Handle common, routine tasks on a daily basis so things don’t pile up. Practice clutter control. Taking care of common tasks every day — especially those you don’t really enjoy — will keep them from getting out of hand.

8. Arrive at appointments and meetings on time. In fact, try to be early on a consistent basis. Instead of annoying people with your lateness, reap the benefits of arriving before everyone else.

9. Avoid workaholism. Try not to work more than 40 hours per week, and don’t take work home with you, on vacation, or to bed. It’s fine to be a conscientious employee, but don’t be compulsive about it.

10. Work hard, and "put your nose to the grindstone" every day. It’s not necessary to work ten or twelve hour days, but you should work hard the eight hours you’re in the office.

Strive for the self-control and confidence gained when you enforce your own rules. It may be a pain, but in the end, it gets the job done. Following these tips will help you complete your high priority tasks, without getting sidelined by menial or trivial activities.

© 2008 Laura Stack.  Laura Stack is a personal productivity expert, professional speaker, and author who helps busy workers Leave the Office Earlier® with Maximum Results in Minimum Time™. She is the president of The Productivity Pro®, Inc., a time management training company in Denver, Colorado, that caters to high-stress industries. Laura’s newest productivity book, The Exhaustion Cure (Broadway Books), hits bookstores in May 2008.  Laura is a spokesperson for Microsoft, 3M, and Day-Timers®, Inc and has been featured on the CBS Early Show, CNN, and the New York Times. Her clients include Cisco, Sunoco, KPMG, Nationwide, and MolsonCoors.  Contact her at www.TheProductivityPro.com. 

Interruptions abound—a co-worker drops by to chat, the phone rings, and your boss sends you an email to handle something, pronto—all at the same time.  With a flurry of activity, you respond to these various demands.  All prove to be low priority, and an hour later, you return to your initial task, your energy waning.  You decide you’ll work on the project in the afternoon, when your energy picks up again.  Of course, after lunch, there’s some crisis, and after fielding a volley of phone calls and unscheduled visits from co-workers, the day ends, and the project is yet again unfinished. 

You’ve lost your momentum.  Much like your car has to work harder to accelerate from a complete stop, so does your brain.  Although interruptions are a normal (and sometimes desirable) part of our work experience, there are times when it’s helpful to defend against them.

So try to eliminate distractions when you need to concentrate on a difficult task.  It’s hard to get much done when someone or something is bugging you. It’s a major problem in most offices, particularly in those with open-plan architecture. If people aren’t talking or walking around, they’re coming directly to you to chit-chat. If they don’t come personally, they call you or send you email. This is fine for occasional socializing or if you’re working with someone on something, but at times it might be necessary to set limits on the chatting. This isn’t much of a problem when you have your own office; you can shut the door, and even lock it if necessary. If you’re stuck in a cubicle, however, there’s not much you can do to stop people from coming by, or even from parking themselves outside your cubicle and holding a long discussion with someone else. Try slipping on some noise canceling headphones to drown out the antics of passersby or your neighbor. People are less likely to interrupt you when you’re wearing a headset.  I’m not sure why this is but it’s true.  Just don’t get any eye contact. This can create a little privacy without seeming too unfriendly. Similarly, you can send your calls to voicemail and close your email program to give yourself some time to focus without getting distracted.

Feeling overwhelmed?  Try this little experiment—turn off your computer volume. Your psyche is constantly bombarded with all the little clicks and dings your computer makes when it performs the smallest operation—simply decide you don’t need it!  You only need the volume turned up if you’re watching a file with sound, such as a video.  You will be completely amazed at how much more calmness you exude and how much peace of mind you feel if you try this!  Encourage your co-workers to turn off their computer volume as well, to minimize the overall background noise in your office.  This is especially helpful if you work in an open-space office with several cubicles.  To further reduce noise in your life, trying driving with your radio off.  You don’t have to be the receptor for all the bad news in the world.  That doesn’t mean you should be an uncaring person, but there’s nothing you can do about a murder that took place yesterday in a different state.  It’s important to keep abreast of news—but you’d be surprised at how little news you need to keep abreast.  Keep the radio on for only 10 minutes of your drive, or listen to it every other day.  Better yet, put in your favorite CD.  Or drive in silence and spend some time thinking some positive thoughts—like a recent vacation.  Remember the saying, “silence is golden.”

Investigate the link between color and worker productivity, and you’ll keep coming across the name of Dr. Nancy Kwallek, Director of the Interior Design program at the University of Texas at Austin’s School of Architecture. In a recent study, she had workers do mundane clerical tasks in offices with several different color schemes and discovered that white is absolutely the worst color for productivity—at first. After being exposed to an all-white environment for a while, most workers adjusted just fine. For those who could screen out their environment from the beginning, however, bright colors were more effective, since they seem to stimulate people in general. Those more easily distracted by the environment did better in rooms painted a cooler color, like blue-green. Ultimately, however, the most effective color scheme was a mix of the two: blue-green over soft red, separated by wood paneling (wainscoting). 

When you promise someone you will complete a task by a certain timeframe, do you do it?  Or does the deadline slip past once again, with you muttering to yourself, “Stupid! What is wrong with you?”  Now you aren’t able to focus on anything, always aware of this dark cloud hanging over your head.  Guilt sucks the energy right out of you!  Instead, decide today that you are going to be a person of your word.  Are you reliable?  Can people count on you to do what you say you’re going to do?  Do you have integrity and keep the deadlines you promise?  What’s others’ perception of you?  Do you live out what you affirm?  Do you do what you complain about in others?  What things do people "jokingly" say about you and your behavior?  Seek to control yourself.  If you say to yourself, "I probably shouldn’t be doing this right now," you’re probably right.  If you’re honest with yourself, how many hours could you save every day by being more disciplined?  And could you leave the office earlier with that saved time?  If tomorrow, you arrived at work and didn’t get a cup of coffee…didn’t get on the Internet…didn’t talk to your friend…didn’t get your new blog postings…didn’t get sucked into email for 90 minutes…what could you use that energy on instead that will made you proud and give you a boost of satisfaction for the entire day?  When you finally complete the task you’ve been putting off, the freedom from the stress it was causing you is its own reward.  Good things begin to flow into the space the negative guilt used to occupy.  You’re no longer paralyzed, and you get your energy back.