Archive for November 2006

Thursday, November 30th, 2006

Setting Up Your Office for Maximum Productivity

You work hard and want to be as productive as possible.  If you knew you were inadvertently creating office systems that slowed you down, you would of course be interested in correcting them.  In my fifteen years of teaching people to be more productive, I’ve observed many bad habits and behaviors that are easily corrected.  To get you started, here are four office faux pas you can fix and instantly become more efficient:

1.      Piling instead filing. If you have a cluttered office, you will spend more time trying to find information; you will have a harder time focusing on the task before you; other people won’t be able to find anything; your system is in your head, which taxes your memory; you will have higher anxiety levels; and it could impede your career progression, as people perceive people with sloppy desks to have sloppy work.  An organized desk sends this important message: I’ve got it together. Visualize your desk in your mind. What does it “say” to others? The next time someone walks over to your cluttered desk and makes a “joke” about the mess, you might want to listen and learn to file correctly. Your newly organized desk will now say that you are professional, competent, decisive, efficient, productive, and in control.

2.      Using stackable trays.  Stackable trays are great near a printer to store frequently-used letterhead, envelopes, and paper supplies.  They are horrible, however, for active work, as they simply become storage areas for mystery piles.  Once something goes into a stackable tray, it’s typically “out of sight, out of mind.”  You’ll end up with lower-priority items mixed in with high-priority work and project files mixed up with reference information.  Instead, use vertical “step” files with colored file folders for each category of information you keep: projects, ideas, and subjects.

3.      Keeping future work on your desk. Where do you put a meeting agenda for a meeting two weeks away? Where do you put an invoice so you remember to pay it in three weeks? Where do you put those plane tickets you don’t want to lose? Where do you put the birthday card (that you managed to buy on time) so you remember to send it? If you’re like most people, you put it on your desk!  Now the piles of papers grow around you, as if you poured fertilizer on them. So what can you do instead?  You need a system that will remind you which papers require your action today and allow you to forget the rest until their time. The answer: a Tickler File.  Get 43 hanging folders, label them 1-31 and January-December and hang in a drawer.  File paper on the day or month you need to see it again.  Check your tickler file each day and pull out the items you filed.

4.      Using sticky notes as to-do lists.  Another area of organization deals with all those little pink telephone slips, messages, and sticky notes you accumulate all day. Have you ever found yourself unable to understand your own scribbled notes or unable to even locate a message taken earlier in the day? Do you ever have trouble remembering if you returned a phone call or if someone called you back?  Some people miss appointments or forget to return phone calls because they cannot locate the original message.  Sticky notes are great to write down a fax number, mark a textbook, or a reminder to pick up dry cleaning.  Sticky notes should not be used for phone calls or anything requiring your action.  Instead, use the Tasks or To-Do function of your email/calendaring software, or use an old-fashioned paper planner to write a list of things to do each day.

If you said, “Yep, that’s me,” decide to make some changes.  With your now-neat desk, your vertical files, your tickler file, and your new time management system, you will not only experience a boost in your productivity but will motivate others to get organized as well.


Tuesday, November 28th, 2006

Email etiquette

I love this post: Hacking Email: 99 Email Security and Productivity Tips, especially the section on email etiquette.  Many of the tips provided by the IT Security Staff point to one common theme: DON’T WASTE PEOPLE’S TIME with your email.  The objective is to get your message read, not to slow down your reader.  Sending an email with a blank subject or a subject like "Hi" is sure to get it deleted.  Be detailed in the subject line, so they don’t have to read three paragraphs to understand what you want.  Don’t send chain letters.  Don’t forward your motivational saying of the day.  Don’t "Reply to All" on a CC with 43 people.  Take the time to cut the most relevant sentence from the message to which you are responding and answer specifically, so the reader doesn’t have to review the entire string to figure out what part you’re answering.  Be brief; if not, provide a summary before the text.  Bottom line: use common sense and courtesy.  Don’t cut corners to save yourself time and put the burden on the recipient.  Ask yourself, "What could I do to save my reader some time?" before sending.


Monday, November 27th, 2006

Maintenance vs. progress

Ahhhh…what a wonderful Thanksgiving break.  I hope you enjoyed the long holiday weekend!  Rested, ate, played…and made some progress.  Not just maintained the status quo or existing systems, but you made progress.  Yes, it’s important to maintain your systems: food is prepared, the house is cleaned, dishes are washed, bills are paid, etc.  But nothing is gained with those activities; there is no forward momentum.  Those things are done simply to keep you from sliding backward.  You got out all the nice china for Thanksgiving dinner.  You washed it.  You ate on it.  You washed it.  You put it away.  Back to the same place you were before.  Yes, of course you have wonderful memories with your family and relaxed a bit.  But your situation is the same.  Tidying up the living room is maintenance.  Cleaning and conditioning the leather furniture is progress.  So, did you make any progress?  Did you take the time to organize an area that was a mess before?  Decide to get a family photo taken?  Go through your kids’ playroom and give away a bunch of stuff they never play with?  Map out the organization project in your garage?  NOW your condition is improved, and your situation is different.  You have made progress.  When our guests had left and everything was back in order (maintained), we were back to "normal," which is square one.  Then we got our holiday shopping done.  Then we wrapped the gifts.  Then we rearranged some work-out equipment in the basement to make room for some new storage shelving.  Some people skip the maintenance and go directly to progress tasks, which can be okay too, unless you’re like me and feel a bit unsettled when surrounded by clutter or incompletions.  So get everything back in order as quickly as possible, so you have time for new projects.  To experience forward momentum, don’t think "done"…think "get back to normal" and then "NEXT." 


Monday, November 20th, 2006

NewsGator Inbox for Outlook 2.6 saves time

I’ve always used RSS Reader 2.0 as my news aggregator/feed reader, until it started acting buggy, and I explored other options.  After reading other blogs and postings on the subject, I decided to try NewsGator Inbox for Outlook…and I love it!  What a time saver!  It integrates right into my Outlook email client and acts just like an email.  It has its own folder, and I can delete, forward, store, and search blog postings just like email.  It adds a nifty "Subscribe in NewsGator" item to the Internet Explorer menu.  I also like the wizard that lets you search feeds by keyword.

It has some disadvantages: you can only use it with Outlook, although NewsGator has different software versions as well.  The only thing I don’t like is you can’t group RSS feeds.

There’s a free 30-day trial at the NewsGator InBox website; the software version is only $29.95, which is well worth the convenience of seeing everything in one place (if you’re an Outlook user).

Bottom line: If the average "Joe" had this tool when blogging first started, it wouldn’t have been near as confusing and more people would have taken the time to learn how to subscribe to RSS feeds.


Friday, November 10th, 2006

Time Management in Hawaii?

I’ve been on vacation from my blog while on vacation in Hawaii (Big Island).  It was the first time in five years my husband and I took a vacation, sans kids, for more than a few days.  We were gone eight wonderful days, and it really stretched my mind and rested my soul.

First off, I the leisurely pace of Hawaii is of coure much different than the snap-snap hustle bustle of Denver.  Relaxation was the mantra, which was usually wonderful, except when practiced by employees who are supposed to be in customer service roles.  It took over an hour for the bellman to retrieve our luggage!  Instead of taking our rental car, we would take nice long walks to the Starbucks down the road from our hotel. Here’s a picture of the beautiful Birds of Paradise lining the walkway:

Hawaii_012_1

We stayed at a beautiful property: The Hilton Waikoloa Village.  The property is so large that they operate boat taxis and a tram to shuttle people around.  This turned out to be a big timewaster.  I was trying to match the pace of the locals, but it was still frustrating when the boat I was on flooded and I was stuck for 15 minutes.  Or when one of the trams broke down…while I was on it…and we had to wait 20 minutes for the system to be re-set.  The transportation was so unpredictable that often it took 15 minutes just for the next boat or tram.  So we took to walking.  It was a 10-minute hike from our tower back to the lobby, but we figured we’d at least get some exercise and see the property rather than just sit there waiting.  I couldn’t believe all the people who just *sat* there! I guess it’s relaxing for some people, but I still couldn’t stand waiting—wasting time—no matter where I was.

Last, I was really worried about being able to run my business.  I promised my husband I would check in at the office only once a day, early in the morning, as I preach to my audiences.  Turns out it wasn’t hard to follow my own advice.  Hawaii was four hours earlier than my internal clock, so I was bright-eyed and bushy tailed, ready to go…at 3:00 a.m.  It took several days for my body to adjust and stop being ready for bed at 8:30 p.m.!  So while my hubby was still sleeping soundly, I would log on and check my email and voicemail and be done and ready for adventure by the time he woke up.  It’s amazing how unimportant some things seemed in Hawaii…things that I might have jumped on right away while in the office…I just told people I was in Hawaii and would handle it when I got back.  Everyone understood and told me to enjoy myself.

Hmmm…with cell phones these days…who would know you *weren’t* on vacation?


Thursday, November 2nd, 2006

17 Ways to Collect and Organize Creative Thoughts

http://www.efficientexecutive.com/blogs/efficientexecutive/2006/10/15-17-ways-to-collect-and-organize.html#links

I like this post on 17 Ways to Collect and Organize Ideas.  It started as 15 Ways from http://learningnerd.wordpress.com/ but it’s growing.

I’d like to add my own capture tools:

1.  My favorite is my Treo 700p, which has a Voice Memo feature.  I’ve programmed my buttons to activate it by pressing and holding the side button.  I can be driving down the road, get a great idea, and record a voice note to myself while keeping my eyes on the road.  When I’m safely parked and back in my office, I can replay all my "notes" to myself.  I write action items to be done today on a daily to-do list and items I might want to do someday on a master to do list.  Or you could use Tasks in Outlook.

2.  I use a Levenger SwiftNotes Pad Holder http://www.levenger.com/PAGETEMPLATES/PRODUCT/Product.asp?Params=Category=322-323|PageID=2287|Level=2-3|Link=PI|special=search|ID=SearchClicked|i=4 that comes with a mini retractable ballpoint pen to quickly capture notes if I’m able to write (not in the car).  Small size allows me to keep it in my purse, so I have something to write on when I’m not carrying my planner (or think of the next great book idea while in the grocery store).

3.  If the information/idea comes in electronic format, I’ve created a simple Microsoft Access database to track it: Fields: Publication, Title, Date, Page, Issue, Author, Keywords, and Abstract.  I type ideas into the text area of the abstract and use keywords to describe the entry. Then I can conduct searches of my data by keyword or text.

4.  If the idea is in paper format I’ve torn out of a magazine or newspaper, I use yellow file folders to organize the ideas and keep them in a step file off to the side of my desk area.  My current Idea files are labeled: Book, Business Issues, Consulting, Marketing, Presentations, Product, Publicity, Technology/Equipment, Vendors, and Website.

How do you collect and organize your ideas?


Wednesday, November 1st, 2006

Anagram Intelligence for Microsoft Outlook

I love this amazing little plug-in for Outlook.  Your $30 will be well-spent.  You highlight information from the text of an email, hit a hotkey, and the software instantly determines whether you’re highlighting contact, appointment, task, or note information and opens the appropriate dialog box in Outlook with the information *already populated* for your review.  You can try it free for 45 days.

Visit http://getanagram.com/anagramoutlook/ to see a flash video and read about the neat features.