June 26th, 2009

Laura Stack receives the Microsoft Certified Application Specialist (MCAS) in Outlook 2007 credential

The Productivity Pro(R), Inc. is delighted to announce that Laura Stack has received the Microsoft Certified Application Specialist (MCAS) in Outlook 2007 credential.  A Microsoft Business Certification shows employers that you have the technical skills to solve real-world problems by using advanced features of Microsoft Office programs.  Not only did she pass, but the test administrator remarked that Laura’s test results were the closest to a perfect score she had ever seen on the exam. The Microsoft Certified Application Specialist (MCAS) credential is a globally recognized standard that validates skills with using the 2007 Microsoft Office system and meets the demand for the most up-to-date skills on the latest technologies from Microsoft.  Candidates who successfully complete the program by passing a certification exam prove that they meet globally recognized performance standards and are able to work productively and efficiently.

NOW you can attend Outlook training with Laura Stack from the privacy of your own office!  The Productivity Pro(R), Inc. has an online video library available with ten 1-hour modules taught by Laura Stack, each covering a different aspect of Outlook in-depth.  Each class is accompanied by a detailed workbook with screenshots and step-by-step instructions.  To learn from this NEW MCAS in Outlook, visit http://www.theproductivitypro.com/s_outlook-virtual-training-products.html to receive the passwords.

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June 10th, 2009

Time Management: Ten Reasons Tasks Never Move off Your To-Do List (and how to fix it)

I recently surveyed my readers on the eternal question of productivity: Why is it that some things on your to-do list never get done?  Some great responses rolled in, ranging from the classic (too many interruptions) to the matter-of-fact (I don’t feel like doing it). 

But as diverse as the responses were, it didn’t take long to see certain themes emerge.  Below are the top ten issues at the heart of the problem and some guidance on how to deal with them.

1. You haven’t made the necessary decisions.  Your to-do list should be full of clear, actionable ideas—in other words, things you can actually do.  If you have a vague goal, like “Have a sale,” you’ve still got a lot of thinking to do before you can hit the ground running and make real progress.  Take a minute to figure out exactly what you need to accomplish: What kind of sale?  When will it take place?  What will it promote?  Once the task is more fleshed out, you’ll be more likely to make progress on it.

2. You haven’t talked to the people involved.  Are you worried that you don’t have the necessary support to make your idea happen?  If you need buy-in, go get buy-in.  Chances are that your first step should be to pick up the phone or schedule a meeting.  Even if you don’t get the answers you want, at least you’ll know where you stand.  From there, you can move forward, adjust your strategy, or simply move on.  Wherever the idea ends up, at least it isn’t festering on your list.

3. You haven’t done your homework.  Perhaps you know you need to schedule a teleseminar series, but haven’t gotten around to researching which platforms are available.  Figuring out the mundane logistics is now keeping you from making an important decision.  Carve out some time to do the legwork, or better yet, delegate that part of the task to someone else.  Once you have a better idea of your options, you can focus on the real issue at hand.

4. You’re ignoring your internal clock.  We spend so much time focused on schedules and deadlines that we often forget to pay attention to our body’s natural rhythms.  Yes, your Outlook calendar might say that a block of work will fit perfectly on Wednesday afternoon, but if that places your big task in the middle of a low-energy period of your day, you don’t stand a chance.  Keep your daily energy levels in mind as you plan your day.  Start high-energy projects early if that’s when your concentration is at its best.

5. The task is unpleasant.  The first step is admitting it!  If you’re being honest with yourself, you probably have an item on your list that hasn’t been done simply because the task is unpleasant and you’d rather not do it.  If that’s the case, it’s time to get tough.  Make a decision right now to either do the task, delegate the task, or forget about it altogether.  If you need to do it, stop thinking about it and just get it done.  If it can be delegated effectively, go ahead and make arrangements with someone else.  And if you’re going to eliminate it completely, cross it off your list and for goodness’ sakes move on already!

6. The task is overwhelming.  You don’t know where to start.  Is there an item on your to-do list along the lines of Complete Huge Multifaceted Project XYZ?  No wonder you aren’t making progress!  The task it too big.  Large or complicated projects need to be broken down into manageable chunks or else they’ll always take a back seat to the smaller, more manageable things on your list.  After all, would you rather spend the afternoon completing five smaller items on your list or barely making a dent in one?  By identifying a few key steps, such as “Gather Project documents” and “Outline project scope,” you’ll know exactly what needs to be done next and be less likely to hesitate as you take action.

7. You are plagued with distractions and interruptions.  Seemingly innocent interruptions like checking e-mail, answering the phone, or chatting with coworkers will eat your productivity alive.  And although many of these interruptions aren’t necessarily your fault, managing them is your responsibility.  Identify your time wasters and take immediate steps to correct the problem.  You might need to set regular times each day to check e-mail or close your door to let coworkers know you’re temporarily unavailable.  Not sure where your time is going?  Keep a detailed log for a few days and find out once and for all.

8. You are constantly putting out fires.  Does it seem impossible to achieve any real long-term focus as you jump from one urgent, immediate priority to the next?  Good leaders understand how important it is to make time for true high-value activities, even if they don’t present themselves as urgent, deadline-driven issues.  If you spend every day jumping from one issue to the next, you might help avert disasters, but you won’t ever accomplish anything substantive.  Instead, focus on the cause of all those urgent interruptions.  Do they come from lack of planning, procrastination, or a team that isn’t empowered to handle simple issues on their own?  Once you address the underlying problems, you’ll be able to focus your time and energy where it belongs.

9. The task requires a lot of work for little reward or recognition.  Recognition is nice, but don’t live and die by it.  If the task is worth doing, it is worth doing regardless of whether you will be recognized for the contribution.  If it’s not worth doing (but you have to do it anyway), just get the darn thing done and move on to something more fulfilling.  In the meantime, your paycheck is your reward.

10. You day is overscheduled before you even sit down in the morning.  You schedule time and bend over backwards for everyone else…why don’t you do the same for yourself?  Make appointments with yourself and treat them with the same level of importance as you would a meeting with a client or coworker.  If you know you need three hours to get something done, schedule three hours to get it done.  And I mean really schedule it.  Put it on your calendar, eliminate distractions, and treat the task with the same respect you would a one-on-one meeting with a live person.

So there you have it: ten huge productivity bandits—decide which ones best apply to you.  Be relentless as you kick them to the curb and get those tasks checked off your list!

Make it a productive day! ™

(C) Copyright 2009 Laura Stack.  All rights reserved.

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June 5th, 2009

Business productivity: The Productivity Minute #14: Obsessive Compulsive Social Media Disorder

Obsessive Compulsive Social Media Disorder

You absolutely need a presence in social media as a business strategy, but do you have Obsessive Compulsive Social Media Disorder? Listen to Laura Stack explain how you can be involved in social media without living in social media. Learn how to increase efficiency, reduce multi-tasking and reduce wasted time using social media.

(C) 2009 Laura Stack. All rights reserved.

http://www.TheProductivityPro.com

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May 27th, 2009

Performance Improvement: The Productivity Minute #13—Daily routines and morning rituals

Performance Improvement. The Productivity Minute #13: Daily routines and morning rituals

What are you rituals and routines? Maybe coffee, socializing, facebook, twitter, email…and then it’s lunchtime…and you’ve accomplished nothing of any significance. Watch this video and learn how to shake up your routine and boost your productivity.

(C) 2009 Laura Stack. http://www.TheProductivityPro.com

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May 19th, 2009

National Leave the Office Earlier Day is June 2! Celebrate with Founder Laura Stack

Pledge to work only eight hours on Tuesday, June 2 (versus your normal 10-14) and receive a FREE 10-day eCourse on “How to Leave the Office Earlier,” and be registered to win valuable productivity prizes from Day-Timer®!

June 2nd was designated as National Leave the Office Earlier Day in 2004 by Laura Stack, MBA, CSP, bestselling author and a leading authority on productivity and workplace issues.  The annual event, which is officially listed in Chase’s Calendar of Events, is intended to focus workers on improving their personal productivity and asks them to commit to working no more than eight hours on that day.

“The eight-hour workday remains a myth to many working Americans,” says Stack. “But by implementing some simple strategies and tactics, even the most overworked and overstressed people can be more productive and shorten their workday and feel good about it.”

Stack chose June 2 as National Leave the Office Earlier Day because that is her birthday.  “I don’t want to work more than eight hours on my birthday, so that was a good day to commit to leaving on time,” says Stack. 

Visit http://www.theproductivitypro.com/media_kit.htm for a complete media kit and articles for reprint in your ezine, newspaper, or website, as well as a Workplace Flyer to post and a Letter to the Boss.

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May 15th, 2009

Microsoft Email: The Productivity Minute #12: Curing the “Reply to All” Sickness

Don’t you hate it when someone sends an email to 15 people asking for input and someone hits “Reply to All” and creates a huge volley of 47 messages later?  AAAAAAH!  In this episode, Laura Stack, The Productivity Pro(R), gives three better ways to handle email when you need to get ideas from a group of people. 

(C) 2009 Laura Stack.  All rights reserved.

http://www.TheProductivityPro.com

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May 7th, 2009

Increasing productivity: 55-1/5 Ways to Boost Productivity Today!

Okay, let’s face it. We’re all trying to do more with less.And chances are that you and your company have already made the big, tough decisions needed to streamline operations. But what about the little things?You can still boost both personal and team productivity in lots of smaller ways that are easy to implement and provide immediate results. Read on for quick tips on getting more done.

1. Hit the ground running. Don’t waste the first hour of the day. As soon as you arrive, focus on getting something done before you even think about checking Facebook or dropping in on a coworker.
2. Decline a meeting. Meetings are necessary. Every meeting is not. Don’t automatically accept every meeting invitation you receive, especially if there is no clear agenda or outcome.
3. Close your e-mail. Do you drop what you’re doing every time you hear the new e-mail sound or see that little envelope icon in your system tray? Close Outlook and focus on the task at hand. Better yet, turn off the alerts and notifications in your email program.
4. Use voicemail. An always ringing phone is a productivity killer. If something is worth your time, the caller will leave a message. Let it go to voicemail when you’re focused.
5. Institute office hours. If you have a constant stream of people dropping by, consider setting up regular hours of daily availability. Then stick to it.
6. Say “no.” As companies try to do more with less, there’s a good chance that you’ll have to cut back on lower-value activities. Don’t be afraid to decline tasks that aren’t a good use of your time. (The first time you do this will be the hardest.)
7. Keep a time log. Do you have a good idea of how you spend your time each day? If you don’t, use a paper time log or track your time in Outlook so you know how your precious minutes and hours are being spent. The Journal is great for this.
8. Help your team prioritize. Make sure they know what’s important so they can allocate their time and energy appropriately. Help them help you.
9. Set goals. Once priorities are crystal-clear, be sure to set some measurable goals. Appropriate, attainable targets will help keep your team moving in the right direction.
10. Take an interest. Doing more with less can lead to less discretionary time and more stress. Show your people that you have an interest in them beyond their role as employee. If they know you care, they’ll be more engaged in what they’re doing.
11. Delegate. Are you the only one capable of doing a given task? If not, consider passing it to someone who’s also able. Your time is too valuable for tasks that don’t require your skills and expertise.
12. Define roles. Make sure everyone on your team knows who is responsible for what. Lack of clarity will lead to diminished productivity.
13. Fail fast. Even when resources are limited, it’s important to continue taking risks. Don’t be afraid to fail, but if something doesn’t work out, be committed to failing quickly and moving on.
14. Look ahead. The higher up in an organization you are, the more you should be looking ahead. If you are dwelling on the past or bogged down in the details of the day, you won’t plan effectively for what’s down the road.
15. Question everything. Rethink tasks, big and small. Don’t just assume that because it’s on your list it needs to be done. If cuts can be made, make them.
16. Think bottom line. In the simplest terms, there are really two sides to a successful business: saving money and making money. If what you are doing doesn’t help your company do one or the other, give some serious thought to whether it’s a good use of your time.
17. Provide options. When dealing with your peers or higher-ups in your organization, don’t just point out problems. Today’s businesses need solutions. If you’re going to bring up a problem, bring a few possible solutions and recommendations along as well.
18. Be available. With heavy workloads and economic anxiety, your people are under considerable stress. Make sure they know you can be reached to discuss any issues they might have…large or small.
19. Segment tasks. If a project is too big to get your head around, make a list of the first few steps to get you started.
20. Defend your time. We’re all getting good at managing shrinking budgets, but why aren’t we more protective of our time? Don’t just give yourself away to anyone that asks. Be selective.
21. Train on the cheap. A three-day trip out of state for a seminar or conference might not be in the budget this year, but you still don’t want people getting rusty. Keep an eye out for less expensive, less time-consuming training activities like conference calls and webinars.
22. Train each other. Instead of relying on traditional, formal training methods, consider tapping your team. Let your people take turns sharing their expertise with the group through an informal presentation. Or tackle a business book together and digest the results afterwards.
23. Use checklists. It’s amazing how a simple checklist can keep a task moving along. Whenever possible, create a list to address recurring needs.
24. Meet smarter. Don’t sit down at a meeting without an agenda. Start on time, end on time, and stay on task in between.
25. Brainstorm smarter. Ever attend a brainstorming session that turned into a lengthy, anything goes free-for-all? If you need to get the creative juices flowing, stay on track by having a clear goal in mind and working towards it consistently throughout the session.
26. Collaborate smarter. Use common sense when collaborating. Don’t wade through a 15-page e-mail string trying to solve a problem that could be addressed with a two-minute phone call or a quick team synch-up.
27. Complete a task terribly. If you’re having a hard time getting started on something—such as writing a letter or drafting a report—take a few minutes and do an absolutely terrible job. Just getting started is half the battle. You’ll find that it is quite easy to transform your shoddy first draft into first-rate work.
28. Expand horizons. A challenging business landscape is the perfect time to improve the capabilities of your team. If someone shows an interest in something beyond their job description, considering finding ways to get that person involved. Give your solid performers the opportunity to knock your socks off.
29. Make a public promise. Sometimes the best way to get something done is to state your goal publicly. If you tell your team you will review their job descriptions by the end of the week, you’ll be less likely to put it on the back burner.
30. Set expectations. When someone requests something of you or your team, agree on a timeframe for completion. It will help you manage your priorities and provide better service if you don’t have a big stack of ASAP projects with unclear deadlines.
31. Help others help themselves. If someone is asking you to do a task that they should be doing on their own, offer support without agreeing to do the work. Tell your requester that you’d be happy to review a draft or weigh in at a team meeting, but that you aren’t available to inherit the project. You might end up with very limited involvement. And sometimes, you’ll find that with the project wasn’t a priority after all (go figure).
32. Consistently work towards the big prize. Sometimes you’ll have a big idea that can never seem to gain traction, thanks to all of the day-to-day issues competing for your attention. Carve out some daily or weekly time to work towards that big goal, whether it’s writing a book, developing a high-profile initiative, or building a tough business case. An hour a week now can add up to big things down the road.
33. Schedule appointments with yourself. Don’t just use Outlook for your daily appointments. If you need to carve out time to work on something specific, put it on your Tasks and block out time just like you would a meeting with a real person. Don’t stand yourself up!
34. Put the economy in perspective. With all the economic doom and gloom in the news these days, a lot of people are carrying around serious financial stress. Help your team understand where your company stands in the scheme of things. A realistic idea of where things stand will mean less nagging anxiety and better productivity.
35. Recognize achievement. Especially when things get hectic, it’s easy to miss opportunities to praise the people on your team. When financial options are limited, a little recognition for a job well done can go a long way.
36. Reward often. Even if it’s just buying a round of morning bagels or dishing out the occasional gift card, look for opportunities to reward achievers, both individually and as a group.
37. Segment tasks. If you can never seem to get the ball rolling on a big project, think of it as a series of smaller tasks. The work will seem less intimidating, and you’ll have a good chunk done before you know it.
38. Stop doing something. Sometimes, serous prioritization means letting go of certain tasks or responsibilities. If something isn’t adding value to the organization, it’s time to let it go.
39. Be in customer service. We tend to think about our work in terms of the things we create – reports, documents, etc. Try to think of yourself as a service provider, focusing on relationships, prompt responses, and strong rapport with others.
40. E-mail efficiently. If you’re getting a ton of e-mails each day, it’s probably killing your productivity. Encourage your team to save their thoughts throughout the day and drop them into a single message. You can answer in one fell swoop instead of 17.
41. Minimize interruptions. Don’t make it a habit to drop everything whenever someone stops by your desk or calls you on the phone. Politely but firmly direct non-urgent issues to a later time when you can give the matter your full attention without compromising what you’re doing. Schedule the meeting while they watch.
42. Eat well. Eating a real breakfast and a healthy lunch will help you feel better and have a more productive day. People who say they don’t have time to eat are full of hooey. You always have time for what you choose to make a priority.
43. Walk around. Human beings weren’t designed to sit at a desk under fluorescent lights all week. Make it a point to get up, walk around, and catch some sunshine throughout the day. You’ll be amazed at how a five-minute stroll can improve your perspective and take a bite out of stress.
44. Batch tasks. Don’t let small, repetitive tasks repeatedly interrupt your day. Carve out a few dedicated minutes each day to handle repetitive tasks like filing, processing mail, or handling invoices. Get things done in batches.
45. Think production, not perfection. Perfectionism can be productivity’s biggest enemy. Sometimes good enough really is good enough. Save your perfection for when it really matters.
46. Be decisive. Don’t waste time with indecision. It will often take less time to correct a mistake than it does to obsess over the decision. Once the decision’s been made, it’s easier to move forward.
47. Be on time. If you want others to respect your time, you need to respect theirs. Plus, being consistently on time sends a message that you are reliable and have your act together.
48. Opt out. That means taking a pass on any clubs, task forces, committees, mailing lists, etc. that are demanding more of your time than they are worth. Don’t feel guilty about it.
49. Avoid toxic people. Some people are never happy and are eager to tell you why. They can occupy your time and drain your energy. Don’t let them.
50. Be healthy. A strong, healthy body is the foundation of productivity. Eat well, get some exercise, and take care of yourself. Better health means more energy. More energy means getting more done.
51. Help your team understand their contribution. Company leadership might talk a lot about corporate goals and objectives, but it isn’t always easy for employees to understand how their contributions influence the big picture. Help them get the idea.
52. Tame technology. Every piece of technology has a point of diminishing returns. If you’re wasting time surfing the internet, obsessing with your BlackBerry, or updating your social networking profiles, take a step back and reassess how you’re using the tools.
53. Burn the midnight oil sparingly. There will ALWAYS be more work to do than time to do it. Putting in long hours at the office or late nights at home should be the exception, not the rule. Focus on getting more done during regular working hours and reclaim your life.
54. Organize your space. Clutter and confusion will not only slow you down, but it will drain your energy as well. Make the effort to get your work area in order and reap the benefits day after day.
55. Uni-task. Multitasking has its place, but the best way to get something done is with uninterrupted focus. Be like a postage stamp…stick to one thing until you get there.
55-1/5. Close out the day. Don’t waste the last few minutes of the day. Make it a priority to close out your day by organizing yourself and setting priorities for the day to come.

Make it a productive day! (TM)

(C) Copyright 2009 Laura Stack. All rights reserved.

 

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May 6th, 2009

Check out PRODUCTIVE! Magazine

Download a free PDF of a great new magazine—PRODUCTIVE! magazine.  First two editions available.  I’m delighted to be listed on the blog roll and look forward to contributing.  Their stated mission:

Our Mission:

Productive Magazine is a platform where the top productivity bloggers will share their best productivity principles and tips’n’tricks. Let’s help everyone get more done and be more productive!

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May 6th, 2009

Microsoft Outlook virtual training series announced with Laura Stack

Our first virtual Microsoft Outlook webinar series was such a huge success that we’re doing it again! The new series begins May 22, 2009 with Microsoft Certified Specialist Laura Stack.

I’m going to present 10 modules covering various aspects of Outlook, step-by-step. This isn’t just computer training. It’s real-world, reality-based workflow processing that helps you actually be MORE productive with Outlook, instead of wasting hours every day playing with it. I will share my desktop and show my computer screen LIVE using my actual Microsoft Outlook software. This is not PowerPoint! It is a real-time demonstration. Even you Outlook experts will be shocked by what you don’t know you don’t know!

Each webinar is very affordable at $39 per person. If you attend all ten, the price is discounted to $349 per person. If for some reason you miss the class—don’t worry—the recording will be sent to you after each session, so you don’t have to attend “live.” You will also receive a workbook to accompany each webinar, with detailed screen shots, so you can duplicate what I do in the seminar.

We are using www.gotowebinar.com that uses either your phone or VOIP (Voice Over Internet Protocol), so you listen right from your own computer speakers via your Internet connection.


2009 Microsoft Outlook Virtual Training with Laura Stack

Series 2 dates and topics:

1. May 22: Customizing Your Outlook
2. May 27: Inbox/Outbox/Sent Items/Drafts
3. June 3: Tasks
4. June 15: Calendar
5. June 19: Notes and Journal
6. June 23: Contacts
7. June 26: Time Savers
8. July 1: Advanced E-mail Tricks
9. July 7: Email Communication
10. July 10: Workflow

Click here for detailed information or to register


If you want to project the seminar in your conference room, just call us at 303-471-7401 and tell us how many people are attending your meeting, and we’ll manually charge your credit card $39 per person.There are different sessions for 2003 and 2007 users, so please check the times carefully when you register. The 2003 series will be held at 11:00 Pacific/12:00 Mountain/1:00 Central/2:00 eastern. The 2007 series will be held at 1:00 pacific/2:00 mountain/3:00 central/4:00 eastern.

You are welcome to email your specific questions prior to each webinar to Laura@TheProductivityPro.com. We look forward to seeing you online!


 

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May 2nd, 2009

Laura Stack’s books featured on Slideshare

Slideshows featuring three of Laura Stack’s published works are featured at Slideshare.net and have received hundreds of views.  Get an overview of each of her books with tips from each chapter on how to leave the office earlier, find more time, and beat exhaustion!

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